Worldwide Assistance Services, Inc. A Worldwide Assistance leader “You don’t have worldwide assistance unless you have Worldwide Assistance!” ISE Cards –WA October 21, 2005 Discussion topics Worldwide Assistance, your best partner Medical Benefits Non-medical Benefits
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ISE Cards –WA
October 21, 2005
20-year old partnership with George Washington University’s Department of Emergency Medicine means medical travel assistance dedicated to the patient.
400 medical professionals in the group.
Shared resources and worldwide “on the ground” presence.
Proprietary database represents over 400,000 active provider relationships.
Customer Service Advantages
WA’s expertise and service provide quality support to ISE members.
We can customize based on your needs!
We support your business development!
Truly international scope affords innovative market-focused solutions.
Ability to assist under exceptionally difficult circumstances.
Tightly controlled inter-office structure provides the most consistent and controlled service approach.
Owned by Generali Insurance – resources for innovation.
Financial stability assures long-term business partnerships.
Call from Member/ Friend
Nurse Contact (RN to MD/RN)
(Applies if invasive procedure)
General Notes & Protocol
Payments to Providers of Medical Transports
Review and settlement to WA
Claims reports, case management reports to ISE upon request