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ReadyAssist | India's Largest Digital RSA Company

In 2015, ReadyAssist was ideated as an accidental emergency assistance company by our founder, Vimal Singh SV, after losing a close friend to an accident. ReadyAssist is a family of 500 members headquartered in a state-of-the-art facility in Bangalore, efficiently monitoring our pan-India service network through cutting-edge Autotech solutions. Today, we proudly rank among India's top-rated automotive service solution companies specializing in 24/7 emergency assistance and EV repairs.<br>

ReadyAssist
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ReadyAssist | India's Largest Digital RSA Company

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  1. DECK

  2. TableofContents

  3. AboutReadyAssist

  4. AboutReadyAssist Company India’sleadingtechnologybackedbestroadside assistanceandvehiclelifecyclemanagement company 24/7real-timevehiclebreakdownserviceandon- spotrepairserviceacrosseverynookandcornerof India Poweredbydeep-techplatformanddrivenbyPAN Indianetworkofskilledandgroomedmechanics Vision High ights Whatdowedo? Howdowedoit? ReadyAssistWings 4

  5. Under-servedRoadCommuters Strictly Privateand Confidential 5

  6. ReadyAssistValueProposition Availability Availability Ensure100%availabilityofservicesboth Day&Night Quality Over10,000highlyskilled, groomed, verified&techenabled service providers/vendorbase Quality Speed Trust Reliability Neverfailtoservecustomerseven duringanyemergency(floods,pandemic, riots,bandhsetc.) Speed Reachwithin30minutesfor95%ofthe incidentsreported Reliability Strictly Privateand Confidential 6

  7. ServiceOfferings

  8. 24/7 RoadsideAssistance Service offeredinSubscriptionMode 3W4W 2W 24/7RoadsideAssistanceplancoveringeverynook&cornerofthecountry.Apackagecoveringtheunforeseen situationsonroadforbothyouandyourvehicle. 24/7on-spotrepair support Puncturerepair,Battery swapping/jumpstart, Minorrepair,keyunlock assistance Taxi& Accommodation Support (Incaseofbreakdown) PANIndia support FreeAmbulance support Accidental towing Towingservice 24/7serviceacrossthe country (Incaseofaccidents) (Upto50KMs) (Upto50KMs) YES YES 365daysValidity YES 30-40minsETA YES PANIndiaSupport YES YES 5incidents/year 8 T&CApplied

  9. AnnualMaintenanceContract AMC Comprehensivepackagecoveringthehealthand safetyofyourvehicle 3W 4W 2W OfferingacomprehensiveRSA+AMCplanfor2W/3W/4WICE,Electricvehicles.Anall-in-allpackagecoveringthe health andsafetyofthevehicle. PreventiveMaintenance PeriodicPreventiveCheckupCampstobe organizedatpartnerlocations RoadsideAssistance 24/7RoadsideAssistanceplancovering everynook&cornerofthecountry WarrantyReplacement Resolutionof issuesrelatedtowarranty parts 9 T&CApplied

  10. DoorstepFitmentServices DSS Servingcustomersattheirdoorstepforaconvenientservice& brandimmersionexperience 2W3W4W RenderingDoorstepfitment,assemblyandservicesofAutomobilepartsandtelematicdevices,providingconvenience andanewparadigminthecustomerserviceexperience. AutomobilePartsinstallationTelematicsDeviceinstallationDoor-stepService • Engine OilReplacement • Tyre&tubeReplacement • Accessoriesfitment • LightsInstallation • BatteryReplacement • BrakePad&BrakeDisc • Replacement • EngineoilRe-placement • ChainLubrication • All jointgreasing&lubrication • Electricalwiringcheck • FullBodyWaterWash • Polishing • AirPressureCheck • AirFilter&OilfilterCleaning • BrakePad/ShoeCleaning • 2wheeler • GPSdeviceinstallation • Configurationsupport • Reinstallation • TroubleShooting 2wheeler&4wheeler 2wheeler,3 wheeler&4wheeler 10 T&CApplied

