Mattresses in Black

1. Mattresses in Black Leading Mattresses Supplier in Australia CONTACT info@mattressesinblack.com.au , sales@mattressesinblack.com.au PH: 0481 138 513

2. ABOUT US We love mattresses, they’re in our blood, after working in the Mattress retail industry for more years than we care to divulge, we knew there was a better way, disillusioned by the clever marketing tactics used by major Mattress Manufacturers and Retail groups to convince consumers of over inflated mattress values , we were positive we could offer you more, so after more than a year of planning and product development we established Mattresses in Black. We know that not just a GOOD mattress, but a GREAT mattress SHOULD, and CAN be affordable. Our intention is to make mattress buying easy and transparent, without all that BS. Our years of face to face mattress retailing on the sales floor through to management and purchasing and the backing of a quality export mattresses manufacturer established in 2004 has given us a wealth of experience and knowledge to bring it altogether. And while mattresses selling online is not new, the emergence of this facet of the industry is still in its infancy. Some progressive online companies have very successfully built a model for selling quality mattresses based on a one feel suits all scenario. MIB has addressed the Elephant in the room, our philosophy is that while we believe our shades of BLACK mattress will rival the very best of the best one mattress suits all model, we recognise consumers individuality and their need or desire for a quality mattress for a spare bed, perhaps a different comfort level, height or price category. For more details, visit: https://www.mattressesinblack.com.au/about-us/

3. SHOP BLACK MATTRESSES For more details, visit: https://www.mattressesinblack.com.au/product-category/shop-black-mattresses/

4. BEDS, HEADS & BOTTOMS For more details, visit: https://www.mattressesinblack.com.au/product-category/beds-heads-bottoms/

5. PROTECTOR & PILLOW For more details, visit: https://www.mattressesinblack.com.au/product-category/protector-pillow/

6. 100 NIGHT MONEY BLACK GUARANTEE We hope you’ll love your new mattress, but if you are not completely satisfied with your purchase, regardless of the reason Mattresses in Black offers a no hassle 100 – night money BLACK comfort guarantee. Email us on info@mattressesinblack.com.au to arrange the return of your product. Once we have verified the return of your product or one of our charity partners has picked it up, a full refund will be processed within 1 business day. Your feedback is important, please briefly explain why you are not completely satisfied with your goods, we use this information to improve our products, it will not impede the return and refund of your product in anyway. Sydney metro pickups will be arranged within 5 working days. Returns from areas out of the Sydney Metro area may take up to 2 weeks. Customers outside of all capital cities’s CBD areas will be responsible for transportation of the goods to our nominated carrier or depot, once we receive verification of your mattress arriving at the depot, we will arrange the full refund of your mattress purchase price.

7. TERMS AND CONDITIONS OF THE 100 NIGHT MONEY BLACK GUARANTEE Mattresses in Black offers the return of a product with a full refund for Mattresses and Pillows once only per purchase. Clearance products are ineligible for the 100 night money BLACK guarantee.  For the return of faulty goods refer to our warranty conditions. As it takes a little time to get used to a new mattresses, we do not accept returns before 14 days of use, it’s not uncommon to be uncomfortable for the first 2 weeks, but persevere, sleeping on a mattress for one night is not long enough to make judgement, you will generally settle into the new mattress within 14 days. Mattresses must be used with a mattress protector. Stained, smelly or unsanitary mattresses or pillows will be ineligible for refund. Most returned products are donated to various charity’s or on sold to some organisations, so it’s important they are returned in a sanitary state. Returned products are never resold, refurbished or reused through Mattresses in Black. All returned goods must be re – packed securely in plastic for transporting (for hygiene reasons carries will not transport used mattresses or pillows out of sealed packaging) – we suggest you keep the packaging or original mattress bag, (fold the bag in quarters and pop it under your mattress or somewhere safe) The Mattresses in Black 100 night money BLACK Guarantee will not be extended to goods that have been damaged by abuse, mis – use, neglect, negligence, accident, transport, burning, stains, cuts or water damage. The Mattresses in Black 100 night money BLACK Guarantee is available to the original purchaser only. For more details, visit: https://www.mattressesinblack.com.au/m-i-black-100-night-money-black-guarantee/

8. CONTACT US Mattresses in Black Website: https://www.mattressesinblack.com.au/ Email: info@mattressesinblack.com.ausales@mattressesinblack.com.au Phone: 0481 138 513