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"Access a concise PDF with Q&A to support your preparation for the GEOP-IV exam."<br><br><br><br><br><br><br><br>
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Question 1. (Single Select) To which layer's log database does Genesys Administrator connect in order to view event messages in its interface? Response: A: Configuration Layer B: Management Layer C: User Interaction Layer D: Media Layer Correct Answer: B Question 2. (Single Select) The term for everything you can see in Pulse is known as _____________. Response: A: Widget B: Template C: Dashboard D: Interface Correct Answer: C Question 3. (Single Select) https://www.directcertify.com/genesys/geop-iv Page 2 of 5
Which example defines routing? Response: A: Detect a loading balance and trigger an alarm B: Send an incoming phone call or email to an agent C: View and approve an agent's requested schedule D: Send an email when a server fails Correct Answer: B Question 4. (Single Select) In the Routing Solution, for the configuration of the Default Destination, which object will have precedence? Response: A: URS B: Tenant C: DN (Route Point) D: T-Server Correct Answer: C Question 5. (Single Select) https://www.directcertify.com/genesys/geop-iv Page 3 of 5
Which application collects and processes the requested statistics from Stat Server? Response: A: Pulse B: Pulse DB C: Pulse Collector Correct Answer: A https://www.directcertify.com/genesys/geop-iv Page 4 of 5
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