  11. ExtendedWarranty ReadyAssist'sExtendedWarrantyPlanforTwo-WheelerElectricvehiclestoensureworry-free ownership,hassle-freerepairs,priorityservice,andextendedcoverage.Experttechnicians,nationwide assistance,andtransparentclaimsprocess.Choosepeaceofmindforyourelectricride. CoveredSpareParts Motor Converter Charger Battery Chassis Controller 11

  12. ReadyAssistPrimeSupport ReadyAssistPrimeisaComprehensiveplanthatprovidesblanketcoveragetocriticalpartsofEV2Wvehicle fora5-yearperiod,alongwithadditionalfeatureslikegeneralservice,UnlimitedRoadsideAssistancesupport, Accessories fitmentand muchmore.Yourelectricvehiclewillbe underourcareforafull5yearsfromthedate ofpurchaseofthevehicle. Extended Warranty Rapid Response Services RSA 5YearsofGuaranteed Coveragewith PRIMESUPPORT Auxiliary Services General Service 12

  13. AuxiliaryServices Webelieveinprovidingendtoendsolutionandinnovatingnewecosystemtoservea comprehensive productexperiencetoourcustomers. Call CentreSupport Software/APIIntegration *Toallofourcustomers,weofferanexpert customersupportteamwithadedicatedIVR. *Wealsoexclusivelyworkwithourcorporate partnersontheirdedicatedseatsrequirement forcallcenterinordertosupportthemfortheir businessastheexclusivesupportcanbeused foravarietyofprocesses,includingSales Support,Servicesupport,OrderManagement, QueryHandling,OrderExecutionetc. Weareabletoachievegreatmilestones alongourpath–specialthankstoourin- housetechteamwhichhelpedustostay farahead intheindustry. Weprovidesystem/API integrationservices toeachclientinordertohelpthemachieve theirmutualbusinessobjectivesand ensuretheultimatecustomersatisfaction goal. 13

  14. ReadyAssististhepreferredEVpartner Ourdedicationtranslatesintocustomersuccess,aswedeliverseamlessexperiencesinRSA,AMCandEW for severalclientsunder2wheelerEVdomain.Yellowrepresentsouresteemedpartners. TopEVbrandswithMarketsharein2023 EsteemedEVPartners(Corporate level) RunRMobility EsteemedEVPartners(Retaillevel) *BrandsoptedReadyAssistasServicePartner StrictlyPrivateandConfidential.Thislistisonly illustrativeandnotexhaustive 14

  15. MajorClientele–B2B&B2B2C CorporateLevelPipeline NDA-Concludedor UnderProcess/ Agreement UnderProcess InclusiveemergencyRSApackageas part oftheirproducts/services RunRMobility ExclusiveAMCarrangementincluding butnotlimitedtoPreventivecheck-ups &vehicleinspectionservices RunRMobility Installationservicesincludingsparepart fittingsandotherfitmentservices StrategicPartnershipthroughexclusive displayofRSApackagesintheirportal fortheircustomersand/oremployees. HighwayDelite SupportingPartnersforemergencyRSA productfor3WheelerElectricvehicles Convenientoilchangeservicesbysetting upquicklubebaysacrossfuelstations& co-brandedworkshopsacrossIndia. Provisionofsalessupervisionand trainingonsellingofproductwhereno lube-baysetup required ShellIndiaMarkets Vehicledelivery,towingservices,vehicle recovery,inspection,custody,Extended Warrantyandotheralliedservices relatedtoEV StrictlyPrivateandConfidential.Thislistisonly illustrativeandnotexhaustive 15

  16. B2CClients andServiceRatings 4,773reviews Mycarwouldn’tstartonenight .Igoogledandgotthisservice .TomysurpriseJafharkhan notonlydidamazingjob.He wasverypatienceandgotthe workdone.Ihadaverygood experience.Thankyou StrictlyPrivateandConfidential.Thislistisonly illustrativeandnotexhaustive 16

