eBay’s Reputation System. Pooja Kailay. Reputation Systems. Traditional Local Retail Transactions Ability to inspect product physically Long standing reputation Word of mouth from relatives, friends Internet Dealings Transaction among strangers No physical manifestation
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Of feedback provided by buyers,0.6% were negative,0.3% neutral and 99.1% positiveSellers were less happy(most common complaint:winning bidder did’nt follow through)
Manners frequently lead people to make small cost efforts,even when dealing with strangers that one will never again encounter, that promote general welfare and a sense of comity.