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Value Added Services for Mobile Communications (applied to Welcome and Travel Management Applications) Henri TOBIET NMG Telecoms Tel. : +33 (0)3 89 33 54 71 Fax : +33 (0)3 89 33 49 39 E.mail : h.tobiet@nmg.fr Agenda About NMG Wireless technologies Value Added Services
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Value Added Services for Mobile Communications(applied to Welcome and Travel Management Applications) Henri TOBIET NMG Telecoms Tel. : +33 (0)3 89 33 54 71 Fax : +33 (0)3 89 33 49 39 E.mail : h.tobiet@nmg.fr
Agenda • About NMG • Wireless technologies • Value Added Services • Location Dependent Services • Welcome Applications • ISCOM: Travel Management 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Geographic Information Systems & Infrastructure Management Systems GIS, AM/FM, Schematics Value Added Services in Telecom Networks Messaging and VAS on mobiles Information, Resources & Staff Management Systems Workflow - WorkOrder - WorkForce About NMG • NMG Group: Headquarters in LYON, 300 employees, 150MF (1999) • DMS / La SETE / NMG Telecoms…. NMG 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Evolution of data services in mobile networks: wireline to wireless convergence • GSM evolutions: • GSM Phase 2+ (SMS/MO, SIM Application Toolkit, WAP/WML protocols, data/Fax services,…) • USSD: Unstructured Supplementary Services Data based on WAP (Wireless Application Protocol) (Unwired Planet), ASCII-like • HSCSD: High Speed Circuit Switched Data, circuit mode connection up to 57,6kb/s (needs 4 circuit links) • ==> GPRS: General Packet Radio Services (data) up to 170kb/s • ==> EDGE: Enhanced data rates for GSM evolution (up to 384kb/s) • 3G Systems: • IMT2000: International Mobile Telecommunication 2000, including: • UMTS: Universal Mobile Telecommunications System, up to 2mb/s. 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
VAS Domains of Applications: B-to-B & B-to-C applications Alert End-user corporate Network operator InfoGuide Management 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Positioning technologies for Location Dependent Services • Cell ID: the BTS cell area is used as the location of the caller: • via HLR/VLR scanning and interrogation (embedded in network elements) • VLR localisation via SS7 monitoring (NMG Probe) • Cell-ID acquisition via SS7 monitoring (NMG Probe) • Cell-ID detection directly on mobile handsets • WAG: Wireless Assisted GPS • TA: Time Advance • E-OTD: Enhanced Observed Time Difference: the signals from at least 3 BTS units are compared • TOA: Time of Arrival • AOA: Angle of Arrival 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Cell-ID Location Mappings Y • The Location Server: • Manages a location database (Cell / XY) • Manages a roamer database (Roamer ID/XY) • maps Cell-ID to X-Y coordinates • Delivers location information to end services X CELL-ID • The Positioning System detects: • the roamers identification (MSISDN) • the Cell-ID 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Proposed LDS Architecture Operators Cell X/Y database GIS Data-bases SS7 Network Operators Billing System Gateway ? Location Server Cell-ID Aquisition System (probe) LAN/IP Interface + protocols Operators VAS Data-bases GSM Network SMS generation WAP generation ASPs VAS Data-bases Users Handset 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
SS7 Probe Data Server SMS- Welcome-to-Network: customized services for foreign roamers • Non-intrusive detection of roamers entering a mobile operators domain: • Network-based VLR location identification • Additional services: geographical Cell-ID positioning, mail notification, traffic, billing,…. • Powerful marketing tool for the operators (statistics and profiles of foreign roamers) VAS Platform SMS data exchange SMSC GSM Network BSC HLR Ethernet MSC VLR SL/PCM SCCP Gateway HLR 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
SS7 Probe Data Server SMS- Bon-Voyage: customized services for roamers abroad • Follow-up of local roamers leaving the operators domain: • provision of specific information (roaming agreements),proposal for new services (outbound) • Additional services: mail notification, billing, fraud detection…. • Powerful marketing tool for the operators (statistics and profiles of travelling roamers) GSM Local Network VAS Platform SMSC VLR BSC Network n HLR VLR Ethernet MSC Network 2 SL/PCM SCCP Gateway VLR Network 1 SMS data exchange 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
The ISCOM Project • ISCOM is an European R&D project • 5th. PCRD (2000 – 2002) • IST - 11425 • www.iscom-ec.de • ISCOM’s objective will be to deploy intermodal travel services (for busses, railways, etc…) • in Baden-Wurttemberg and Stuttgart • In VIENNA (Austria) and ROMA (Italy) • In the REGIO of Alsace and Upper-Rhine 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
The ISCOM Partners • In Germany: • SSP Consult GmbH, Stuttgart: consulting for transport • Mentz Datenverarbeitung GmbH, Stuttgart: engineering • City of Stuttgart: AfU, Amt fur Umweltschutz • City of Stuttgart: Technisches Referat • NVBW, Nahverkehrsgesellschafft Baden-Wurttemberg • In Italy: • MAIOR srl, Lucca: engineering • ATAC: transport company in ROMA and LAZIO area • In Austria: • VOR = Verkehrsverbund OST-Region: transport company in VIENNA and Burgenland. • In Alsace: • NMG (engineering) and Telal SAEM (consulting) 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
TRACE TRAM Areas covered by ISCOM in Alsace: trans-regional interconnection 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Data source n Data source 1 Data source 2 (from time-table) (from GIS) (from other source…) MSDR : Data certification Data modelling right users controlling E.F.A Federative Database Electronic timetable computing Web SMS WAP RUBIS ISCOM: Data collection / Workflow 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
NMG/MSDR: Global architecture Management: Admin, Technical, Business, ... Prof. GIS Desktop GIS CAD Client Frontoffice Applis. Web Database modelling functions, users right et requests management inside. Middleware Server DBMS & Spatial Indexer Capacity to integrate all kinds of databases models and all data format. 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
ISCOM: Travel Service Access Modes • 1: wire-line web access to the travel service • The customer calls for the service • 2: wire-less access to the travel service • The customer calls for the service • 3: wire-less automatic access • The customer is called by the welcome application • Recognition, localisation and connexion to the travel service • Ex: airport welcome application 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Point of interest: origin of transport reporting Transport databases Internet Mobile Network GSM LAN access node Mobile Handset External Data Servers SMS Welcome Access Interfaces Management Station WAP-protocol Service Platform PDA ISCOM/WAP Experimentation 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Welcome to ISCOM-Alsace Mobility Centre Origin ? Destination ? ISCOM/WAP: planned scenario 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Conclusion: wireless-GIS-Workflow convergence of technologies GIS: Cartographic Information WORKFLOW: Database interconnection, Information handling • WAP proximity services • WAP secured e-commerce applications • - location-sensitive Billing • - Fraud Handling Roaming SIM-cards SMS IVR/VFX Location - Dependent Services Unified Messaging Services Prepaid Billing Services 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000
Thank you for your Attention NMG Telecoms Parc de la Mer Rouge 20E, rue Salomon Grumbach, BP 2087 68059 Mulhouse cedex Tel. : +33 (0)3 89 33 54 71 Fax : +33 (0)3 89 33 49 39 E.mail : h.tobiet@nmg.fr 6th. EC – GIS Workshop - LYON - June 28th. To 30th. 2000