  17. Awards&Recognitions ReadyAssistbeingoneoftheleaderinAutomotiveserviceindustryhaswonmultipleawardsfor thebusinessexcellenceandoverallcontributionintheAutomobileserviceindustry. FleetMaintenance And RepairLeader InnovationFleet MaintenanceSolutions 17

  18. AwardsforCorporateSocialResponsibility ReadyAssisthasbeenhonouredwithtwoprestigiousawardsatthe 9thEditionCorporateSocialResponsibilitySummitandAwards-2023 PartnerEngagementAward–2023 ForMecademy BestInnovativeCSRProject–2023 ForMasterChef 18

  19. Perfect StrategicPartnerships PositivetestimonialsfromReadyAssistpartners Shellcontinuestostandforpoweringprogressandtosupportthecommunityofmechanics.Weareextremely happytohaveassociatedwith astart-uplikeReadyAssist,whichsharesourempathyandunderstandingofthe relevanceofmechanicsintheentiremobilityecosystem.WhileShellisknownforitsworld-classproducts,this partnershipwillfurtherenableustobringourproductsclosertothecustomersandprovidethemwithahigh- qualityserviceexperience DebanjaliSengupta-CountryHead RoadsideAssistancefromReadyAssistonDriveUisagreatadditionforourcustomers.It'sagreatfitwith ourmottoofsimplifyingthecarownershipjourneyforthemillionsofcarownersinIndia. AshokShastry-Co-Founder &COO Asacompany,ourfocushasbeentostrengthenourafter-salesservicestoensureahassle-free experienceforourD2CandB2Bcustomers.TheinitiativewithReadyAssistfocuseson empoweringandincreasingawarenessforEVs,furtherencouragingpeopletowardscleaner mobility SohinderGill-CEO,HeroElectric Strictly Privateand Confidential 19

  20. ReadyAssist-Network Bihar J&K • ROS-201 • Towing-68 • Workshops-47 • ROS-18 • Towing-22 • Workshops-02 Punjab Chandigarh Sikkim • ROS-130 • Towing-95 • Workshops-02 • ROS-208 • Towing-135 • Workshops-01 • ROS-11 • Towing-0 Jharkhand HimachalPradesh • ROS-90 • Towing-45 • Workshops-14 • ROS-119 • Towing-15 • Workshops-03 Uttarkhand Harayana Assam • ROS-89 • Towing-45 • Workshops-05 • ROS-288 • Towing-45 • Workshops-01 • ROS-61 • Towing-46 • Workshops-02 Delhi UttarPradesh • ROS-118 • Towing-70 • ROS-315 • Towing-150 • Workshops-29 Arunachal Pradesh Rajasthan Gujarat • ROS-302 • Towing-245 • Workshops-12 • ROS-266 • Towing-151 • Workshops-36 • ROS-6 • Towing-0 • Workshops-01 MadhyaPradesh • ROS-201 • Towing-170 • Workshops-11 Meghalaya • ROS-9 • Towing-3 WestBengal Orissa • ROS-203 • Towing-82 • Workshops-16 • ROS-201 • Towing-56 • Workshops-05 Nagaland Maharashtra • ROS-14 • Towing-3 • ROS-410 • Towing-200 • Workshops-35 AndhraPradesh Tripura Telangana • ROS-188 • Towing-70 • Workshops-06 Goa • ROS-9 • Towing-2 • Workshops-01 • ROS-220 • Towing-135 • Workshops-13 Karnataka • ROS-12 • Towing-10 • Workshops-03 • ROS-388 • Towing-135 • Workshops-47 Pondichery • Kerala • ROS-86 • Towing-126 • Workshops-02 • TamilNadu • ROS-288 • Towing-133 • Workshops-03 • ROS-19 • Towing-5 StrictlyPrivateandConfidential 20 *AsofSepr’23

  21. High-TechEnabled Deep-Techecosystemtodigitallyenablemechanics,andtransformservicecentres,toofferreliableserviceto Ocuusrtdoemseigrns.edmobileappsallowscustomerstorequestassistance andtrackthestatusoftheirservicerequest.Theappisuser friendlyandeasytonavigate,makingitconvenientforcustomertouse. ForTechnicians ForSupply& Network ForSellers ForManagers ForCustomers 21 StrictlyPrivateandConfidential

