E-learning marketplace development: case study

1. JellyFish.tech E-Learning Marketplace must-have features to connect experts & learners

2. JellyFish.tech Online education becomes the new normal for thousand of teachers & learners across the globe. We had to get used to the lack of in-person communication, opting for the most efficient ways to deliver learning. The format of an online consultation between an expert and a learner becomes popular because of its convenience for both parties, speed of implementation, and flexibility.

3. JellyFish.tech The team of Jellyfish.tech has been working on creation of the e-learning marketplace where learners could get an expert consultation online. The platform allows a user to become an expert in some area by uploading certificates, adding articles, filling a profile with all necessary information. The main goal is to enable experts to earn money by chatting with people and helping them solve their problems using expert advice.

4. JellyFish.tech Verification system for expert status approval Getting an expert status is impossible without uploading the education certificates and going through the verification to prove the credibility. The support team does a manual verification of every user claiming to be an expert, reviews the certificate(s) and work experience to confirm their status. Thus, learners can be sure to communicate only with experts. Internal messaging with a built-in billing for easy & quick communication with an expert A learner makes a deposit getting the credits ($1 equals one credit) to spend on expert consultations via chat or video calls. This system is built with the WebSockets technology allowing a user to know fairly quickly a new chat message/ chat request/ video call confirmation, etc. has been received.

5. JellyFish.tech Video calls for more detailed consultations Chat with an expert supports the function of video calls with the possibility to share the screen as well, in case a learner needs an in-depth consultation. For expert and learner convenience, we’ve added the video to text converter feature: your speech during a video conversation could be automatically converted into a text.

6. JellyFish.tech Chatbot to onboard and guide users through the application When it comes to users’ onboarding, a chatbot could partially replace a human-being introducing the system and the way to interact with it to a newbie. Together with popups & tooltips, chatbot allows saving your employees’ time, reducing the routine workflow onboarding a new team member requires, and helps focus on the more important stuff. Knowledge base giving the information on how does the platform work to the users Inspired by Wikipedia, the structure of the knowledge base is similar to the wiki functionality. Users may learn to navigate through the platform, find the answers to the frequently asked questions, check out the terms and conditions.

7. JellyFish.tech Integrations for introducing the platform into the learner & expert working system Today’s applications do not exist in isolation. To ensure the best user experience, we should provide integrations with the services our customers use daily. After a little discussion, we’ve decided to add the integrations with: Online calendars (Google, Calendly) to have the opportunity for scheduling the calls, chats, and set up the reminders, and choose the tasks due date, etc. Cloud storage (Google, Dropbox). Social networks (LinkedIn, Facebook) to enable social sharing functions and complete the users’ profiles. ● ● ● Taskboard to set, track, & manage current and future tasks Simple task tracker functionality is of use for both experts and learners. The board to add the current tasks, change their statuses (to do, in progress, done), set up due dates and reminders.

8. JellyFish.tech Real-time statistics dashboard for tracking experts & learners engagement and success The Jellyfish.tech team built a live dashboard to show the user statistics via charts and diagrams. The dashboard is used for tracking the expert activity, rating, learner’s success rate, the most popular subjects, etc. It’s also used by the platform support team The statistics dashboard was made with the usage of d3.js and data visualization libraries in connection with Angular.

9. JellyFish.tech Mobile app for easy and quick access to the platform on the go We built a cross-platform mobile app using React Native for the frontend, and a combination of Python/ Django, DRF, PostgreSQL/MySQL for the backend. We also created the main REST API used by both web and mobile apps. These technologies allowed us to release the first app MVP in 5 weeks, keeping on improving the product.

10. JellyFish.tech Content management to upload & create the content easily For experts: the possibility to create, manage, and share all types of tests, add the articles, or upload any other extra materials: scientific works, manuals, source materials. For learners: receive and open the files from experts, do tests online without leaving the platform. Gamification encouraging users to teach & learn Gamification elements help both learners and experts stay motivated and increase their loyalty towards the platform. It wasn’t our main purpose to gamify the platform but small details from the game mechanics release users’ stress and make them laugh: Funny badges and levels for experts and learners; Incentives for a good job appearing on the profile; Personalization so that each user could express themselves. ● ● ●

11. JellyFish.tech Benefits of our solution Jellyfish.tech started building the online education marketplace a few years ago, but the platform’s functionality became even more popular for the e-learning industry (and not only for it) during the pandemic. The modular architecture allows us to add new functionality per customer request effortlessly, following the recent ed-tech trends, the best UX practices, & constantly working on the platform improvement. This project proves the education can and should be simple, the e-learning application could be user-friendly, and learners could communicate with experts without pain.

12. JellyFish.tech Have an idea? Let's discuss! Reach out to get a free consultation with one of our managers Kseniia Goldovska CEO & Product Discovery Specialist Roman Latyshenko CTO, Software Engineer, Full-Stack Dev Nata Akulova Sales & Business Development manager@jellyfish.tech Follow us: +38 099 718 9002