Erply BigCommerce Integration by SKUPlugs

1. Erply BigCommerce Integration by SKUPlugs In today's fast-moving retail landscape, syncing your in-store point-of-sale and inventory systems with your online storefront isn't optional-it's essential. SKUPlugs' Erply - BigCommerce integration bridges that gap, giving merchants the real-time inventory accuracy, order reliability, and unified operations they need to scale efficiently. This article explains what the integration does, how it works, and why retailers-from single-location boutiques to growing multi-channel merchants-will benefit. What the integration does (elevator pitch) SKUPlugs integrates Erply, a cloud-based POS and inventory management platform, with BigCommerce, one of the most robust eCommerce platforms, to establish a two-way flow of critical data: inventory levels, product information and SKUs, orders, customers, and pricing. The result: fewer manual updates, more accurate stock counts across channels, automated order fulfillment workflows, and better customer experiences. Key features at a glance •Real-time inventory sync: Keep stock levels consistent between physical stores and your BigCommerce catalog to avoid oversells and stockouts.

2. •Product/SKU mapping & sync: Push SKUs, descriptions, images, prices, and attributes from Erply to BigCommerce, and/or sync back changes made at the storefront. •Order forwarding: BigCommerce places orders in Erply for consistent fulfillment, invoicing, and processing at the POS. •Multi-location support: Allocate stock per store/warehouse and show the correct availability on product pages. •Synchronization of pricing and tax rules: Ensure that promotions, price updates, and tax settings are reflected across systems. •Returns & Adjustments: Streamlined handling of returns, along with inventory adjustments to preserve data integrity. •Logs and Error Reporting: Clear activity logs and alerts to enable admins to resolve mapping issues as fast as possible. How it works (simple flow) 1.Initial sync: SKUPlugs maps your Erply product catalog to the BigCommerce catalog, matching SKUs and attributes. 2.Continuous updates: when sales come in, online or in-store, the inventory levels update in both systems; product changes (images, descriptions, price) propagate based on configuration. 3.Order handling: BigCommerce orders will be forwarded to Erply, where the store staff can pick, pack, invoice or process them via POS.

3. 4.Reconciliation & reporting — Centralized data offers much better sales and inventory reporting for purchasing and forecasting. Why choose SKUPlugs’ connector? Many integrations are "good enough": SKUPlugs build the connector with merchants in mind. The integration is configurable, not one-size-fits-all; complex workflows such as bundles, kits, and matrix products; and focus on reliability/transparency with robust logging, mapping tools, and support. SKUPlugs understands retail nuances such as multiple tax jurisdictions, split shipments, store pickups, and B2B pricing and designs flows to minimize manual intervention. Who benefits most? •Adding eCommerce to brick-and-mortar retailers: avoid the nightmare of overselling your last few items. •Multichannel sellers - Keep one inventory truth across marketplaces, stores, and your BigCommerce site. •Wholesale + retail hybrid merchants: Keep separate pricing, quantities, and order flows for B2B accounts while serving retail customers online. •Growing brands: Free teams from repeat tasks so that they focus on marketing, merchandising, and customer experience. Overview of setup - what merchants can expect 1.Preliminary audit — Map your Erply product data model to BigCommerce (SKUs, attributes, variants).

4. 2.Configuration: Choose a sync direction for each data type, set location preferences, and configure tax/pricing rules (one-way or two-way). 3.Test sync: Run a sandbox sync to validate product mapping, inventory movements, and order transfer. 4.Go-live: Start full sync, then monitor the logs during the first sales cycle to capture edge cases (bundles, custom SKUs). 5.Ongoing support: SKUPlugs provides monitoring and troubleshooting, plus recommended best practices to keep data healthy. Best practices to get the most value •Use SKUs consistently: Matching by SKU is way more reliable compared to matching by names; make sure SKUs are unique and follow some predictable pattern. •Standardize attributes and variants: Clean product data, such as size, color, and material, reduces errors in mapping and provides an enhanced customer experience. •Limit inventory locations initially: Start with primary warehouses or flagship stores, then add other locations after validating the processes. •Test promotions and price updates: Verify how sales and markdowns flow across systems before running large campaigns. •Monitor sync logs: Early detection of mismatches prevents customer-facing inventory errors.

5. Common use cases (real-world scenarios) •In-store pickup/click-and-collect — Customer places an order online and picks up from a store. The order will be visible in Erply and can be fulfilled and paid for immediately. •Single inventory pool for pop-ups: Use Erply to manage an inventory spanned across the pop-up events and reflect real-time availability on the BigCommerce storefront. •Dropship vendor-supplied: Integrate the vendor-managed inventory in Erply and expose the availability through BigCommerce, while centralizing order allocation. •Omnichannel promotions: run store promotions and ensure affected SKUs are correctly discounted online. Troubleshooting & support •Common issues: SKU mismatches, variant misalignment, tax code differences, and API rate limits. SKUPlugs' connector provides detailed logs and tools to surface problematic records. •Resolution Tips: Map SKUs; standardize attribute names; revise tax mapping; and verify webhook connection. For the most part, complex scenarios-composite products and third-party fulfillment-SKUPlugs' support team will be able to provide recommendations for configuration. •Maintenance: Regular data hygiene removes duplicate SKUs, fixes missing attributes, and reduces friction. Schedule periodic audits and test the syncs after major product catalog changes.

6. Security & data reliability SKUPlugs follows standard security practices when connecting Erply and BigCommerce APIs: secure API keys, TLS encryption, and role-based access control recommendations. The integration minimizes manual data exports/imports, which reduces human error and increases compliance for reporting. Measurable benefits (what merchants typically see) •Fewer oversells: Real-time inventory reduces customer service headaches and costly cancellations. •Reduced manual work: It cuts down time spent on product and inventory updates, freeing this time for growing the business. •Improved customer satisfaction: Accurate stock information, speedy fulfilment, and reliable pickup options increase repeat purchases. •Better purchasing decisions - Unified sales and inventory reporting enhance replenishment and reduce holding costs. Final Thoughts Connecting Erply to BigCommerce using SKUPlugs isn't just a technical upgrade; it's a strategic investment. It transforms disparate systems into a coordinated retail engine that improves customer experience, reduces errors, and frees teams to focus on higher-value tasks. Whether you're launching your first online store or scaling omnichannel operations, the Erply-BigCommerce integration by SKUPlugs ensures the flexibility and reliability merchants need to grow.

7. Ready to get started? Whether your catalog is simple or complex, SKUPlugs provides configurable plans and implementation support to make the leap to synchronized omnichannel retail fast, straightforward, and low-risk.