Leadership Principles for High Impact Results by Peggy Klingel

1. Peggy Klingel 608-512-8830 PeggyKlingel@gmail.com Sales and Market Strategy Development and Execution Change Management, Startup & Turnaround Expertise Leadership Principles for High Impact Results Priorities to Drive Organizational Change www.linkedin.com/in/peggyklingel www.twitter.com/PeggyKlingel PeggyKlingel@gmail.com

2. Successful leaders understand they are responsible for more than business results. • Recruiting • Onboarding • Coaching • Team building • Customer satisfaction • Personal development • P & L • Sales • Budgets • Competitive threats • Technology • KPI Reporting

3. Successful leaders understand they are responsible for more than business results. • Recruiting • Onboarding • Coaching • Team building • Customer satisfaction • Personal development • P & L • Sales • Budgets • Competitive threats • Technology • KPI Reporting Personnel strategies lay the foundation for future results.

4. Motivated and committed teams are the key to success. Nothing great was ever achieved without enthusiasm. – Ralph Waldo Emerson

5. Leaders set the stage. • Leaders need to pace themselves before they pace the team. • High achievers in all roles are more likely to push themselves too far. • Leaders telegraph how the vision will be achieved through their words and their actions. • Team members watch the leader to understand acceptable behaviors. • Leaders unaware of their effect on teams risk losing team engagement. • A leader’s commitment to maintaining their own optimal performance sets the stage for similar team member behaviors.

6. Leaders set the stage. • Leaders need to pace themselves before they pace the team. • High achievers in all roles are more likely to push themselves too far. • Leaders telegraph how the vision will be achieved through their words and their actions. • Team members watch the leader to understand acceptable behaviors. • Leaders unaware of their effect on teams risk losing team engagement. • A leader’s commitment to maintaining their own optimal performance sets the stage for similar team member behaviors. Leaders that neglect their own needs cannot lead the team effectively.

7. You’ve probably heard: The speed of the leader determines the rate of the pack. - D. Wayne Lukas

8. What’s important to note is: When change needs to happen the existing pace often needs to accelerate.

9. Yet an accelerated pace can inhibit performance. • Physical exhaustion. • Emotional exhaustion. • Cynicism and being critical of others. • Detachment and dissatisfaction with the job. • Irritability and impatience. • Too much sleep or insomnia. • Change in eating habits. • Inability to concentrate.

10. Yet an accelerated pace can inhibit performance. • Physical exhaustion. • Emotional exhaustion. • Cynicism and being critical of others. • Detachment and dissatisfaction with the job. • Irritability and impatience. • Too much sleep or insomnia. • Change in eating habits. • Inability to concentrate. The leader’s ability to monitor their physical and emotional health as well as that of their team members is critical for success.

11. Pace impacts results. If the pace is too slow, the team misses the window for success and the strategy fails.

12. Pace impacts results. If the pace is too fast, the team cannot keep up and the strategy is not executed. If the pace is too slow, the team misses the window for success and the strategy fails.

13. How does a leader know the optimal pace? They Communicate:Leaders explain the vision and mission so team members can join the cause. They Care: Leaders develop relationships with team members and demonstrate a genuine interest in them. They Listen: Leaders seek team input, ask questions and listen to feedback. They Act:Leaders lead by making decisions and taking action based on what they learn. Leaders achieve the optimal pace by focusing on the team and delivering on the mission.

14. There are many variables to team success. The right team members: • Possessing the skills needed. • Exhibiting a positive attitude. - Striving to help the team succeed.

15. There are many variables to team success. A commitment to communication: • Motivating higher levels of performance. • Gathering and responding to feedback. • Providing updates on progress. The right team members: • Possessing the skills needed. • Exhibiting a positive attitude. - Striving to help the team succeed.

16. There are many variables to team success. A commitment to communication: • Motivating higher levels of performance. • Gathering and responding to feedback. • Providing updates on progress. The right team members: • Possessing the skills needed. • Exhibiting a positive attitude. - Striving to help the team succeed. A strong vision: • Promising a compelling mission. • Pursuing goals bigger than the individual. • Rallying the team behind the cause.

17. There are many variables to team success. A commitment to communication: • Motivating higher levels of performance. • Gathering and responding to feedback. • Providing updates on progress. The right team members: • Possessing the skills needed. • Exhibiting a positive attitude. - Striving to help the team succeed. A strong vision: • Promising a compelling mission. • Pursuing goals bigger than the individual. • Rallying the team behind the cause. A culture of success: • Supporting team members. • Learning from setbacks. • Celebrating progress. Successful teams achieve more by working together.

18. Leaders also look to the future. • Monitoring competitors and market trends. • Listening to customer feedback while executing the plan. • Continuing to gather team input. • Communicating potential changes to the team and getting buy-in. • Adjusting the plan to keep moving forward.

19. Leaders also look to the future. • Monitoring competitors and market trends. • Listening to customer feedback while executing the plan. • Continuing to gather team input. • Communicating potential changes to the team and getting buy-in. • Adjusting the plan to keep moving forward. And making decisions that guide the team.

20. Leaders support the team. • Reminding teams of the vision, helping them feelcommitted to the cause and performing at a higher level. • Developing a mindset where more is accomplished by working together than by individuals working alone. • Encouraging team members to grow as individuals while supporting the team. • Rewarding hard work, learning from failure and celebrating success together. • Motivating the team to perform at higher levels than they thought possible. Leaders create a culture of success.

21. Resulting in greater team engagement and success. Successful team leadership priorities set the stage.

22. Peggy Klingel 608-512-8830 PeggyKlingel@gmail.com Sales and Market Strategy Development and Execution Change Management, Startup & Turnaround Expertise Leadership Principles for High Impact Results Priorities to Drive Organizational Change www.linkedin.com/in/peggyklingel www.twitter.com/PeggyKlingel PeggyKlingel@gmail.com