Jon Pyke, CSO “It’s not what you do – it’s how you do what you do” Rethinking Business Operations The Four Key Game Changing Trends Consumerization The practical delivery of (consumer/business) business processes as services on a major scale, exploiting the Internet as the delivery channel.
Source: Dr Richard Sykes
…three billion new capitalists have entered
in a global economy?
Duplication of activities and processes
Harvard Business Review, Publication Date: June 1, 2008 Author(s): Merrifield et alType: Harvard Business Review Article
“Do I want to build to keep?”
OR:“Do I want to build to change?”
OR:“Do I want to be truly innovative?”
How do we change the way we do what we do?
Visualisation of Performance
up for true
Mashups for improved
ClaimsThe Business Operations Platform
Business Operations Platform