Remote Monitoring Services

1. Empowering Your IT Ecosystem With Suma Soft's Remote Monitoring Services www.sumasoft.com Suma Soft – Proprietary and Confidential

2. Introduction Unleashing IT Excellence With Suma Soft's Remote Monitoring Services for Seamless Operations and Elevated Performance Discover how Suma Soft's proactive Remote Monitoring Services ensure optimal IT performance, prevent downtime, and elevate your organization's digital capabilities. Suma Soft offers comprehensive Remote Monitoring Services designed for today's dynamic IT environments. • Our approach enhances efficiency, reduces costs, and guarantees uninterrupted IT operations. • Elevate your IT infrastructure with Suma Soft! www.sumasoft.com Suma Soft – Proprietary and Confidential

3. Who We Are Suma Soft: Your Trusted Partner for Proactive Remote IT Monitoring Suma Soft, a leader in remote monitoring services, partners with organizations to monitor and manage IT systems remotely. Our expert team leverages customized solutions for servers, applications, endpoints, devices, and networks. We specialize in providing real-time, 24x7x365 monitoring for seamless IT operations. Our team of skilled engineers with extensive experience ensures that your ServiceNow Instance is managed efficiently without additional resources. www.sumasoft.com Suma Soft – Proprietary and Confidential

4. Problem / Opportuniy Organizations face the challenge of managing complex IT ecosystems efficiently. Traditional approaches increase downtime, impact productivity, and incur higher costs. www.sumasoft.com Suma Soft – Proprietary and Confidential

5. Suma Soft Value Proposition Suma Soft utilizes advanced technologies to deliver effective Remote Monitoring Services tailored to client needs. Clients benefit from reduced on-site visits, fixed monthly costs, and increased uptime. Our real-time monitoring prevents issues from escalating, ensuring continuous system stability. www.sumasoft.com Suma Soft – Proprietary and Confidential

6. The Solution We prioritize preventative maintenance through automated tasks, including OS updates, antivirus definitions, and disk cleaning. Our services contribute to prolonged IT asset lifespans and increased system efficiency. www.sumasoft.com Suma Soft – Proprietary and Confidential

7. Suma Soft's Technical Support Development Process Compile Data: Gather specific client hardware, software, and network information. Generate Reports: Create detailed activity reports through intuitive dashboards. Alerts and Tickets: Proactively create alerts and tickets when issues arise for swift resolution. Monitoring Health: Monitor device and network health for optimal performance. www.sumasoft.com Suma Soft – Proprietary and Confidential

8. Suma Soft's Technical Support Development Process Multi-Client Tracking: Simultaneously track multiple clients and endpoints. Maintenance Automation: Automate recurring maintenance procedures for seamless IT operations. Software Updates: Remotely install new or updated software, including patches and OS updates. Device Configuration: Automatically install the Remote Monitoring Services agent on new devices and configure them remotely. www.sumasoft.com Suma Soft – Proprietary and Confidential

9. Reach US For India +91-20-40130400 For USA +1-281-764-1825 +1-281-408-4861 Explore Suma Soft's Remote Monitoring Services to Elevate your IT Infrastructure. Follow Us On United States 300 Delaware Ave. Suite 210 #324 Wilmington DE 19801 India HQ 2nd Floor, Westend Icon, Westend Mall Complex, Aundh, Pune - 411007, Maharashtra, India www.sumasoft.com Suma Soft – Proprietary and Confidential