We have must control conflict at work to maintain the best home working environment. Read the document carefully and utilize that.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
How many times over the years have you witnessed the self-destruction of
professionals who are experts, incidentally, because they are not involved
because of conflict?
If you poke your head in the sand and wait for the conflict to go beyond you,
this is not the most effective way to solve problems. Conflicts are rarely
resolved; conflicts usually escalate if they are not proactively and effectively
addressed. It is not unusual to see what could manifest as a non-event in a
monumental problem if it had not been resolved from the beginning.
How conflicts can be tackled, managed and resolved can affect your career as
almost all professions involve collaboration and teamwork. Take a seat or look
at your teammates and you'll find enemies in every corner. Instead, you
deserve the respect of colleagues by treating conflicts the right way. Here we
show you how to get on the right track.
Start the conversation properly
If you want someone to respond to you openly, honestly and non-defensively,
you should first give general information about why you are approaching them.
This brings your intent into the foreground, so you do not have to accept it.
Stay calm and listen
Keep calm is important, and while it can be easier said than done, it helps to
see the big picture instead of just focusing on your contribution. Listen
attentively to what the other person is saying instead of having the
conversation and sharing your emotions.
Find common ground
It is important to find common points or to create them between you and the
person on the other side. This will help to normalize the situation and change
the conflict, if this is particularly undesirable.
Present your case tactfully
The key here is to help people understand their point of view without becoming
defensive. Own what you own, apologize for what you or your team did wrong,
and do it first. You will hear what you have to say next.
Attack the problem, not the person
Your points will be more pronounced if you can depersonalize your comments
and highlight the problem. For example, rather than blaming someone for
"always breaking everything," it is better to say, "We need to look more closely
at why this happens again."
Avoid the game of reproach
Assigning guilt alone is useful in a case when you assign it to yourself. In
general, find out who the mistake is if the goal is to solve a problem. It's a
distraction and sometimes an expensive thing, because when a person feels
guilty they often part with a conversation.
Choose your battles
It is also important to remember to choose your struggles. Human nature
makes us right to be even on the defensive or to discuss issues that are largely
irrelevant. Do you want to be right or do you want to be happy?
The ability to recognize conflicts, understand their nature, and provide a quick
and just solution will be very helpful. The inability to do so could be their
downfall. In your experience, what skills do you need to effectively resolve a
conflict? Discuss your opinion below and participate in the conversation in the
If you able to take action at the right time, we can eradicate lot of small and big
conflict easily at work. Sometimes we face some unhealthy situation in the
office or work. We always need make sure a friendly environment. If we can
make sure that kind of healthy practice we would enjoy better work place and
productivity would be higher than before.
Follow these tips and take your business in the next level.
Have a good day!