Paysquare_International_Corporate_Profile_2022_DeliziaHR

1. A leader in Payroll Outsourcing Corporate Presentation – CVS Health

2. Paysquare Story • Data Center and Disaster Recovery Center in India Own Technology platform (IPR & Source Code) • Incorporated in 2000. • HQ – Pune • (MH-India) • Processing 350,000 monthly Employee Records across 1200+ Clients Globally • Certified for ISAE 3402 (SOC 1 Type 2 (KPMG), ISO 27001 (BSI) GDPR Compliant. Robust ISMS. Few Facts • Exclusive domain of payroll & related activities. Services in 18+ countries. • India, UAE, Saudi Arabia, Oman, Qatar, Bahrain, Kenya, Nigeria, South Africa, Congo, Zambia, Uganda, • Singapore, Sri-Lanka, Bangladesh, Nepal, USA, UK • Serving several clients for 15+ years. • Robust IT infrastructure. Served all clients during Covid-19 through WFH with accuracy and maintained complete data & process sanctity. • Two processing centres from BCP & Disaster Recovery standpoint. • Launching cloud based, in-house developed “Delizia HR” with significant enhancement and new modules in October 2022. • Insurances for E&O, CGL, WC, Cyber Frauds in place. • Suitable solution for all types of payroll requirement and proven capability to handle complex requirements. • Team of 700+ professionals with 40+ in software & application development

3. What We Offer • Payroll • End To End masterrecordsmaintenance,Transaction updationand salary processing • Statutory Compliance • Social securities, Tax, Insurance etc. • Ccontribution computations, Reporting, Online upload • Money Movement • Salary and Statutory remittance on behalf of client

4. Employee TheWorkflow • EMP • 3rd Party HRMS & Attendance systems • Output • HR • & • FINANCE • HR • & • FINANCE • Inputs • Outputs Payroll Engine • ESS and CSS • Employee • Delizia HR

5. Payroll Process • Output – Client • PAYROLL ENGINE • Employer Inputs • Input data upload • Single click payroll engine for pay calculation using formula driven process • Salary Register • Month-wise and YTD Salary Register • Variance Reports – Previous month vs current, first cut vs second cut • Summary: PT, TDS, PF, ESIC, LWF • Tax Register • Financial JV • Manpower Reconciliation • Net Pay Reconciliation • Bank upload file encrypted • Reimbursement Balances • Loan Balances • Location/Costcenter wise summaries • Annual proportionate CTC • eTDS, Form 16 • New Joinees • Attendance • Master Changes • OneTimePayments • Recoveries • F&F Settlements • Employee Inputs • Output- Employee • Income Tax Declaration • Reimbursements • Year end proofs • Employee Poll • Payslip • Tax Computation Sheet • Reimbursement Bal • CTC Summary

6. Features of ESS & CSS Portal • It is a 24*7 interactive communication channel for employees and client to access all relevant reports • Login Credentials: Employee can login using mobile number or email address. OTP: two factor authentications to improve data security • Mobile APP • Payments up-dation and tracking • Pre-configured compliance logics & computation (country-wise). • Query management with predefined TAT, FAQs & Polling • Central repository of HR-Employee policies and handbooks • Single sign on with Intranet • Running messages and Newsletter • Admin login (CSS) HR/Finance can access complete master records and 20+ reports for across employees through various filter options. Inbox & Outbox facility • Input and output of data & reports

7. 1 • 4 • 3 • 2 • Smooth On-Boarding • Configure and setup • Deeper understanding • Going Live • Matching It-up • Create company & Configure in applications • Master file set-up • Historical data processing • myPayroll portal rolled out for client admin as well as employees • Training imparted to process owners • Understand current processes • Gather requirements • Create pay logic document • SLA freeze • Concurrent payroll processing • Report matching

8. Payroll Process – Post Migration Stage of Payroll Process Client Depends on the scope Paysquare Client Paysquare Client Paysquare Paysquare

9. System Integration capabilities • Paysquare has capabilities towriteinterfaces with client’s HRIS & ERPs in order to fetch the data of new join, increments,resignation etc. (two-way) • With the attendance systems to fetch the punchdata • With the accounting system in order to push the financialJV • With where the client wish to hold the salaryoutputs • With internal Employee Self Services (ESS) systems of the client for transfer of the data such as investment declaration, reimbursementsetc • Single sign on – with the intranet of the client so that the employee don’t have to update the URL, Login andpasswords

10. Governance Model • Fully Automated computation logics • Maker and Checker concept • Dedicated separate teams for payroll and compliances • SLA tracking & monitoring. Review call with the client on a monthly basis • Advance payroll calendar is generated based on client payroll-cycle & holidays • Backup resources to ensure continuity of services • Senior person in-charge for keeping a track of changes in the legislations. Implementation thereof in the same month in application • Formation of steering committee to control timelines and deviation during the migration and instate senior CRM and AM for continued process welfare

11. Monthly Dashboard • Compliance with regard to the pre-agreed Time & Accuracy SLA. • Analysis of errors, if any. RCA and actions taken to stop the recurrence. • Action items to be planned for next/ future months • Details of the Team handling the account • Legislative changes impacting the client payroll process • Calendar of the next processing cycle • Efficiency report consisting of all queries raised vs feedback of employees

12. Solution for Global Payroll • Paysquare proposes to map the payroll & compliance logic in its existing system for each of the country as per local laws & specifications • System to have capability for handling requirement of processing and reporting. • Take assistance of its partner network with local firms for local compliance, filing and consulting • If needed :- • > Enhance systems as per client specifications

13. Value Propositions • International Payroll :- • Time zone advantage. (Paysquarecan support working hours as per the global time zones) • Improved TAT with multiple resource deployment • Common reporting formats and website across employees in different countries • Cost advantages compared to local and dispersed solutions. • Insurances to safeguard against errors/omission, frauds, cyber threats • Flexibility to adapt to new practise to suit client’s specific requirement • In house team of software development – can develop new/specific features for clients • Others:- • Accuracy, consistency and control to increase payroll efficiency. • Increased data security & confidentiality and reduction in risk. • Knowledge back-up and payroll processing is not impacted by any event. • Centralization of payroll across countries/locations and consolidation of reports across various parameters i.e. processing in local currencies and global reporting in single currency

14. Technology - Overview

15. 4 • 2 • 8 • 7 • 3 • 9 • 6 • 5 • 1 • 10 Data Security, Confidentiality & BCP-DR • Web system is on dedicated server with 2048 bit encryption • Data maintained only on the server. Individual terminals have no storage capability • Intrusion Detection System (IDS) and firewalls are installed on servers. VAPT performed annually. Power back up in terms of DG and UPS • Limited internet connection, USB drives and hard disks disabled on individual machines • 500desks office in Pune and 300 desksin Mysore. Both sites connected through VPN • All our employees have signed NDA. Paysquare also signs NDA with clients before we start servicing them • Entry in the processing area only by authorized person using swipe cards • Only the assigned employee can access data of client company • Complex password policy in place • 6

16. They Have Loved Us - Manufacturing

17. They Have Loved Us – Knowledge Industry

18. akhil.kedia@paysquare.com • Regional Head – Sales & Strategic Alliances • +91 7709086737 • www.paysquare.com • THANK • YOU !