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Guam Power Authority Employee Briefing. Introduction. Congratulations Pacific Power Association Participants; Labor Day Committee; Sports and Employee Recognition Programs; MagHope Awardees and “Best GovGuam Agency” Award GPA/GWA Task Force Utiligies Software Transfer Blackout Recovery.

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Presentation Transcript
introduction
Introduction
  • Congratulations
  • Pacific Power Association Participants;
  • Labor Day Committee;
  • Sports and Employee Recognition Programs;
  • MagHope Awardees and “Best GovGuam Agency” Award
  • GPA/GWA Task Force
  • Utiligies Software Transfer
  • Blackout Recovery

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal improvement across whole of gpa
Customer Services : internalImprovement across whole of GPA
  • Key Performance Indicators: How each employee contributes to overall division efficiency & stability for GPA;
      • Evaluations tied to KPI; each employee empowered;
      • Performance Standards equate to career potential, training for new skills, opportunities for growth;
      • Evaluations tied to KPI - each employee empowered;

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal improvement across whole of gpa4
Customer Services : internalImprovement across whole of GPA
  • Compensation Study: Management effort to allow for “Pay for Performance” or “bonuses” and other employee incentives;
  • Beneficial “Suggestion” Monetary Award Program;
  • Integrated Resources Plan → SWAC → Baseload Generation
      • Lessen Reliance on Fossil Fuels;
      • New technologies, opportunities,
        • & training;

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal improvement across whole of gpa5
Customer Services : internalImprovement across whole of GPA
  • Apprentices: Continuous staffing & training of personnel to critical operations vacancies to support mission
  • Third Party Survey
  • Revamping of GPA Personnel
    • Rules & Regulations
      • Customized for GPA as a public corporation

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal improvement across whole of gpa6
Customer Services : internalImprovement across whole of GPA
  • In Service Policy Review e.g. tuition reimbursement, engineering scholarships for employees, high school graduates and college students;
  • Web Site Development

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal highlights of p l 28 68 budget act
Customer Services : internalHighlights of P.L. 28-68 (Budget Act)
  • No Freeze on Salary Increments;
  • 8 hours incremental leave restored for employees with ≥ 15 years of service – 320 hours max.;
  • Moratorium on above step and reclassification lifted;
  • Temporary hire approved;
  • No alcohol may be purchased with Govt. funds;

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services internal highlights of p l 28 68 budget act8
Customer Services : internalHighlights of P.L. 28-68 (Budget Act)
  • Leave sharing for medical purposes extended 30 equaling 210 days total per occasion;
  • Per Diem allow for off island travel and mileage allowance for use of private vehicle for official use must be consistent with Federal Govt. Regulations;
  • GovGuam retirement contribution increased to 21.81%

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services external improvement in delivery of services
Customer Services : externalImprovement in delivery of services
  • Consolidation with GWA: How our strengths can assist;
      • GPA/GWA Task Force;
      • Communications/Public Information;
      • Customer Services, Accounting & IT;
  • Power Applications online
  • GPA BillPay: Online Bill Payments;
      • Debit/Credit Card Payments

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services external improvement in delivery of services10
Customer Services : externalImprovement in delivery of services
  • FEMA U/G Projects;
      • Recent approval of Tamuning/Tumon and Harmon/Tumon
  • Upcoming Projects e.g. Fuel Tank Farm & Cabras SPCC,
  • Engineering Scholarships, expansion of apprenticeship program
  • Hagåtña Satellite Office

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

customer services external improvement in delivery of services11
Customer Services : externalImprovement in delivery of services
  • Customer Service “Kiosk” information tower;
  • Collections Ratios
  • “Front Lobby” Image;
  • Reinsurance “Risk Management” – Premium Savings
  • Fadian Central Office Location
  • Strategic Planning

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

capital improvement projects
Capital Improvement Projects
  • Remote Start/Auto Start @ Manenggon, Tenjo Vista and Talofofo Fast Tracks;
  • Implementation of Reliability Study Programs;
  • Conduct Feasibility Study/Project for Automatic Meter Reading (AMR);
  • Control system upgrades for CT #1 & #2;
  • GIS mapping system matrixing Engineering, Customer Services, PSCC and GWA;
  • Tiyan Oil Pipeline; U/G conversion

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

capital improvement projects13
Capital Improvement Projects
  • SPORD transmission line study;
  • PSCC Energy Management System upgrade;
  • FEMA/Homeland Security Grants
    • Harmon/Tumon & Tumon/Tamuning
  • Tank Farm Upgrade/Construction
  • Additional 20 light vehicles and bucket trucks;
    • 3 – 35”, 4 – 45”, 7 – 55” & 1 – 65”

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

capital improvement projects14
Capital Improvement Projects
  • Road Widening Projects; DPW collaboration
    • Fatima Road, Route 17, Route 26(Macheche), Route 3, Route 15(Back Road), UOG Campus, Tumon Bay laterals, Gayenero Road

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism

community outreach
Community Outreach
  • Na La Bonita;
  • Coastal Clean Up
  • Adopt A School: F.Q. Sanchez and Malesso Martyrs Elementary School;
  • DPR Softball Field and DOE Football Field Lights
  • Special thanks to all employees for making our adopted schools a model of community support for our children and education on our island.

The Ongoing Mission of the Guam Power Authority is to provide reliable electrical services as Safely, Efficiently and Economically to the Ratepayers of Guam with Courtesy and Professionalism