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Thunderbird June 21, 2006 Jon Atherton, Dan Bartholomew CIT/IS http://www.cit.cornell.edu/computer/email/thunderbird/ Agenda Why Thunderbird? Client Comparison Migration Tools Migration Plans Training Roadmap Background Ownership of e-mail: CIT: S&O: Messaging

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thunderbird

Thunderbird

June 21, 2006

Jon Atherton, Dan BartholomewCIT/IS

http://www.cit.cornell.edu/computer/email/thunderbird/

agenda
Agenda
  • Why Thunderbird?
  • Client Comparison
  • Migration Tools
  • Migration Plans
  • Training
  • Roadmap
background
Background

Ownership of e-mail: CIT: S&O: Messaging

Client Support (backline): CIT: IS: P&D

E-mail back-office meetings

slide4
An E-Mail working group was created in April; http://itmc.cornell.edu/cornell_edu/ITMC/CCD/Thunderbird_Committee.cfm;the members include:
    • Rob Bandler, Univ. Registrar
    • Thomas Crook, Human Ecology
    • Debra Howell, Facilities
    • Don Sevey, Campus Life
    • Steve Staiger, ILR
    • CIT: Jon Atherton, Dan Bartholomew, Leslie Intemann, Diane Sempler, Jeff Truelsen
  • The objectives of the group included:
    • Discuss current issues with Eudora.
    • Is Thunderbird the right E-Mail client? Discuss CIT’s discovery and evaluation process.
    • If Thunderbird is the right client, discuss next steps and develop a migration plan.
eudora issues
Eudora issues
  • Lack of unicode support
  • Lost IMAP mail in early days soured some users
  • Crashes, generally with imbedded html or mailformed images
  • Limited HTML rendering image (without MS viewer)
  • Random freezing with no resolution
  • Unknown future – Qualcomm is a cell phone company
pop imap support
Eudora

Great POP client, IMAP has been problematic for some users.  Because system mailboxes (IN/OUT/TRASH) are opened at launch time, they are susceptible to system failures.

Thunderbird 1.5.x

Standards based POP and IMAP.  Its IMAP function seems to be much better.

POP/IMAP Support
authenticated smtp
Eudora

Yes (selectable by Personality)

Thunderbird

Yes (selectable by Account)

Authenticated SMTP
password security
Eudora

Kerberos or Plain using SSL

Thunderbird

Kerberos or Plain using SSL

Password Security
ldap support
Eudora

Yes (displays all returned fields - standard and eduPerson fields) when using Directory services.

Thunderbird

Yes (displays standard fields or those re-mapped from eduPerson equivalence).  In addition to working with the Address book, it also performs LDAP queries while entering addresses in the To: fields.

LDAP Support
unicode utf 8 issues
Eudora

Basically designed to handle the English language although there is a version available for Japanese.

Thunderbird

Thunderbird supports UNICODE which makes communicating with international colleagues easier.

UniCode/UTF-8 Issues
multiple mailbox support
Eudora

You can create multiple Personalities which can work on independent IMAP mailboxes or common POP mailbox.  Need to use Filter to keep incoming/Outgoing mail separate for each Personality.

Thunderbird

You can create multiple Accounts which can work on independent IMAP and POP mailboxes or configured to share a local mailbox.

Multiple Mailbox Support
html rendering
Eudora

Has internal (limited but secure) rendering engine or can utilize the Microsoft Viewer (Internet Explorer) with its security risks.

Thunderbird

Uses the Mozilla rendering Engine which more closely matches the capabilities of Eudora when the Microsoft Viewer (Internet Explorer) is enabled without the security risks.

HTML Rendering
mailbox format
Eudora

Flat files (MBX) with Attachments stored in another location and a separate Table of Contents (TOC)

Thunderbird

Standard mailbox format, attachments are embedded, but you are able to delete or extract attachments and keep just the body of the mail file.

Mailbox Format
filtering
Eudora

Very flexible, (matches regexp allows for wild character matching)

Thunderbird

Flexible but not as customizable as Eudora's

Filtering
searching
Eudora

Extensible and very fast with Version 7

Thunderbird

Basic searching capabilities, but there is a facility for finding mail file with particular information on the main screen.

Searching
junk mail
Eudora

Yes.  Also uses the Probability score assigned by PerlMx.

Thunderbird

Yes.  You can create a filter that also checks the Gauge value assigned by PerlMx.

Junk Mail
platforms supported
Eudora

Windows/Mac

Thunderbird

Windows/Mac/Linux

Platforms Supported
antivirus issues
Eudora

Mailboxes have an extension (MBX) that can be excluded from Real Time and Scheduled Scans.

Thunderbird

Mailboxes do not contain an extension, so the entire folder needs to be excluded from Real Time and Scheduled Scans.

AntiVirus Issues
news reader
Eudora

No

Thunderbird

Yes

News Reader
vendor support
Eudora

Qualcomm is responsible for development and fixes. 

Thunderbird

Open source and is being adopted by more users which should keep Thunderbird evolving as a robust mail client.

Vendor Support
migration tools
Migration Tools
  • EudoraRescue – Maintains Status, Label and Priority. Pre-processor for Thunderbird’s import facility. [Win]
  • EmailChemy – Single step import tool but does not appear to maintain Status, Label or Priority information. [Mac/Win]
  • Transend – Similar features/limitations to EmailChemy [Win]
  • Eudora Mailbox Cleaner – Single step import tool. Maintains Status and Labels. Puts output mailboxes in fixed location. [Mac]
migration plans
Migration Plans
  • College of Human Ecology
  • Facilities
training
Training
  • Thunderbird Training for Eudora users, focus on items that are different, target audience is those employees who have local tech support (they don’t need to know much about configuration)
  • Regular Thunderbird training for stand-alone user
roadmap
Roadmap
  • Summer, 2006: Begin support for Thunderbird
  • Summer/Fall ’06: End user training available
  • Summer, 2007: Move Eudora to Updates & Extras
  • Summer, 2009: End support for Eudora
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