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PPT - Which Level of Support is Right for Your NetSuite Consultant

If you want to have a seamless sales, invoicing, and accounts process with clear coordination and communication between different departments, it is best to set your NetSuite system with the help of an expert NetSuite Consultant.

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PPT - Which Level of Support is Right for Your NetSuite Consultant

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  1. Robert Ricco, Inc, An Accountancy Corp Website: https://riccocpa.com/ Phone: (310) 729-3705

  2. Which Level of Support is Right for Your NetSuite Consultant If you are a newbie to ERP system implementation, then it can be quite an overwhelming process for you. When you are deploying any new technology on your premises, you and your employees would need help from a consultant to address issues that may arise suddenly or to configure the system according to your business process enhancement requirements. The same is true for NetSuite implementation. Based on this, let's discuss more about this in detail.    It is a known fact that your in-house administrator or computer operator might miss out on the latest knowledge of the latest software releases because of several work constraints. So if you are implementing NetSuite in Santa Monica, CA, it is best to take assistance from NetSuite Consultant. You can start with the Basic support of NetSuite in the beginning and then advance to Premium support to get assistance even after their business hours. If you still need more help then there is an option to upgrade to ACS or Advanced Customer Support Optimize plan too. 

  3. With the help of the ACS Customer Success Manager i.e. CSM you can optimize the software according to your business processes and customize the reports and dashboards within a short period and then you can opt for the solution improvement plan on an annual basis. This will reduce the amount and time that you spend in doing the task all by yourself or handing it over to your Bookkeeping staff. NetSuite ERP Accountantsystem allows us to configure your billing schedule and communicate to the finance department about invoicing and the details to be included in the invoice. If you want to have a seamless sales, invoicing, and accounts process with clear coordination and communication between different departments, it is best to set your NetSuite system with the help of an expert NetSuite Consultant. This way you will be able to make the most of the software for your business growth. NetSuite also can make your invoices easy to understand and flexible and you can create automated and customized workflows for sales and purchases. Taking help from ACS support is beneficial because their consultants are updated with their latest software version and they can do the tasks in minutes that would take you days to implement. 

  4. If you have purchased a license of NetSuite for your business and do now know where to get started, here we have listed out the different levels of support that NetSuite offers. You can choose the one according to your business needs, budget, and level of expertise.  • 1. Basic Support: With this plan, your business will gain access to the portal of Suite answers that is a center of comprehensive knowledge for help topics, support articles, and training videos too. • 2. Premium support: In this, you will get additional assistance and your priority would also increase which includes the support on the phone during the business hours. You will also get 24/7 assistance on all the critical issues so that the users are running their application smoothly.

  5. Advance Customer Support This will take your business to the proactive from the reactive. When you are keeping the NetSuite at the optimal level then this will react to the issue before they can occur. ACS would actively monitor the performance of the solutions. You can also look forward to the new enhancements for which the organizations are equipped with maximizing the return on the investment as it is continuously changing and growing. ACS is having the five tiers as mentioned below: Advise This is the entry-level offering that is available to the business when they are getting started with NetSuite. The businesses will get basic guidance on the product, system troubleshooting, and limited configuration.  Monitor This is for the established organization where you would be getting simple functional and technical support.

  6. Optimize In this, the businesses will get the performance assessments with expert guidance on the business processes and the new product. There are also assigned support teams for providing deeper and proactive engagement. The annual business review is also conducted for ensuring business growth. Architect This is for the corporations who are having complex and the subsidiaries configurations. Architects are providing comprehensive support with the CSM. Continuous business reviews are going on by the expert functional and technical team.  Platform There is a set of technical advisory services which are designed for identifying and mitigating the risks and the performance issues. This is commonly associated with complex customizations and large data. The platform support will assist in the professional services which are led by the  NetSuite implementation. This will also help in optimizing the ongoing infrastructure. For more info on how Advanced Customer Support is helping the organizations on ensuring the success with NetSuite, you can visit ”riccocpa”. 

  7. Business Name: Robert Ricco, Inc, An Accountancy Corp Street Address: 520 Broadway, Suite 200 City: Santa Monica State: California Postal Code: CA 90401 Phone No: (310) 729-3705 Fax: (310) 496-0865 Email Address: rob@riccocpa.com Website: https://riccocpa.com/

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