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While Indian consumer electronics market is growing at a relatively consistent page, consumer purchasing experience has become quite complex owing to the changing consumer behavior and increasing availability of alternatives.
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www.aclmobile.com How can AI chatbots be used by consumer electronics brands?
The purchase choice for every appliance is influenced by several factors, starting from its price and features to the experience of the customers with the brand. Opting for AI Chatbot Integration can help consumer electronics brands to deliver a smooth communication experience to customers throughout their shopping journey.
Chatbot integration allows your business to be open to prospective and existing customers throughout the world. 24x7. AI powered bots help customers to make smarter and more informed purchasing decisions, which invariably improves customer satisfaction levels.
With Chatbot AI, customers can easily raise complaints or ask queries. Simple complaints or issues can be solved by the Chabot itself. If not, then the bot automatically redirects the conversation to a live-agent, who would provide the customers with the required assistance. Customers can even rate the delivery, product quality, and order-placing process via the chatbot, based on their experience.