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World Class Security. Phoenix Group. An International Company with Global Solutions. Phoenix – A security success story. “The effectiveness of the security in Manzanillo by Phoenix has been 100%. MIT has the most professional and effective security of any port in Latin America”.

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Phoenix group
Phoenix Group

An International Company with

Global Solutions

Phoenix a security success story
Phoenix – A security success story

“The effectiveness of the security in Manzanillo by Phoenix has been 100%. MIT has the most professional and effective security of any port in Latin America”.

- Keynote speaker, US Customs Conference, Costa Rica, 10/97

Phoenix a security success story1
Phoenix – A security success story

“Phoenix’ highly professional security management, K-9, and intelligence operations have saved DHL a considerable amount of money in potential fines/penalties by government agencies and significantly strengthened security awareness throughout the DHL Aviation network.”

-Steve Getzler, DHL General Manager

Phoenix a security success story2
Phoenix – A security success story

“OSS Maritime Security Teams (Phoenix Group) deployed onboard NYK Line vessels for over 8 years have prevented all stowaway, piracy, and drug smuggling attempts.”

- Security Manager, NYK Line (MAREX)


APL - American President Lines

Barwil Agencies


Colon Container Terminal

CP Ships

Crowley Liner Services


Del Monte Fresh Produce

DHL Aero Expreso

Dole Fresh Fruit Intl.


Manzanillo International Terminal (MIT)

NYK Line

Panama Ports Company

P & O Nedlloyd

Petroterminales de Panama

Rand Corporation

Seaboard Marine

Standard Fruit Company

Stevedoring Services of America


US Government



  • Operations Support Services (OSS) was founded in Florida in 1988, providing risk analysis, security surveys, and training in Latin America.

  • OSS was established in Costa Rica in 1990 and designed and manned the terminal/vessel security program for Dole Fresh Fruit Intl. and pioneered the anti-piracy MST program (for Crowley Liner Services).

  • Grupo de Seguridad de las Américas (GSA) was founded in Panama in 1993 and initially provided vessel security and K-9 services. Same year K-9 Training Academy (PK9) established in Costa Rica.

  • GSA-USA was created in 1995. GSA designed, implemented, and managed the security program at Manzanillo International Terminal (MIT) in Panama.

  • DHL Aero Expreso, at the Tocumen Intl. Airport (Hub for Latin America), contracted Phoenix to develop security program. Serves as model security program for DHL Latin America.

  • Phoenix Group, created in 1998, assumes all GSA’s clients and functions. Serves as OSS and PK9 Headquarters.

Management team

Managing Directors

Michael McNicholas

Jerry Peterson

Dave Herring

Expert Advisors

Ed Piper

Raj Sengupta

John Moore


Levi Walton, Jr.

Carlos Álvarez

Juan Dames

Wilberth Gutiérrez

Dennis Vargas

José Manuel Solís

Alberto Lee Sánchez

Rodolfo Valverde

Management Team

Government relations
Government Relations

  • United States -

    • Close working relationship with Bureau of Customs & Border Protection (formerly US Customs) HQ & Field Offices.

    • Operational contacts with the Department of Homeland Security, US Coast Guard (USCG), Defense Intelligence Agency (DIA), Drug Enforcement Administration (DEA), and the Federal Bureau of Investigation (FBI).

  • Panama & Costa Rica –

    • Close working relationship with the Panama’s National Police, PTJ, and National Security Council (CNS & D).

    • Joint law enforcement operations with Costa Rica’s Ministry of Public Security, OIJ, & National Guard.

  • United States Embassies in Panama and Costa Rica -

    • Ongoing operational contacts with representatives of US Customs, DEA, and Coast Guard (USCG).

    • Only private organization to attend FBI Training.

  • International –

    • Direct contacts with Police, Military and Intelligence Organizations in diverse countries worldwide.

Association membership
Association Membership

  • Maritime Security Council

  • American Society for Industrial Security(ASIS)

  • National Cargo Security Council

Summary of services
Summary of Services

  • Security Consulting

  • Security Management

  • Security Surveys / Risk Analysis

  • Maritime Security Teams (MST)

  • Training (Maritime Security & Personal Protection)

  • Intelligence Operations / Investigations

  • Port Security Operations

  • Vessel Operations

  • K-9 Operations

  • Airport Operations

Security consulting
Security Consulting

  • Development, evaluation, and auditing of policies, plans, procedures, and operations for compliance with relevant international security regulations.

  • Design and implementation of security standard operating procedures compliance manuals.

  • Technical guidance on the implementation of USCG, IMO, and CBP regulations.

  • Preparation of Ship Security Assessments and Ship Security Plans.

Security management
Security Management

  • Full or part-time, trained, experienced Security Managers for transportation and industrial companies.

  • Direct, lead, and manage all security operations and security personnel.

  • Develop and implement all policies, procedures, and strategies regarding general security, access control, hazmat, lSPS Code, C-TPAT, SCIA / ACIA, and safety.

