Trinicom België. Multichannel Customer Interaction Koen Prikken Managing Director www.trinicom.be firstname.lastname@example.org. [Trends, Your Challenge?]. Over 50% of customers regularly use the Internet and e-mail to approach an organisation
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Multichannel Customer Interaction
IVR / ACD
[How eContacts Are Handled Now]
IVR CTI ACD
[The Solution: Trinicom T5™]
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Trinicom Belgium NV
Business & Decision