  22. ReadyAssistMecademy WeatReadyAssistrunsainhousetraining wing“Mecademy”whichisspecializedinlearning&development relatedtoAutomobileTechnology,EV Technology andSafetyonRoads.Throughthistrainingprogramwetrainyounggeneration/mechanicsonthedetailedtechnicalknowledgeinautomobilewith certification.Additionallywearegroomingthemandcreatingjobopportunitiesforthemandsupportingthemforbestfitmentintotheindustry. HIGHLIGHTS HIGHLIGHTS ReadyAssisttrained andupskilledmore than2000+mechanics withEVskillsunder Mecademy ReadyAssistcatered 141uniqueEVmodels inlast6months AReadyAssistTrainingWing 22

  23. ReadyAssistGrid APhygitalstore(physicalstoreaugmentedbydigitalcapabilities).Gridwillhavein-housekioskforEV,batteryswap facilitiesandEVcharginginfrastructurefortwo,three&fourwheelers.Bysettingupthisspecialinitiative,ReadyAssistis tryingtobringCleanTechclosertocustomers,thusjoiningtheglobalvisionofbringingdownCarbonEmission. QuickCharging RegularCharging FrontDesk-Kiosk Insurancerenewals,Servicebooking 8–12Bikes||2–6Cars 25-40Bikes/Carsovernightcharging BatterySwapping CustomerExperienceCenter EV ServiceRamps 50-70BatterySwapUnits 5–8Units Vehicledisplayunitforexperience&sales 23

  24. DataSecurityandPrivacyisthekey • ReadyAssistisanISO27001:2013certifiedcompany • Committedtowardsdeliveringbestinclassinformationsecurityexperiencetoyourcustomers • Secureinformationinallforms,includingpaper-based,cloud-basedanddigital data. • Provideacentrallymanaged frameworkthatsecuresallinformationinoneplace. • Respondtoevolvingsecuritythreats. • Protecttheintegrity,confidentialityandavailabilityofdata. • Ensureorganization-wideprotection,includingagainsttechnology-basedrisks andotherthreats. 24

  25. Faraheadofthe Competition ReadyAssististhe only RSAorganizationwiththe dedicatedretailworkforce 25 StrictlyPrivateandConfidential.Asperinformationavailableinthewebsitesandourunderstanding.

  26. ReadyAssist-B2BMediaCoverage • ReadyAssistpartnerswithLectrixEv for24/7roadsideassistance • SimpleEnergy,ReadyAssistpartner:Customerbenefits • explained • KineticGreen,ReadyAssistPartnerstoofferextendedwarrantyonE2Ws • ReadyAssist,Amperecollaborateforfullstackaftersale,servicesupport • ReadyAssist&OkayaEVpartnertoprovidefullstackaftersalesupport • RunRMobilitypartners with ReadyAssistforAftersalesEVSupport • ReadyAssistAquiresSpeedForceforUSD10m,tosetup1000 • 2WworkshopchainApril2024 • HeroElectricjoinshandswithReadyAssisisttotrain20,000mechanics ClickhereformorePRMediaCoverage…. 25

  27. ReadyAssist-Invest/Fundraising MediaCoverage • ReadyAssistraises $5Mled byHowenInternationalFundSPCinpre-SeriesARound • ReadyAssistToInvestINR59CroreToAugmentEVInfrastructureWithGRID • ReadyAssistpartnerswithiTriangleforTelematicscollaboration:Dealvaluedataround$2mn annually • Thison-demandvehicleservice andrepairstartupregisteredRs4Crrevenue infirstyearofoperation • ReadyAssistplanstoinvest$8MtosetupEVstores • ReadyAssistraises1milliondollars • RSAstartup ReadyAssist raises$1millioninseedfClick hereformorePRMediaCoverage…. unding 26

