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"GCX-GCD Q&A in a Simple and Comprehensive PDF Format"

"Get a clear and concise PDF with Q&A to aid your GCX-GCD exam preparation."<br><br><br><br><br><br><br><br>

Michael458
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"GCX-GCD Q&A in a Simple and Comprehensive PDF Format"

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  1. Genesys GCX-GCD Exam Cloud CX Developer Certification Exam Latest Version: 6.0 DEMO Version Full Version Features: • 90 Days Free Updates • 30 Days Money Back Guarantee • Instant Download Once Purchased • 24 Hours Live Chat Support Full version is available at link below with affordable price. https://www.directcertify.com/genesys/gcx-gcd https://www.directcertify.com/genesys/gcx-gcd Page 1 of 5

  2. Question 1. (Single Select) What information is required to authenticate an API request in Genesys Cloud using OAuth? Response: A: Agent skill sets B: Client ID and Client Secret C: Interaction flow details D: Workforce schedules Correct Answer: B Question 2. (Multi Select) Which administrative settings can be managed in Genesys Cloud Platform? (Select three) Response: A: Adding users to the platform B: Managing agent skill assignments C: Creating new queues D: Configuring third-party email systems Correct Answer: A, B, C Question 3. (Multi Select) https://www.directcertify.com/genesys/gcx-gcd Page 2 of 5

  3. What can supervisors monitor using real-time dashboards in Genesys Cloud? (Select three) Response: A: Agent availability B: Ongoing interactions in queues C: Third-party integrations D: Queue performance metrics Correct Answer: A, B, D Question 4. (Single Select) Why is it important to monitor API utilization in Genesys Cloud? Response: A: To ensure compliance with usage limits and avoid overage charges B: To assign agents to specific queues C: To create outbound dialing rules D: To manage workforce schedules Correct Answer: A Question 5. (Single Select) https://www.directcertify.com/genesys/gcx-gcd Page 3 of 5

  4. Which licensing level in Genesys Cloud provides access to Workforce Management and Quality Management features? Response: A: Essential B: Advanced C: Premium D: Basic Correct Answer: C https://www.directcertify.com/genesys/gcx-gcd Page 4 of 5

  5. Full version is available at link below with affordable price. https://www.directcertify.com/genesys/gcx-gcd 40% Discount Coupon Code: NEWYEAR2025 https://www.directcertify.com/genesys/gcx-gcd Page 5 of 5

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