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When choosing an MSP, considering these 5 factors will help ensure a good fit for your business. \nRead More: http://www.xperteks.com/

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Presentation Transcript
1 asking right questions and performing assessment

1: Asking right questions and performing assessment

A trusted MSP will help you create a technology roadmap that will help you focus on your success through the technology upsides and changes. They will want to know if you need certain characteristics and specifications such as office 365, Dropbox or industry-specific software packages to handle your workload.


2 choose a partner who knows every aspect of your

2: Choose a partner who knows every aspect of your business

Every company is unique, and so are their business challenges. The right MSP will give recommendations and suggest improvements beyond just your hardware. Before committing based on the MSP vendor’s claims, do a check on current and past customers and what they have to say about the organization. Service providers need to have the best understanding of the SMB’s objectives based on which to offer a service plan for their clients.


3 addressing the pain points

3: Addressing the pain points

Discuss the particular critical problems, security vulnerabilities, and areas where outages have occurred in the past. They should be able to assist with asset tracking and compliance reporting worth their weight in server parts. Get the service provider to plan a detailed solution specific to these critical issues.


4 know the vendor s range of offerings

4: Know the vendor's range of offerings

Choose managed service provider that offers remote as well as onsite support. Regular preventive maintenance of servers and workstations by the MSPs will ensure equipment are running properly. Go for a comprehensive service; wherein SMBs can fulfill all their needs from a single provider and does not have to go through multiple and potentially conflicting vendors.


5 insist on result and reviews

5: Insist on result and reviews

Ask the provider to give formal reviews and show data regularly to understand the effectiveness of their engagement. Most leading MSPs provide Virtual CIO comprising quarterly performances, corporate strategy, budget planning and business impact analysis. Detailed asset tracking is another service that you should ask for before selecting the right MSP. Also, there should be frequent meetings with the account managers.


thank you

Thank You

Presentation Reference: Xperteks– Managed Service Provider


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