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University of Massachusetts Lowell Continuing Studies and Corporate Education. Achieving Quality and Scale in Online Education through Transformative Assessment. Jacquie Moloney, Dean CSCE UMass Lowell Steven F. Tello Assoc. Director of Distance Learning CSCE UMass Lowell. Introduction:.

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achieving quality and scale in online education through transformative assessment

University of Massachusetts Lowell

Continuing Studies and Corporate Education

Achieving Quality and Scale in Online Education through Transformative Assessment

Jacquie Moloney, Dean CSCE

UMass Lowell

Steven F. Tello

Assoc. Director of Distance Learning CSCE

UMass Lowell

introduction
University of Massachusetts Lowell

Continuing Studies and Corporate Education

Introduction:
  • Purpose of the Case Study
  • Literature and Conceptual Framework
  • Evolution of Transformative Assessment at UML
  • Summary
purpose of the case study
University of Massachusetts Lowell

Continuing Studies and Corporate Education

Purpose of the Case Study
  • Illustrate the transformative assessment process for online education
  • Demonstrate how that process can help programs or institutions to achieve quality & scale
  • Identify opportunities for transforming mainstream education through assessment of online education
  • Outline future challenges & opportunities with transformative assessment and online education
literature conceptual framework
University of Massachusetts Lowell

Continuing Studies and Corporate Education

Literature & Conceptual Framework
  • AAHE Assessment Forum and Others
      • Reflects institutional mission
      • Assessment is planned and iterative
      • Engages multiple constituents
      • Applications of assessment lead to improved learning
      • Assessment leads to institutional transformation
  • North Central Assoc. of Schools and Colleges
  • Transformative Assessment Project
  • Sloan Pillars
slide5
University of Massachusetts Lowell

Continuing Studies and Corporate Education

background uml online program
University of Massachusetts Lowell

Continuing Studies and Corporate Education

BACKGROUND: UML ONLINE PROGRAM
  • Launched in 1996 as a pilot
  • Part of Plan to Expand Continuing Studies
  • Potential Innovation and Revenue
  • Largest Online in New England
    • 6,400 enrollments annually
  • Award winning programs
adminstrative stage assessment
University of Massachusetts Lowell

Continuing Studies and Corporate Education

ADMINSTRATIVE STAGE ASSESSMENT
  • Purpose: Establish Feasibility
  • Data Collection and Data Process
    • Rudimentary
  • Application of Findings
    • Access
      • Technology
      • Programs
    • Learning Effectiveness
      • NSD
      • Need for faculty involvement
    • Cost Effectiveness
slide8
University of Massachusetts Lowell

Continuing Studies and Corporate Education

progressive stage
University of Massachusetts Lowell

Continuing Studies and Corporate Education

PROGRESSIVE STAGE
  • Purpose: Quality and Scalability
  • Data Collection and Process
    • More inclusive ->New Questions
    • Automated
    • Feedback to Faculty & Program
  • Findings
    • Access
      • Degrees & Student Service
    • Learning Effectiveness
      • High Expectations & Interaction
    • Cost Effectiveness (ROI)
slide10
University of Massachusetts Lowell

Continuing Studies and Corporate Education

Student Learning and Satisfaction at Course and Program Level

transformative stage
University of Massachusetts Lowell

Continuing Studies and Corporate Education

TRANSFORMATIVE STAGE
  • Purpose: Institutional transformation

through continuous improvement

  • Collection and Process
    • Public, widespread involvement, more integrated
  • Findings
    • Access
      • Carryover to face to face
      • Graduate, Accelerated
    • Learning Effectiveness
      • Outcomes based programs
      • Syllabus Redesign
      • Online Teaching Institute
    • Cost Effectiveness
      • Convert large lectures
summary
University of Massachusetts Lowell

Continuing Studies and Corporate Education

SUMMARY
  • Online Education Meets Rigorous Assessment
  • Framework provides useful Rubric
  • Wealth of data, ideas and studies
  • Focusing on student learning at course, program and institutional level