DELTA AIRLINES CANCELLATION POLICY | 61-2 8091 7439

1. DELTA AIRLINES CANCELLATION POLICY

2. What is Delta Airlines’ cancellation policy? If you’ve booked a ticket on Delta and want to cancel it, you must know the provisions of the Delta Airlines cancellation policy. This page will clear your doubts about Delta Airlines cancellation policy and the conditions under which you can qualify for full refunds. Go through the sections below to learn about Delta’s cancellation fees, the cancellation process, and how to avoid paying cancellation fees.

3. Delta Airlines Cancellation Rules Delta Refundable Ticket Policy • Refundable fares offered by Delta Airlines are non-restricted fares and can be claimed for a refund up to 3 hours prior to the scheduled departure. • Delta refundable main cabin fares are permitted for a last-minute cancellation and can be canceled up to 2 hours before the scheduled departure • As per Delta Airlines cancellation policy, any refundable fare clubbed with hotels or car rental or a combination of all of them offer a refund on the airfare fare only. Refunds for the hotel and car rental can be claimed with the third-party vendor and is not covered under the Delta refundable cancellation policy. • In case of no-show, passengers are allowed to claim a refund on the Delta refundable ticket provided that passengers need to pay a no-show penalty of 150 USD alongside Delta cancellation fee of 200 USD while claiming the rest of the fare value as a refund.

4. Delta Non-Refundable Ticket Policy • As per Delta Airlines cancellation policy, Basic Economy fares are eligible for a refund under the circumstances where passengers need to cancel their reservation within 24 hours from the date of booking and the date of departure must be 7 or more days at the time of cancellation. • Non-refundable Delta flight tickets are not eligible for the extra legroom seat or an upgrade on the class of service. • Delta refund on the non-refundable ticket is only eligible if the flight is delayed or canceled and is attributed directly to the airlines. The refund would be offered to the affected passengers in the form of travel credit and remains valid up to 365 days from the date of purchase.

5. Delta 24 Hour Cancellation Policy Delta cancel flight 24 hours policy allows passengers to cancel the reservation within 24 hours from the date of purchase provided- • The date of scheduled departure must fall 7 or more days at the time of Delta trip cancellation • Delta 24 hr cancellation would be applicable on all fare types, regardless of the class of service booked • Delta 24 hour cancellation policy would not be applicable on the tickets from the SkyMiles reward account and is subject to the Delta award ticket cancellation policy. • Delta ticket cancellation within 24 hours would not be applicable on the booking that includes more than 9 passengers and is subject to group contract. • Delta cancel within 24 hours policy would be applicable for all the flights originating to and from the US, and Canada • Delta cancel flight 24 hours policy would not be applicable to the flights that rescheduled or have already redeemed the travel credit. • Delta Airlines 24-hour cancellation policy is exempted for the tickets purchased using e-certificates. • Delta refund requests under 24-hour cancellation would be processed back to the original form of payment within 7-10 working days except for the flight booking made with Delta Gift Certificates which will be credited back in the form of electronic travel certificates.

6. Delta Cancellation Fees Delta flight cancellation fee would be assessed per passenger per booking and is only applicable on the flights operated by Delta Airlines. Passengers are allowed to request flight cancellation if the reservation is booked through delta.com, through Delta customer service number or through the Delta ticket cancellation counter at the airport. Here are the important highlights that you must need to know before requesting the flight cancellation – • Delta Airlines ticket cancellation fees would be applicable on the restricted as well as non-restricted fare rules, regardless of the class of service selected. • Delta Airlines flight cancellation fee would not be applicable if reservation was booked with SkyMiles.

7. Passengers need to pay 400 USD per passenger as Delta flight cancellation fees and applies to travel from Asia-Pacific region, China, Japan, and trans-continental flight networks operated by Delta Airlines and its codeshare/interline agreement flights. • A fee of 275 UD would be applicable if the flight origin point is Canada, Mexico, Puerto Rico, the Caribbean, and all other destinations operated under the Delta Airlines network. • Delta Airlines ticket cancellation fee of 375 USD would be applicable per passenger per booking if the flight originated from the UK, Europe, and all other transAtlantic destinations covered under the Delta airlines network.

8. How to Cancel a Flight on Delta Airlines? Cancel a Delta Flight Online • Visit delta.com and navigate to ‘My Trip’ section. • Enter the CONFIRMATION NUMBER with the first name & last name of the passenger to retrieve the booking • Once you have located your flight booking on the ‘My Trip’ page, click the ‘Cancel Flight’ button. Choose the flight that you would like to cancel, and you would be taken through the Delta flight cancellation process • As per Delta Airlines cancellation policy, passengers are liable to pay a fee to request cancellation on their existing booking. • You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation. • Passengers may receive a Delta flight ticket refund in the original form of payment in 7-10 business days.

9. Cancel a Delta Flight Over the Phone • Keep your Delta flight confirmation number handy while you get connected to the reservation executive at the Delta Airlines helpdesk • Provide a choice to the Delta representative on the flight itinerary/segment that you need to cancel. • As per Delta cancellation policy, passengers can claim a refund or travel credit on the unused portion of their ticket. • You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation • In case of a restricted fare, you would be issued a travel credit and the Dela cancellation confirmation alongside a travel voucher would be sent to your registered email address. Delta Airlines flight tickets are valid for one year from the date of issuance. Once travel begins, passengers need to complete their travel within 12 months from the validity period. Cancel a Delta Flight at the Airport • Head to the departure airport and approach the Delta ticket booking counter • Provide your flight confirmation number/PNR to the available Delta flight representative • Provide a choice to the Delta representative on the flight itinerary/segment that you need to cancel. • Passengers would be asked to pay an upfront Delta cancellation fee to complete the request. • You would be issued a Delta ticket cancellation refund either as a Delta airlines flight credit or to the original form of payment depending on the ticket type and the circumstances of flight cancellation • In case of non-restricted or a refundable fare, the said refund value would be credited back to the original method of payment in 7-10 business days.

10. Delta Airlines Refund policy • If you have booked a refundable ticket, then you can claim a refund of your ticket price. • You must have purchased your ticket with cash, a cheque & credit card. • If you want to claim a refund for the refundable ticket or unused part of your journey then you must fill out the refund form. • Non-refundable tickets are not eligible for the cash refund but passengers can still get the value of tickets in form of e-credits. • If there is a sudden death of a family member or a passenger's death, then the ticket amount is eligible for a refund even if the tickets are non-refundable.