empirical study of balance between phone and instant messenger conversations l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Empirical Study of Balance Between Phone and Instant Messenger Conversations PowerPoint Presentation
Download Presentation
Empirical Study of Balance Between Phone and Instant Messenger Conversations

Loading in 2 Seconds...

play fullscreen
1 / 16

Empirical Study of Balance Between Phone and Instant Messenger Conversations - PowerPoint PPT Presentation


  • 361 Views
  • Uploaded on

Empirical Study of Balance Between Phone and Instant Messenger Conversations Ratko Jagodic Ken Dallmeyer Eugene Khokhlov Motivation 59% percent of Americans use Instant Messaging 90% of people 13 thru 21 49% of people 55 and over 27% use it at work

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Empirical Study of Balance Between Phone and Instant Messenger Conversations' - MikeCarlo


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
empirical study of balance between phone and instant messenger conversations

Empirical Study of Balance Between Phone and Instant Messenger Conversations

Ratko Jagodic

Ken Dallmeyer

Eugene Khokhlov

motivation
Motivation
  • 59% percent of Americans use Instant Messaging
    • 90% of people 13 thru 21
    • 49% of people 55 and over
    • 27% use it at work
  • IM eliminates the fear of face to face conversation
  • Some people save a lot of money by moving their conversation to IM

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

previous work
Previous Work
  • IM are particularly useful in mixed-sex communication - Schianno et al. (2002)
  • 39% of adolescents had mixed-gender conversations on IM as opposed to 12.5% that used the phone - Boneva et al. (2004)
  • Frequent users had more turns (switches) than infrequent users on IM – Isaacs et al. (2002)

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

goals
Goals
  • To quantitatively compare the phone and IM conversations
  • For both phone and IM:
    • number of switches per minute
    • balance between users (time-wise)

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

hypothesis
Hypothesis
  • The number of switches per minute is higher for phone conversations
  • The balance of conversation is even for IM, but on average the phone conversation is dominated by one person

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

procedure
Procedure
  • Collected 27 conversations from MSM and AIM with permission of the participants
  • Collected 18 phone conversations with a phone recorder with permission of the speakers

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

subjects
Subjects
  • IM – Ratko (MSN) and Eugene (AIM)
    • Ages 18 – 56, male and female
  • Phone – Ken and his family
    • Ages 11 – 54, male and female
  • No conversations were between the three of us

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

data analysis
Data Analysis
  • IM
    • A Python program was written to parse the conversation logs
  • Phone
    • A tedious process of writing the time at each switch
    • Excel was used to process the phone data

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

results
Results
  • Balance
    • 62% to 38% IM
    • 60% to 40% Phone
  • Mean Number of Switches per Minute
    • 2.37 IM
    • 17.18 Phone

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

results balance
Results - Balance
  • P value for the conversation balance is .66 (bad) Meaning we cannot say much about it.

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

results switches
Results – Switches
  • P value for the number of switches is:
  • < .001 (good)

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

conclusion
Conclusion
  • Balance
    • On average the balance for phone and IM is similar
      • 60%-40% (phone) vs. 62%-38% (IM)
    • However our P-value of .66 says that our data is inconclusive

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

conclusion13
Conclusion
  • Switches Per Minute
    • As expected the number of switches per minute was greater in phone conversations than IM
      • Mean: 2.37 (IM) vs. 17.18 (phone)
    • The p-value < .01
      • We are pretty confident that there is a difference in switches per minute between phone and IM conversations

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

issues we encountered
Issues We Encountered
  • This is a qualitative study that from which we tried to get quantitative results
  • Time inconsistencies
    • Pauses
    • Interruptions
    • Typing speed
    • Talking at the same time
    • Utterances – “umms”, “yeah”, “uh huh”, etc.
  • All subjects are different from each other

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

issues we encountered15
Issues We Encountered
  • Not nearly enough data points to determine balance
  • What takes so long in IM can be done much quicker on the phone – some normalization needs to be applied

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov

questions

Questions?

The End

http://www.washingtonpost.com/wp-dyn/articles/A54261-2004Sep1.html

Ratko Jagodic, Ken Dallmeyer, Eugene Khokhlov