The Complete CRM Solution for Businesses of India.

1. EXPLORE WHAT WE HAVE IN CRM ALL-IN-ONE SOLUTION FOR SALES, SERVICE, AND SUPPORT TEAMS.

2. MODULE LIST Groweon CRM offers a complete set of powerful modules designed to handle every stage of your customer journey. From capturing leads to managing service tickets, orders, inventory, and AMC — everything is seamlessly connected. With user-friendly tools and smart automation, each module helps your team work faster and serve better. Lead Management Order Management Service Ticket Management AMC Inventory Management Management Capture, assign, and convert leads with smart tracking and automation. Manage custom order stages and deliveries with full visibility, easily. Track stock in real- time with alerts and easy control. Handle AMC renewals, schedules, and reminders — all in one. Resolve tickets faster with priorities, SLAs, and timely updates.

3. MODULE 1 LEAD MANAGEMENT Multi-platform Lead Capture Conversion Rate Insights Capture leads from social media, website forms, calls, and WhatsApp — all in one place. Analyze lead performance, understand what converts best, and improve your sales strategy using real-time data. Auto Lead Assignment Team Performance Monitoring Automatically assign new leads to the right team member based on category, location, or priority. Monitor how your sales team responds, follows up, and converts leads for better accountability and growth. Features Smart features designed to capture, track, and convert every lead efficiently Follow-up Reminders Source-wise Segmentation Set smart reminders to follow up on leads on time and avoid missing any sales opportunity. Categorize leads based on sources like ads, forms, or WhatsApp for better targeting and tracking. Lead Stage Tracking Mobile App Access Track every lead’s movement through customized sales stages and ensure no prospect is left behind. Access all lead data on mobile to follow up, assign, or update leads anytime, anywhere easily

4. MODULE 1 BENEFITS OF LEAD MANAGEMENT MODULE FASTER CONVERSIONS CENTRALIZED LEAD TRACKING Auto-assign leads and send timely reminders to ensure quicker responses and higher conversion rates. Manage all your leads from different platforms in one place for better clarity and control. Groweon CRM’s Lead Management system captures leads from multiple platforms and auto-assigns them to the right team members. With timely follow-up reminders and real-time notifications, you never miss a sales opportunity. IMPROVED TEAM EFFICIENCY BETTER SALES DECISIONS You can track leads based on source, priority, and stage. Mobile access, team performance tracking, and conversion insights help you make better decisions and strengthen your entire sales process Assign leads smartly, monitor team activity, and improve overall follow-up performance and productivity. Get clear insights on sources, lead status, and performance to make smarter sales and marketing strategies.

5. MODULE 2 Custom Order Stages Define your own order journey steps such as Confirmed, Packed, Shipped, Delivered — and manage them smoothly at each stage according to your business process. Auto Order Updates Automatically notify customers and internal teams when an order is placed, processed, or dispatched — improving communication and reducing manual work ORDER Split Order Handling MANAGEMENT Easily manage cases where one order needs to be split into multiple shipments due to stock availability or location preferences. process of tracking, managing, and fulfilling customer orders from multiple channels. Ensures timely delivery, accurate inventory updates, and a smooth customer experience. Centralized Order Dashboard View, filter, and manage all your orders from one dashboard — whether online, offline, or from different teams. Multi-channel Order Capture Receive and record orders from multiple sources like website, phone calls, WhatsApp, or walk-ins — everything in one system.

6. MODULE 2 BENEFITS OF ORDER MANAGEMENT CENTRALIZED ORDER CONTROL FASTER & ACCURATE FULFILLMENT Manage all orders from various platforms in one organized system with full visibility. Automated processes reduce delays, minimize errors, and speed up order deliveries. Groweon CRM lets you manage all orders in one place with custom stages and real-time tracking. Customers stay updated through automated order notifications. It supports split orders, priority settings, and mobile access—helping you process orders faster, reduce errors, and deliver on time. BETTER CUSTOMER EXPERIENCE FLEXIBLE ORDER HANDLING Customers receive timely updates, accurate deliveries, and smooth service at every stage. Easily manage split orders, priority orders, and custom stages as per business needs.

