missed call

1. What, How, and Why of Missed Call Service: Understanding Missed Call Service Missed call service is a very popular service in India. Many businesses from different sectors are using missed call services for many purposes that could range from political campaigns to verification of bank account details. But have you ever thought about what exactly a missed call service is, why is it important, and how it works? This article will reveal to you the answers to these questions and more. What is a Missed Call Service? Being a cloud telephony solution, missed call service is a technology used by many businesses to promote services or products, conduct surveys or polls, etc. Generally, in a missed call service, a particular business number is advertised on social media, websites, etc to attract the attention of potential leads and existing customers. On coming across this marketed number, customers and leads would only have to give a missed call to express their interest in the product/service being promoted by the business. They can also give their feedback and opinions as needed in surveys and polls. How does a Missed Call Service Work? Missed call service is a very simple process and easy to understand. All the potential leads or existing customers have to do is give a missed call number to the said business number and the call gets disconnected automatically after two to three rings at the other end. Customers need not continue the call. They are also not charged anything for a missed voice call. What happens next is worth knowing. Once the call has been disconnected, the information regarding the callers like name, phone number, email, etc is automatically stored in the database and can be used by businesses for further follow-ups. Below is a step-by-step guide to a missed call service system. Step 1: Choose a Phone Number

2. The first step of a missed call service system is to choose and buy a phone number offered by the missed call service provider. Different types of phone numbers are provided and one can choose one or many phone numbers depending upon the various marketing and promotional campaigns to be carried out by businesses. Step 2: Choose a Service Plan The second step involves selecting a particular service plan from the missed call service provider. Different packages and customized plans are offered by missed call service providers and you need to choose the best suitable plan for your business requirements. Step 3: Customize, Monitor, and Track your Campaign The third and final step is customizing your missed call campaign, and monitoring and tracking your missed call campaigns. Customization of campaigns can be easily done with an easy-to-use dashboard that also generates a real-time analysis report for evaluating the performance of the campaigns. Missed call service can also be integrated with IVR and SMS marketing for creating full-proof marketing campaigns.

3. Why Should One Choose a Missed Call Service? Missed Call Service is the simplest method of customer engagement for businesses. Not only does it save time and cost for businesses but also offers customer data that can be readily used. Most importantly, missed call service when used with automated SMS marketing can be customized without the need for agents or resources. Missed call service can also improve the brand image of your business among your customers. Below are some of the benefits offered by a missed call service. No Expenditure Missed call service does not need the customers to spend huge amounts and comes with the offering of customer data storage. This data can be used to inform the customers about the product/service. More Reachability Missed call service can achieve greater penetration. This means that those belonging to remote areas, without an internet connection or access to smartphones can be communicated well about any information regarding a business product/service. Thus greater number of potential leads can be targeted by a missed call service. Time-Saving Missed call service not only saves the time of customers but also of businesses. It’s a win-win situation for both. This can be explained in such a way that customers no longer need to fill up lengthy, complicated survey forms, nor do agents have to manually call each lead and inform them of businesses' services/products. Dramatically Improves Brand Image Missed call service drastically enhances the brand image of businesses as it allows businesses to provide information to customers as and when they need it without having to wait for long durations. All the above benefits indicate the usefulness, its credibility of missed call service. Ways in Which Companies Are Using Missed Call Service

4. Missed call service is beneficial to a multitude of businesses because not only is it economical but also very simple to use by customers. No doubt missed call service is a booming solution for many businesses. Below are the many ways in which businesses use a missed call service. Authenticity Verification Several businesses these days utilize missed call service to verify the authenticity of that particular customer. For example verification of bank account number or verification of food ordered or e-commerce products ordered etc. Customer Feedback For any business, the opinion and feedback of its customers matter to a great extent. This information is useful for businesses to help improve their products or services further. With a missed call service, this is possible and all customers have to do is give their feedback/opinion in the form of a missed call. Miscellaneous Missed call service can be used to give score updates for a sports match, give the exam results or candidate marks, can help in voting or polling for any cause or celebrity or reality TV show, or just help support a good cause. Conclusion There are limitless benefits and uses of missed call service. When employed, it is a huge blessing for businesses across different sectors be it healthcare, banking, entertainment, education, e-commerce, politics, etc. Given the ease of use and economical investment, it can help a business expand and grow particularly startups and small-sized businesses. Due to its great penetration, it can help in huge lead generation as well. So why not revolutionize your business with the best-missed call alert service soon? If you need any help or assistance for your business, do not hesitate to call us at 91 7097171717 or drop an email at sales@office24by7.com today.