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Stress. What is it? Sources of stress Consequences of stress Coping with stress. What is Stress?. “A physiological and emotional response to stimuli ( stressors ) that place physical or psychological demands on an individual” The response: Discomfort Anxiety Feelings of being overwhelmed

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Presentation Transcript
stress
Stress
  • What is it?
  • Sources of stress
  • Consequences of stress
  • Coping with stress
what is stress
What is Stress?
  • “A physiological and emotional response to stimuli (stressors) that place physical or psychological demands on an individual”
  • The response:
    • Discomfort
    • Anxiety
    • Feelings of being overwhelmed
    • Physical effects
    • Withdrawal
general adaptation syndrome
General Adaptation Syndrome

Stage 1

Alarm

Stage 2

Resistance

Stage 3

Exhaustion

Normal level of resistance

Response to stressful event

sources of stress
Sources of Stress
  • Personal characteristics and circumstances
  • Physical and task demands
  • Role characteristics
personal characteristics
Personal Characteristics
  • Type A vs. Type B
    • Type A = competitive, impatient, aggressive
    • Type B = more relaxed, balanced
    • Type A associated with higher levels of stress-related illness
  • Personal events
    • Changes in family circumstances
    • Economic pressures
    • Availability of support
physical and task demands
Physical and Task Demands
  • Physical demands of work
    • Noise, heat, dust
    • Too little privacy
    • Repetitive movements
  • Task demands
    • Serious consequences of decisions
    • Incomplete information
    • Nonprogrammed decisions
role characteristics
Role Characteristics
  • Role overload
    • Too much to do
  • Role ambiguity
    • Uncertainty about what to do
  • Role conflict
    • Incompatible demands
consequences of stress
Consequences of Stress

Emotional exhaustion

leading to negative

responses to others

and eventual withdrawal

  • Emotional consequences
    • Irritability
    • Violent reactions
    • Burnout
  • Physical consequences
    • Sleep disturbances (too much or too little)
    • Headaches
    • Ulcers
    • High blood pressure / heart disease
    • Reduced resistance
reducing stress
Reducing Stress
  • Redesign jobs or the workplace
  • Provide information
    • Reduce task demands
    • Reduce role ambiguity
  • Reduce commitments

No

managing stress
Managing Stress
  • Social support
    • Family
    • Friends
    • Support groups
  • Calming activities
    • Yoga, meditation or prayer
    • Exercise
  • Unhealthy coping mechanisms
    • Food
    • Alcohol or medications
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