7. MODULE 3 INVENTORY MANAGEMENT Inventory Management is the process of tracking, controlling, and optimizing stock levels to ensure the right products are available at the right time. It helps prevent overstocking, shortages, and ensures smooth order fulfillment across all sales channels. 01 02 03 04 05 Real-time Stock Visibility Automatic Stock Updates Warehouse-wise Management Barcode-based Scanning Low Stock Alerts Get instant alerts when items hit minimum stock level — never run out of important products. Get up-to-date information about available, low, and out- of-stock items anytime from a centralized dashboard. Manage inventory across multiple warehouses or locations from one single system. Stock levels auto-adjust with every order placed, delivered, returned, or cancelled — no manual entries needed. Use barcodes to search, add, or update items quickly and accurately.

8. BENEFITS OF INVENTORY MAANGEMENT Groweon CRM’s Inventory Management module gives you complete control over your stock in real time. From low stock alerts to automated updates, you always know what’s in, what’s out, and what needs restocking. You can track batches, handle returns, and manage multiple warehouses from a single system. This reduces inventory errors, avoids overstocking or shortages, and helps you deliver faster with better planning. REAL-TIME STOCK ACCURACY TIMELY REORDERING 01 03 Stay updated with automatic stock adjustments, reducing errors and helping teams make faster, smarter inventory-related decisions across all channels. Low-stock alerts ensure you never miss reordering essential items, preventing delays, stockouts, and dissatisfied customers due to unavailability. BETTER WAREHOUSE CONTROL IMPROVED PROFIT MARGINS 02 04 Easily manage and monitor inventory across multiple warehouses or locations with centralised visibility and clear, organised product tracking. Avoid over-purchasing and product wastage by maintaining only what’s needed—optimising storage space and increasing overall business profitability.

9. MODULE 4 Auto Assignment Automatically assigns queries to the right team member. Status Tracking Monitor every step from open to resolution in real-time. SERVICE TICKET MANAGEMENT A smart system that records customer issues, assigns them to the right team, and tracks every step until resolution. Priority Tagging Handle urgent cases faster with priority levels. Customer Communication Stay connected through updates and replies from one place. Analytics & Reports Measure performance and track service efficiency with smart reports.

10. BENEFITS OF SERVICE TICKET MANAGEMENT FASTER ISSUE RESOLUTION BETTER TEAM COLLABORATION Allows teams to share notes, updates, and progress internally, ensuring everyone stays informed and works toward faster resolutions. Helps teams respond quickly by organizing and prioritizing queries, reducing customer wait time and boosting satisfaction efficiently. A structured system helps track and resolve customer issues without delays. It ensures nothing gets missed and improves team coordination. Customers stay updated throughout the process, which builds trust. It also helps reduce resolution time and boosts overall service quality IMPROVED CUSTOMER EXPERIENCE PERFORMANCE TRACKING Keeps customers updated throughout the process, builds trust, and ensures their concerns are handled with attention and care. Provides clear insights into team performance, response time, and unresolved issues, helping managers make data-driven improvements consistently.

11. MODULE 5 Contract Tracking Keep all service agreement details organized with start dates, end dates, and terms in one place. Renewal Reminders Automatically notifies you before contracts expire, helping avoid service gaps. AMC MANAGEMENT Service Scheduling Plan and assign periodic maintenance visits without missing any due dates A smart system to track product service contracts, schedule maintenance, and send timely renewal reminders. Customer History View complete records of past services, complaints, and follow-ups for each client Custom Alerts Set alerts for upcoming tasks, pending services, or special terms tied to specific clients.

12. BENEFITS OF AMC MANAGEMENT TIMELY RENEWALS BETTER SERVICE PLANNING Plan and assign maintenance tasks in advance, ensuring services are delivered on time Receive automated alerts before contracts expire, so you never miss a renewal or delay scheduled services. Groweon CRM’s AMC Management lets you track service contracts and schedule maintenance with ease. It sends timely renewal reminders to avoid missed services. With smooth after-sales support, you build better customer relationships. Groweon CRM keeps everything organized and hassle-free. IMPROVED CUSTOMER TRUST PERFORMANCE TRACKING Consistent and timely support strengthens your relationship with customers Keep all contract data, service logs, and customer information in one place for quick access

13. Contact Details www.groweon.com 91-120-4114277 info@groweon.com