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Interviewing Skills. UNLV Career Services 301 Student Services Complex 895-3495 http://hire.unlv.edu. Purpose of an Interview. The mutual exchange of information relevant to the employment opportunity and the candidate’s qualifications – a two-way conversation. Your Role in the Interview.

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interviewing skills

Interviewing Skills

UNLV Career Services

301 Student Services Complex

895-3495

http://hire.unlv.edu

purpose of an interview
Purpose of an Interview
  • The mutual exchange of information relevant to the employment opportunity and the candidate’s qualifications – a two-way conversation
your role in the interview
Your Role in the Interview
  • Highlight experience, skills, personality traits, and potential contributions
  • Evaluate the position and organization
  • Get a glimpse of your possible supervisor and co-workers
employer s role
Employer’s Role
  • Assess your qualifications
  • Evaluate your communication skills (both verbal and non-verbal), appearance, and how well you fit with the position and organization
before the interview be prepared
Before the Interview –Be Prepared!
  • Know yourself – review your skills, experiences, and personality traits in relation to the position and organization
  • Know the organization – research products, services, new projects, competitors, fiscal health, etc.
before the interview be prepared6
Before the Interview – Be Prepared!
  • Logistics – confirm interview time and length, place, and personnel
  • Logistics – map out and run through route to the location of interview (should arrive 10 – 15 minutes early)
  • Have extra copies of your resume and references (and any other requested material)
the interview opening
The Interview - Opening
  • Arrival – prepare yourself mentally and physically
  • Greetings/Introductions - first impressions are both verbal and non-verbal (handshake, smile, eye contact, general body language)
  • Small Talk – weather, parking, etc.
the interview body
The Interview - Body
  • Candidate’s background and qualifications for position
  • Overview of position and organization
  • Questions from candidate
sample interview questions
Sample Interview Questions
  • Tell me about yourself
  • What attracts you to this field/position?
  • What are your strengths?/weaknesses?
  • Tell me about an accomplishment that you are proud of
sample interview questions10
Sample Interview Questions
  • What motivates you?
  • What are your tactics for working under pressure?
  • Talk about a mistake you made, and what you learned from it
  • Why should I hire you over the other candidates I will be interviewing?
behavior based questions
Behavior-based Questions
  • The best predictor of future behavior is past behavior
  • “Tell me about a time when you had to…”
    • Work as part of a team
    • Meet a deadline
    • Deal with a difficult customer
answering behavior based questions
Answering Behavior-based Questions
  • “Tell a story” that:
    • Explains the situation/sets the scene
    • Illustrates your approach to the situation
    • Highlights results/outcomes
answering questions in general
Answering Questions in General
  • Develop and rehearse your responses
  • Know yourself well, and how you fit with the position and organization
  • Support your answers with solid examples
  • Incorporate skills and personal qualities/attributes into your answers
answering questions in general14
Answering Questions in General
  • Be confident and enthusiastic
  • Relax and smile – an interview is a conversation
  • Actively listen – follow the lead of the interviewer
personal questions
Personal Questions
  • Questions should focus on functions of the position
  • Do not volunteer personal information such as age, medical background, marital status, religion, etc.
    • Focus on your qualifications for the position
responding to personal questions
Responding to Personal Questions
  • You can answer the question
    • You are giving information that isn’t related to the job
  • You can refuse to answer the question
    • You may risk appearing uncooperative or confrontational
responding to personal questions17
Responding to Personal Questions
  • You can analyze the question for its intent and respond with an answer as it may apply to the job
    • Personal Question - “How old are your children?”
    • Intent of Question – “Would you be able to travel as needed for the job?”
    • Answer – “I can meet the travel schedule that this job requires”

Source: Rochelle Kaplan, NACE

questions from the candidate
Questions From the Candidate
  • You are interviewing the company just as much as they are interviewing you
  • Be prepared with a list of questions
questions from the candidate19
Questions From the Candidate
  • Questions to ask may include:
    • How is the orientation and training structured/How much training?
    • How will I receive feedback about my performance, and how often?
    • How did this position become available?
questions from the candidate20
Questions From the Candidate
  • Questions to ask may include:
    • What are some of the challenges the organization faces?
    • What are you looking for in the ideal candidate?
    • What do you like about working here?
the interview close
The Interview - Close
  • Clarify follow-up procedures
    • Timeline for hiring
    • Additional materials needed
    • Get a business card from interviewer(s)
the interview close22
The Interview - Close
  • Leave with a positive impression
    • Reiterate your qualifications and fit for the position
    • Reiterate your enthusiasm for the position
after the interview
After the Interview
  • Send a thank-you note (within 24-48 hours is best)
    • Personalize it (specific topic discussed, etc.)
    • Reiterate interest and qualifications for the position
    • Determine format (e-mail, typed on paper, hand-written on stationery)
after the interview24
After the Interview
  • Keep records
    • Evaluate yourself
    • Follow-up timeline
phone interviews
Phone Interviews
  • Organizations conduct phone interviews as a cost-savings technique
  • Phone interviews can be one-on-one or with a panel
  • Phone interviews can last anywhere from 10 minutes to one hour
  • Phone interviews do not provide the opportunity for non-verbal feedback
phone interview tips
Phone Interview Tips
  • Be prepared for the call
    • Fifteen minutes before actual time (account for time zone differences)
    • Create a quiet zone
    • Have documents and notes in front of you – resume, cover letter, job description, paper for note taking, etc.
phone interview tips27
Phone Interview Tips
  • Be prepared for the call
    • If using a cordless or a cell phone, make sure it is charged
    • Have water handy to wet your mouth
phone interview tips28
Phone Interview Tips
  • During the call
    • Greet everyone by name when introduced
    • Smile when you talk – your enthusiasm will be heard by the interviewer
    • Speak loud enough and at an understandable pace
    • Don’t eat, chew gum, or smoke
phone interview tips29
Phone Interview Tips
  • During the call
    • Don’t walk around the room – it may affect your signal
    • Don’t get distracted by using a computer, having other people in the room, etc.
    • Thank everybody at the conclusion of the interview – first impressions are conveyed over the phone as well
interview apparel
Interview Apparel
  • Women
    • Dark coordinated suits (skirt or pants) with matching dress blouse
    • Skirt length no more than one inch above the knee
    • Dress shoes with moderate heel (no open toe)
    • Neutral colored hose
interview apparel31
Interview Apparel
  • Women
    • Dress watch
    • Minimal, conservative jewelry
    • Hair past shoulder length pulled away from face
    • Natural looking make-up
    • Clear or conservatively colored nail polish
interview apparel32
Interview Apparel
  • Men
    • Dark suits
    • Dark dress shoes (no loafers)
    • Dark dress socks
    • Conservative neck tie
    • Dress watch
interview apparel33
Interview Apparel
  • Men
    • Well-groomed facial hair
    • Nails – trimmed and clean
both men and women
Both Men and Women
  • No visible tattoos
  • No visible body piercing
  • No purple, green, etc. colored hair
  • No heavy cologne/perfume
  • Fresh breath
  • Freshly showered (use deodorant)
  • Freshly pressed clothing
unlv career services
UNLV Career Services
  • Mock Interview
  • Individual Counseling Appointment
  • SSC 301
  • 895-3495
  • http://hire.unlv.edu