Chevrolet.com Track Your Order. September 13, 2010. Chevrolet Track Your Order Overview. Live on Chevrolet.com September 15 th at 12am. Provides a 5 step status on where a customer’s order is at in the production process. Overview descriptions summarize what is taking place at each step.
September 13, 2010
To access an order status customers will need two pieces of information:
The order number for the vehicle purchased
The state that the vehicle was purchased in
This is required as a second level of security
If the customer does not have these pieces of information, or if one of these does not match the order, they will receive an error message requesting that they double check the information entered / contact their selling dealer.
Working with order fulfillment, event codes were grouped into 5 main ‘groups’ depending on the type of function that was occurring and what was most relevant to the customer.
Launching Q1 2011
Addition of social sharing capability for the vehicle image(s) and status of the vehicle ordered.
Links to the selling dealer’s (where the order was placed) Accessories page and Service and Maintenance page will be added within the Your Chevrolet Dealer area.
Clickable interior views with most options and accessories renderable will be included within the vehicle image section at the top of the page.
Tool will be live on site starting at 12am on 9/15