  28. ReadyAssist MediaCoverage • VimalSinghtalksabout ReactiveVsProactive • EmergencyAssistance • ReadyAssisttolaunchphygitalEVstoreintencities • ReadyAssistplanstoprovideEVassistanceacross5,000locationsinIndia • ReadyAssistplanstoprovideroadsideassistanceto • EVsacrossIndia • ReadyAssistToSet-Up'GRID'EVStoresAcrossIndia;WillInvest$8MillionOverAnYear • HeroElectric&ReadyAssistToTrain20,000 • MechanicsInEVService&Repair: NeedOfTheHour ClickhereformorePRMediaCoverage…. 27

  29. ReadyAssist Miscellaneous • HowLosingACloseFriendInspiredThisEntrepreneurToStart24-HourRoadside AssistanceStartup • ReadyAssistroadsideassistanceservicesexpand:These26newstatesarenowcovered • Shell,ReadyAssist plantocreate 6,500 jobs • EmploymentduringCovid-19:ReadyAssisttohire • 12,000mechanics • Budget2022-23:Automobile&EVSectorReactions • ThisBengalurubasedstartupupskillingindividualstoempower ClickhereformorePRMediaCoverage…. 28

  30. ManbehindtheIdea…. • ScaledReadyAssistfromBengalurutoaPAN-India • BITSianwithmastersinSoftwareArchitecture • Startedwithateamof3peoplein 2015to550+peopletoday • Increasedfrom20serviceprovidersto10000+serviceprovidersin19000+Pin Codes • Instrumentalinenabling30MinsROSsupportsacrossIndiathroughtechnology • Upskilledmorethan3000partnersinEVskills • Driventhebusiness fromagaragetoanISO27001:2013certifiedcompany VIMALSINGHSV 10YearsExperienceWorkingin 30 Strictly Privateand Confidential

  31. BoardMembersandAdvisors VijaySambamurthi–Founder&ManagingPartner–Lexygen–BoardofDirectors VijayistheFounder&ManagingPartnerofLexygen,aleadingCorporatelawfirminthecountry.Vijayisoneofthementorsand directorsatReadyAssist;andadvisesusinlegal,fundraisingandotherstrategicactivities.VijayisalsoafoundingmemberofTiE GuwahatichapterandthepanelmemberofmentorsoftheNasscom10kStartupsProgramme.Vijayhassuccessfullyledsomeof India'smost complextransactionsintheareas ofPrivateEquity&M&A VivekSubramaniam–Founder&CEO–AltLifeLab–BoardofDirectors VivekistheFounder&ManagingDirectorofaltLifeLab,aninitiativeandattempttofightagainstthelifestylediseasesofcurrent& futuregenerations.Vivekisoneofourinvestor,advisor&amentor.Vivekhasalsoinvestedinvariousotherstartupsspreadingacross multipledomains.Priortothis,VivekwastheFounder&CEOofFintellix,aFinTechorganisation.FintellixwasacquiredbyVerisk Analytics.Vivek’scareeralsoincludesstintsatiGate,Cognizant,CitibankandTCS.VivekisanalumnusofNITK,SurathkalandIIM Lucknow Satish Grampurohit–Angel Investor& Advisor–BoardObserver Satishisanactiveangelinvestor&advisortomanystartupsincludingReadyAssistandamemberofcorporateadvisoryboardat WelingkarInstituteofManagement.Satishhasalsoplayedleadershiprolesinlargecorporatesfortransformationinitiativessuchas resourcere-skilling,talentdevelopmentand AgileDevOpsadoption.Heis amemberofourboardobserversandashareholder at ReadyAssist. 31 Strictly Privateand Confidential

  32. ThankYou www.readyassist.in #839/2,24thMainRd,behindThirumalaTheatre,1stSector, HSRLayout,Bengaluru–560102 CIN :U63031KA2018PTC119111 | GSTIN:29ABBCS2203G1ZO 24/7Support, Dial:8197-852-852or support@readyassist.in GeneralQueries:hello@readyassist.in|BusinessQueries: business@readyassist.in|

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