1 / 19

The Living Numbers Podcast hosted by teacher Tony Rambles. Call Center Culture with Richard Blank.

<br>Did you know that Richard Blank (CEO at Costa Rica's Call Center) has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not only that, but it's actually the only retro video arcade game room for employees in the BPO industry. <br>

Richard41
Download Presentation

The Living Numbers Podcast hosted by teacher Tony Rambles. Call Center Culture with Richard Blank.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Downloadedfrom: justpaste.it/livingnumberspodcast The Living Numbers Podcast hosted by teacher Tony Rambles.CallCenterCulturewithRichardBlank. DidyouknowthatRichardBlank(CEOatCostaRica'sCallCenter)has thelargestcollectionofAmericanpinballinCostaRicawithanimpressive rowof11classicmachinesonfreeplay?Notonlythat,butit'sactuallythe onlyretrovideoarcadegameroomforemployees. Call CenterCulture &Successful Phone Callwith RichardBlank (CEO at Costa Rica'sCall Center)#47

  2. The interview podcast where successful peopletell their stories to both teach and entertain. Expect laughter, life lessons, and a few numbers to tie it all together. Here the motto is, "Everyoneisinterestingifyouasktherightquestions." Whyisburnoutdestroyingeducation? This show is forexhausted educators who realize change isnecessary to carry on inthe field theylovewithoutsacrificingthelifetheylive.

  3. This show willteach you actionablesteps to help youovercome burnout beforeit's too late, give you practical advice on how to avoid the pitfalls of being an educator, and help you uncoveressential skills neededtobe successful inthe changing world ofeducation.

  4. Through parentcalls, countlessemails, and pointlessmeetings;Tony livesthedifficult life of being ateacher, ratherthan waiting for helphe's decided to use his experience (and the experienceof others) to bring the help that's desperately neededto his fellow educators.

  5. DidyouknowthatRichardBlank(CEOatCostaRica'sCallCenter)hasthelargestcollection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play? Not onlythat,butit'sactually theonlyretrovideoarcade game room foremployeesin theBPO industry.

  6. Tune inevery Monday andThursdayforimpactfulinsights intoovercomingburnoutinthetime ittakesyoutogetreadyforwork.

  7. CEO and Founder of Costa Rica Call Center joins the show 0:00Pre-show 4:24Intro 6:32 Mr. Telemundo In Costa Rica, Old School Convertible 16:49Tri-LetterAthlete,WinningMindset

  8. 27:15 Empathy, Gamification & TikTok 39:45Top5ArcadeGames 44:20Synergyw/People 50:55Double DownDuring Covid 54:58 3 Whats!? Unpopular Opinions, Life Changes & Advice 1:04:00WhereToFindRichardBlank

  9. Advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, pinball machines, employee motivation and phonetic micro expressionreading.

  10. Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to CostaRicatotrain employeesforoneofthelarger callcentersin SanJose.

  11. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared hisknowledge and trained over 10000 bilingualtelemarketers over two decades.

  12. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.RichardBlankistheChiefExecutiveOfficerfor CostaRica’sCallCentersince2008.

  13. Mr. Richard Blank holdsa bachelors degreein Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain.

  14. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition,entered intothe 2023 Hall ofFame forBusinessalong side otherfamousalumni.

  15. Paying it forward to Abington Senior High School is very important to Mr. Blank. As such, he endowsascholarship each yearfor studentsthat plan on majoring inaworld language at the universitylevel.

  16. Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highestquality of outbound and inboundtelemarketing solutions and bilingualcustomer service to small and medium sized internationalcompanies, entrepreneurs as well as fortune 500companies. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ TonyRambles,The Living Numbers Podcast,RichardBlank,CostaRica'sCallCenter,

  17. Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business,Podcast,Gamification,Leadership,Marketing, CX, Guest, Money, B2Ceducation,BPOtrainer, #tonyrambles #thelivingnumberspodcast#RichardBlank#CostaRica #CallCenter #Outsourcing#Telemarketing#BPO#Sales#Entrepreneur#B2B#Business#Podcast #Gamification #CEO#learnpodcasting#podcastepisode#podcastguest#podcasting #podcastinterview#podcastplaylist #podcasts #podcastskills#podcastshow The Living Numbers Podcasthosted by teacherTonyRambles.CallCenterCulturewith RichardBlank.

More Related