5 Ways AI Chatbot will help hotel industry thrive

1. 5 Ways AI Chatbot will help hotel industrythrive Summary – AI Chatbots will help hotel industry elevate their guest experience to a new level. Read on to know five ways AI Chatbots will assist hotel industry flourish! …………………………………………………………………………………………. More than 3 billion people with Smartphone have at least one messaging app installed globally. By the end of 2018, the number is going to skyrocket to more than 3.6 billion people will use messaging apps to connect with brands and friends. Real-time messaging is set to rule in the coming fewmonths. Coming to the hotel industry, many hotels already provide messaging alternatives, offering the guests with the ability to text them via in-house apps or other ones. However, the ultimate solution is set to arrive whose signs are evident all across. When messaging giants such as Slack and Facebook started using bots in 2016, it was clear that Artificial Intelligence chatbot or intelligent chat bot will rule the scene.

2. It led to some brands embracing AI quickly by launching their own conversation bots. In the next few months, more hotels and travel brands will launch the AI chatbot on their websites sooner thanexpected. But, the most important question is – how will AI Chatbots benefit hotel industry? Here are fiveways. New bookingchannel It is noted that more hotels want to reduce their dependencies on web portals to bring in reservations and boost direct and non-profitable web businesses. Hotels will start being present where customers are – messaging apps, it will help users use this new communication to reserve their stay in hotels. Help buildloyalty AI Chatbot will also boost user engagement and enhance overall guest experience by offering a customized itinerary during all phases of the customer journey – right from pre-arrival to on-hotel interaction and even post-trip. Guestprofiling AI Chatbots will collect different data from users during their stays in the hotels and use the data as insights to provide them with customized offers. It may help a hotel get returning customers aswell. New incomesource AI Chatbots can also use the records from guest profiling to send offers to customers – and would assist in booking a spa, airport transfer, dinner reservation and more without the assistance of any hotelstaff. Free up some hotelresources Even from an operational perspective, front-desk staff could become free to offer human-only services, leaving rest of the things to the bots tomanage. The BottomLine Hotels are the places where there is a huge exchange ofcommunication. By providing popular and highly relevant form of communication as instant messages, the AI Chatbots will assist hotels to enhancing the guest experience by several notches and get a competitiveadvantage. Yes, the conversation bots won’t replace the humans entirely as guests might need a real person to deal withissues. But, then even in such case, the AI Chatbots will help guests by assigning the best person to them to resolve theirissues. Website:https://www.winimy.ai/ Media Contact Person:prashanth@winimy.com