uq exchange central mail status update nov 2006
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UQ Exchange Central Mail - Status Update Nov 2006. UQ Exchange. Jan Trethewey ITS Project Office UQ Exchange Migrations Co-ordinator for OU’s Ext: 51787 Mob: 0401 715107 [email protected] Agenda. Introduction Status Update Nov 2006 The Migration Process

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uq exchange
UQ Exchange
  • Jan Trethewey
  • ITS Project Office
  • UQ Exchange Migrations Co-ordinator for OU’s
  • Ext: 51787
  • Mob: 0401 715107
  • [email protected]
agenda
Agenda
  • Introduction
  • Status Update Nov 2006
  • The Migration Process
  • Planned Enhancements for 2007
  • Question Time
introduction
Introduction
  • UQ Exchange is an advanced enterprise email system with the aim of improving communication and collaboration between staff and colleagues. Some of it’s features include:
  • OU level addresses or UQ addresses are available e.g. [email protected] or [email protected]
  • Mail filtering
  • Virus scanning
  • Out of Office messages
  • Exchange Calendar
  • Resource Accounts eg room bookings
introduction5
Introduction
  • Secure access to mail (SSL) via RPC over Http and VPN
  • UQ directory access (Active Directory)
  • Local user administration for OU's
  • A larger free quota (500MB) than IMS
  • Global Address List ; Public Folders
  • Normal mail delivery; Mail delivery to lists; Mail delivery to programs
  • A choice of supported email clients, including Outlook XP & 2003 for Windows, Entourage for Mac, Evolution for Unix
  • Web access via Outlook Web Access (OWA)
  • Smartphone ‘direct push’ technology
  • CommVault Backup & Restore integration ie restore at the message level.
status update nov 2006
Status Update Nov 2006
  • Currently, 2800+ staff mailboxes and nearly 500 resource mailboxes have been migrated.
  • Current capacity is an extra 3000 mailboxes, available now
  • Some OU’s are in the queue already for some of this space
  • New disk ordered in December will add another 2000 mailbox capacity.
  • Capacity for all UQ staff later in 2007 as we add more disk.
status update
Status Update
  • Faculties of BACS, Health Sci, NRAVS and Arts, have committed to the full migration of staff.
  • SBS & BEL have started to migrate more schools.
  • Central Admin, Library, Ipswich, and other smaller OU’s such as the Printery have migrated.
  • Excellent feedback from OU’s and staff in terms of performance and features.
uq exchange links
UQ Exchange Links
  • Info for ITLO’s:

http://www.its.uq.edu.au/?page=42019

  • UQ Exchange Handbook:

http://www.its.uq.edu.au/helpdesk/guides/email/staff/uqexchhandbook/

  • UQ Exchange Delegated Admin Guide:

https://ms.its.uq.edu.au/exchangeadmin/documentation/UQ_Delegated_Admins/Exchange_2003-Delegated_Administrators_Guide.pdf

the migration process
The Migration Process
  • The basic steps are:
    • Initial meeting to discuss the process
    • Pre-migration preparation done by OU IT (exception for OU Exchange server)
    • Send Jan e-mail with list of usernames.
    • Jan schedules usernames in the migration calendar and sends invitations for confirmation.
    • ITS MS staff change the mail service at least 3 hours ahead of the migration.
    • In consultation with the OU IT, ITS MS staff run the migration script at the scheduled time.
    • Users can’t access mail during migration.
    • OU IT is advised that scripts have run successfully
    • OU IT configures the user’s client to connect to the Exchange server
admin access
Admin Access

Local administrator access steps:

  • Fax form to ITS.
  • Admin PC is allowed through firewall.
  • Short admin training course.
  • Local IT admins user mailboxes, public folders, resource accounts and mailing lists.
2007 enhancements
2007 Enhancements
  • Use of CommVault Backup & Restore
  • Upgrade to Exchange 2007
  • Addition of voice and fax integration
  • Implementation of HSM
  • Addition of MS Forefront on Exchange smtp gateways to complement Symantec on the mailstores.
common questions
Common Questions
  • How does the quota work?

480mb warning message; 500mb can’t send; 550mb can’t send/receive

  • How to get more quota?

Apply on Staff Internet Access form

  • Block of space for an OU?

Not available, too difficult to administer; quota is on per user basis

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