CCIF – Cycle Time Committee January 15, 2005 Canadian Collision Industry Forum Toronto, Ontario. Committee Members. Ken Friesen, Concours Collision Tony Canade, Oaktown Collision Bob Dubreuil, Akzo Nobel Paul McFarlane, The Boyd Group
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January 15, 2005
Canadian Collision Industry Forum
“Create an events line from accident occurrence through to insurance file close”
Contact Telephone Claims Center
Make an Appointment for an Estimate
Bring Vehicle to Claim Center
ICBC Provides Original Estimate
Non – Drivable
Non - Drivable
“ We need to Slow Down so that we can Hurry Up”
Repair Planning Goal
Customer (Vehicle Owner)
Please join us in our Breakout Session this Afternoon!!