Expect the Unexpected_ Navigating Uncertainty in Your Supply Chain - RWI Logistics

1. Expect the Unexpected: Navigating Uncertainty in Your Supply Chain Key Insights from Megan Fortenberry’s Guest Lecture at the University of Tennessee On Tuesday, October 29, Megan Fortenberry, COO of RWI Logistics, visited the University of Tennessee in Knoxville. Fortenberry was invited by Thomas Deakins, a Lecturer and Director of the Global Supply Chain Institute (GSCI) at UT, to present as a guest lecturer to students in the Haslam College of Business’ Department of Supply Chain Management. Fortenberry began her presentation with an overview of her career, sharing valuable lessons gained from breadth of experience and learned from seasoned industry professionals. She then provided students with an introduction to RWI Logistics before beginning her deep dive into the intricacies of preparing for unexpected challenges in modern supply chain management. Fortenberry focused on the importance of utilizing a strong and flexible data platform to capture large amounts of data and insights that can

2. then be put it into action through strategy deployment, intuitive visualizations, and exploring new data trends to prepare for the future. When asked about the experience, Megan Fortenberry shared, “It was an amazing opportunity to engage with these seniors and share some real-world 3PL experiences to help them connect classroom concepts with everyday challenges that we face at RWI. The true value of a solution lies not merely in the data but in the expertise of the team members and the strategy employed in its execution.” Thank you to Thomas Deakins and his SCM 460 class at UTK Haslam College of Business for the opportunity to present. Keys to Managing Unexpected Events Supply chains are fraught with uncertainties, from natural disasters to global pandemics. During her talk, Fortenberry emphasized the importance of proactive risk and opportunity management in logistics, sharing insights on how RWI leverages its data platform to stay ahead of potential disruptions. For example, real-time tracking and data analytics enable the company to monitor events like weather disruptions, port strikes, or market shifts and to make agile adjustments to ensure minimal impact on delivery times and customer satisfaction. Common Disruptions in Logistics: ● Natural Disasters:Hurricanes, earthquakes, and floods are significant disruptors. Recently, hurricanes like Milton and Helene have demonstrated the logistical havoc these events can wreak. ● Market Shifts: Seasonal demand fluctuations and commodity price changes can influence transportation costs. ● Human Factors: Traffic, driver hours-of-service (HOS) regulations, and unexpected delays at ports or distribution centers can complicate on-time delivery.

3. By utilizing data-driven decision-making and maintaining a robust network of carriers, RWI minimizes risks, ensuring that both their clients’ supply chains and RWI’s internal processes remain resilient under pressure. Leveraging Data Analytics and Technology for Continuous Improvement One of the highlights of Fortenberry’s presentation was the emphasis on using data analytics as an enabler for growth and innovation in logistics. RWI has integrated advanced analytics across its operations, from route optimization to workload management, to predict and mitigate disruptions. This approach allows them to deliver valuable insights to their clients, helping companies refine their own supply chain strategies. Some of the top data-driven initiatives at RWI include: ● Demand Forecasting to adjust shipping capacities based on anticipated needs. ● Network Optimization for efficient route planning. ● Predictive Maintenance to proactively address issues with carrier fleets and equipment. Preparing for the Future of Supply Chain Management RWI’s focus on continuous improvement and investment in data insights positions it well to face the evolving challenges in the logistics industry. As Fortenberry concluded, managing supply chains is not a one-time achievement but an ongoing journey of adaptation and resilience. For anyone in logistics, these insights underscore the importance of leveraging data, fostering strong client relationships, and having a proactive approach to risk management. Key Takeaways ● Data is Crucial: Leveraging data analytics can drive cost savings, improve service levels, and mitigate risks.

4. ● Adaptability is Key: Unexpected events will happen; the key is to be ready to pivot quickly. ● Client-Centered Approach: Maintaining strong relationships with clients ensures transparency and builds trust, which is essential during crises. With a legacy built on reliability and innovation, RWI Logistics is more than just a service provider—we’re a strategic partner ready to enhance your supply chain from end to end. Our proven track record, advanced technology, and comprehensive offerings in brokerage, freight management, and business intelligence set us apart in the logistics industry. If you’re ready to elevate your supply chain, navigate disruptions seamlessly, and optimize every aspect of your logistics, contact RWI Logistics today. Let RWI Logistics help you transform your supply chain into a competitive advantage! Expect the Unexpected: Navigating Uncertainty in Your Supply Chain ct the Unexpected: Navigating Uncertainty in Your Supply Chain