  • Direct and coordinate all operations related to narcotic smuggling, cargo theft, stowaways, personal security threats, and terrorist threats with US & local governments.

Security surveys risk analysis
Security Surveys / Risk Analysis

  • Worldwide coverage.

  • Vessels, ports, container terminals, facilities, airports, and the entire product (cargo) supply chain.

  • Focuses -- Terrorism, Narcotics Smuggling, Stowaways, Piracy, Theft, & Executive Protection.

  • Written reports with photos.

  • Document compliance with international regulations.

Maritime security teams
Maritime Security Teams

  • Team travels/lives onboard vessel.

  • Total vessel security & access control while in port and at sea.

  • Deter and prevent the boarding of terrorists, drug smugglers, stowaways, pirates, and thieves.

  • Eliminate the smuggling of weapons, drugs and stowaways in empty containers.

  • Pre and post-departure search of vessel.

  • Written reports in compliance with international regulations and local government requirements.

Training maritime security
Training – Maritime Security

  • Port and Vessel Security


  • Anti-Narcotics Operations

  • Mexico to Argentina and Caribbean Basin.

  • Security Officers, Crewmembers, Port & Shipping/Airline employees, Police, Customs Officials, and Military.

  • Internet training through Supply Chain Security, Inc. (affiliated company).

  • US DIA Sole Source Contractor.

Training personal security
Training – Personal Security

  • VIP Protective Detail Operations

    • Government Security Forces

    • Private executive protection teams

  • Personal Security

    • Business persons & government leaders and families

    • Topics -- Threat analysis, safe travel, security surveys, managing a Protective Detail, explosives recognition, surveillance, weapons marksmanship, driving skills, hostage survival, etc.

Intelligence operations investigations
Intelligence Operations / Investigations

  • Information collection & analytical support to Clients.

  • Focuses– Narcotics smuggling, arms trafficking, terrorism, hijacking, stowaways, executive personal security, & counter intelligence.

  • Tactical and strategic level studies.

  • Post-seizure investigations.

  • Worldwide coverage.

  • Proven, successful track record.

Port security operations
Port Security Operations

  • Terminal Access Control.

  • Gate, perimeter, tower, mobile & roving patrols.

  • Officers – screened and highly trained.

  • Meet ISPS Code requirements.

  • Uniformed and equipped.

  • Deployment of security launches.

  • Use of K-9 Teams (Patrol/Narcotics/Explosives).

  • Integration and management of high technology security systems.

Vessel operations
Vessel Operations

  • Focuses: Anti-narcotics smuggling, terrorism, stowaway prevention, piracy, cargo security, and total access control.

  • C-TPAT / IMO compliant.

  • 3 weeks intensive training.

  • Uniformed, fully equipped.

  • Gangway/deck coverage.

  • Waterside patrol.

  • Supervisor deployed.

K 9 program
K-9 Program

  • Panama & Costa Rica

  • Full Kennels and 2-acre Training Academy.

  • On-site Trainer certified in US.

  • Handlers/Canines certified by US Police K-9 Association.

  • Joint training & operations with National Police.

  • Deployed at Seaports, Container Terminals, & Airports.

  • Proven, successful track record.

Airport operations
Airport Operations

  • Focuses: Cargo and aircraft security, terrorism, narcotics smuggling, and facility access control.

  • Security Officers, K-9 Teams, and Management.

  • Aircraft & cargo inspections.

  • Documentation Analysis.

  • Security Program and SOP design and implementation.

  • Warehouse operations.

  • Bonded facility protection.

Phoenix panama
Phoenix Panama

Corporation: Phoenix Management Services Group, Inc.

Phoenix Vessel Services, Inc.

Main Office: Edificio Plaza Regency – 14th floor

Via España

Panama City, Republic of Panama

Telephone: 507-263-1617

Fax: 507-263-6044 Levi Walton Priscilla Ng Juan Dames

Managers: Operations Manager Levi Walton

Administrator Priscilla Ng

Comptroller Juan Dames

Phoenix costa rica
Phoenix Costa Rica

Corporation: Phoenix Management Services Group, Inc.

San Jose Office: Lomas De Ayarco Sur, Curridabat

Del Colegio Iribó, 250 metros Sur, 100 metros Este y

150 metros Sur. Casa # 5-Z

San Jose, Costa Rica

For mail: P.O.Box 2324-2050-San Pedro, Costa Rica

Telephone: (506) 272-5117 Pager/Beeper: (506) 225-4049

eFax: 1-928-396-0375 Carlos Alvarez

Affiliates: Operations Support Services, Inc.

Professional K-9 Services, S.A.

Phoenix usa
Phoenix USA

Corporation: Phoenix Management Services Group, Inc. – USA

Office: 4758 West Commercial Boulevard

Ft. Lauderdale, FL 33319

Telephone: (954) 497-4063

Fax: (954) 486-1032

E-Mail: Jerry Peterson David Herring Mike McNicholas

Affiliate: Supply Chain Security, Inc.

Admiral Management International, Inc.