Steps To Check Printer Ports to Resolve Printer Offline Issues

1. Steps To Check Printer Ports to Resolve Printer Offline Issues Did your printer show the printer is offline during printing the document on Windows 10 even though it is connected? Struggling with why is my printer offline? If you are also facing the same issue then fortunately you have reached the right place. In this article, you will get all the information associated with the printer offline how to fix it with some simple solutions. The printer offline error is a common error encountered with the network printers with a direct connection to the printer. The meaning of this issue is that your printer is not able to communicate successfully with your computer or laptop. If you want to bring back your printer again from offline to online on your Windows device then you need to troubleshoot the causes behind this error. Usually, the printer offline error is caused due to improper connection, cable issues, jammed paper, outdated firmware, and many more. One of the reasons behind the printer offline issue is that the printer port is not configured properly. This issue is mainly encountered with the network printer having an IP address. The cause of this problem can be a change in the IP address of the printer and the printer port configuration still indicating the old IP address of your printer. If this is the scenario due to which you are facing the printer is an offline issue then you need to search for the IP address of the printer by using the network configuration page. Steps to Resolve Printer is Offline Issue Incorrect printer port configuration is responsible for the printer is offline issue whose possible cause is that the printer IP address has changed but the port configuration is not modifying. Look at the below steps to check the printer ports whether they are configured correctly or not. You need to carry out all the steps carefully: Step 1: Firstly, you need to find out the IP address of your printer by visiting the network configuration webpage. Step 2: After that, go to the Devices and printers’ option of the control panel. Step 3: Thereafter, right-click on the target printer and then tap on the printer properties.

2. Step 4: Ensure that you need to click on the printer properties. Do not click on the properties that are displayed at the bottom of the menu. Step 5: In the next step, you need to click on the Ports option from the drop-down Port list displayed in the next window to find the printer port that has been checked. Step 6: Once you find the printer port, tap on the Configure Port at the bottom right corner of the window to go ahead. Step 7: Now, you will see the printer port name and IP addresses in the windows. Thereafter, you need to compare the IP address with the one for which you are searching. In case, if there is any difference in the IP address then you need to update the IP address. Step 8: At last, click on the Apply button and then OK to execute. Tap on the Save button to apply the changes made by you. That’s All! Hopefully, by following the above-mentioned steps, you are able to resolve the “printer is offline” issue. All the steps are easy to follow to check whether there is an issue with the printer port or not. In case, you are facing any issue with the printer port then these steps will help you to resolve the issue.