Composition of panels training of experts consistency external communication
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Composition of panels Training of experts Consistency External Communication. IQA seminar ENQA – The Hague 15 and 16 June 2009. Motivation of this break out session. Exchange of knowledge, mutual learning, experience and good practice is an important goal of this two days

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Composition of panels training of experts consistency external communication l.jpg

Composition of panelsTraining of expertsConsistency External Communication

IQA seminar ENQA – The Hague 15 and 16 June 2009


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Internal Quality Assurance NVAO | 2

Motivation of this break out session

  • Exchange of knowledge, mutual learning, experience and good practice is an important goal of this two days

  • Discussing on concrete themes is in every bodies interest ‘results can be used tomorrow’

  • Themes derived from the primary process are most recognizable and interesting


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Internal Quality Assurance NVAO | 3

Motivation of chosenthemes

  • Key elements in the review process and the process of evaluation / accreditation

  • Improvement of these elements contribute immediately to the quality of reviews and evaluation

  • News ideas that could help to ensure and improve the fulfilment of the European Standards and Guidelines by the agencies.


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| 4

Composition of panels

The judgements of experts have in general a great impact in the results of the evaluations.

Quality Assurance Agencies:

  • have the responsibility to organise the external panel reviews, that means not only to select by far the best experts, but also to choose the best equilibrium in the composition.

  • need to demonstrate their independence in the nomination and appointment of external experts.


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Composition of panels

  • What is the difference in panel composition assessing academic or professional programs?

  • What should be the requirements for the student or the representative of the professional field?

  • Should agencies exchange their own internal experts (policy advisors?) in order to share knowledge and experience?

  • Can institutions propose panel members? How many years should an expert be independent from the program or the institution? Should these criteria be the same for all the Agencies?


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Training of experts

The success and the quality of an assessment depends to a large extend on the knowledge and experience of the experts.

Usually the internal selection processes of panel members assure a “good” level of panel members.

Nevertheless, it is always necessary to assure the knowledge of the program and guides to assess it. As a consequence Agencies should train their experts.


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Training of experts

  • Should experts receive a specific training for each evaluation?

  • In this case: Which training methods show good results and which are less successful?

  • Does your agency use on-line training? Or do you prefer face-to-face training?

  • When and how often should the agencies organise the training sessions: only before the assessment or should experts participate in continuous sessions during the year?


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Internal Quality Assurance NVAO | 8

Consistency in evaluation and decision making

Plays a role on several moments and different levels during the review and evaluation process, e.g.:

  • The foundation of the panel report should be solid and consistent

  • The panel process must be structured, transparent and consistent

  • The evaluation procedure of panel reports applied by the quality assurance agency should meet the same mentioned requirements (solid, transparent and consistent)


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Consistency in evaluation and decision making

  • What kind of practices could be used by a panel and the quality assurance agency in order to ensure that an assessment procedure leads to a legitimate and well-founded panel report?

  • Which measures could be introduced in the internal processes of the quality assurance agency to guarantee a sufficient level of consistency in assessment procedures and in their outcomes?


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Internal Quality Assurance NVAO | 10

ExternalCommunication

The results of external quality assurance (EQA) in higher education are not often topic of public debate.

Proposition

  • More public awareness and debate about the results of EQA is an incentive for the external quality assurance and the internal quality assurance of institutions.


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ExternalCommunication

The impact of (negative) accreditation decisions is strongly related to the public awareness of these decisions.

  • What measures can be taken by Quality assurance agencies to inform Stakeholders better about accreditation decisions?

  • Should Quality assurance agencies cooperate in a more active way with e.g. press agencies to improve the public awareness of (negative) accreditation decisions?

  • Should this be done for good or best practice examples as well?