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Avianca Flight Cancellation Policy: A Complete Guide

Avianca Flight Cancellation Policy lets you cancel some bookings for free within 24 hours (if a week in advance). Fees apply otherwise. Refunds depend on fare class and timing. For unexpected situations like illness, you can change or cancel your flight without penalty. Visit Avianca's website for full details on their cancellation policy.<br><br><br>

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Avianca Flight Cancellation Policy: A Complete Guide

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  1. Avianca Flight Cancellation Policy: A Complete Guide This article provides a comprehensive overview of Avianca flight cancellation policy, including fare-specific rules, the 24-hour cancellation window, COVID-19 considerations, and refund procedures. Understanding Fare-Based Cancellation Rules Avianca's cancellation fees depend on the fare type you purchased: ● XS Fare (Non-refundable): No cancellations allowed. ● S Fare (Limited Flexibility): Cancellations allowed with a penalty fee.

  2. ● M Fare (More Flexible): Cancellations allowed with a penalty fee; tickets can be transferred for an additional fee. ● L Fare (Flexible, Refundable with Fee): Cancellations allowed with a penalty fee; changes and transfers allowed for a fee. ● XXL Fare (Most Flexible): Cancellations allowed without a fee; changes allowed for a fee; tickets can be transferred for a fee. 24-Hour Cancellation Advantage Avianca offers a 24-hour cancellation policy. Passengers can cancel their reservation within 24 hours of booking without any penalty fees, provided the booking was made at least 7 days before the departure date. This applies to all fares and routes. COVID-19 Cancellation Considerations Avianca offers special cancellation policies for flights affected by COVID-19: ● Tickets purchased before April 1, 2022: Full refund if flight is canceled by Avianca due to COVID-19. No penalty for cancellation by passenger within 24 hours before departure if due to COVID-19. ● Tickets purchased on or after April 1, 2022: Travel voucher for the full ticket value if flight is canceled by Avianca due to COVID-19. Passengers testing positive

  3. within 72 hours or denied boarding due to COVID-19 can request a refund or travel voucher. How to Cancel Your Avianca Flight You can cancel your Avianca flight in three ways: ● Online: Through the Avianca website's "Manage Your Booking" section. ● By Phone: Contact Avianca's customer service. ● In Person: Visit an Avianca ticket office. Cancellation Fees Cancellation fees vary based on fare class: ● XS Fare: $50 USD ● S Fare: $75 USD ● M Fare: $100 USD ● L Fare: $125 USD ● XXL Fare: $150 USD These fees may be waived in special cases, such as medical emergencies or family deaths. Avianca Refund Policy ● Passengers canceling within 24 hours of booking receive a full refund (all fares). ● Refunds are issued in the original form of payment. ● Cancellations outside the 24-hour window may incur fees based on fare class.

  4. ● Refund processing can take up to 30 days. ● Refunds are not guaranteed for force majeure events. ● Refunds for additional services (seat assignments, baggage fees) may not be granted. ● Passengers who booked through third parties should contact them for refund information. Conclusion By understanding Avianca flight cancellation policy and fare rules, you can make informed decisions about your flight reservations and minimize potential financial losses if you need to cancel.

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