AN INSIGHT TO BUSINESS PROCESS OUTSOURCING
B U SI N ES S P ROC ES S O UT SOU RC IN G A Subset of Outsourcing that Contains the Contracting of the Responsibilities and Operations of a Specific Business Process to a Third Party Service Provider.
TYPES OF OUTSOURCING
BACK OFFICE OUTSOURCING Back Office Outsourcing, which includes internal business functions such as human resources or finance and accounting, data management, legal support, payroll, Social media Management, SEO etc.
FRONT OFFICE OUTSOURCING Front Office Outsourcing, which includes customer related services such as contact or call centre services.
OTHER TYPES- Offshore Outsourcing Outsourcing BPO that is contracted outside a company's country is known as offshore outsourcing. Nearshore BPO that is contracted to a company's nearby country is known as nearshore outsourcing.
Most Important Elements of an Outsourcing Project: The Right Partner Cooperation with your Offshore Team Deadlines Good Communication High-quality Contracts Proactive Management Business Reputation Realistic Expectations
INDUSTRIES OUTSOURCING: Legal Real Estate Healthcare Manufacturing Shipping and Logistics Retail and Wholesale Restaurant and Hospitality Technology Telecom Insurance Finance Accounting
7 Signs That It's Time to Outsource Your Employees Cannot Handle Certain Tasks Your Budget Gets Tighter You Don’t Progress Because of the Routine Tasks Your Employees Don’t Provide Fresh Ideas Your Managers Are Overloaded You Have Irregular Tasks to Do You Cannot Find Real Professionals
5 Important Things Fims Look For While Outsourcing Quality of the work Level of communication & collaboration Resource management Cost Efficiency Reputation of the company
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