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Tips to Boost your ORM with Social Media Listening

ORM helps promote a brandu2019s positive image on the internet, and user reviews are an integral part of this process. Reports confirm that almost 92% of customers refrain from using a business with negative online reviews.

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Tips to Boost your ORM with Social Media Listening

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  1. Tips to Boost your ORM with Social Media Listening

  2. Overview What is Online Reputation Management? ORM helps promote a brand’s positive image on the internet, and user reviews are an integral part of this process. Reports confirm that almost 92% of customers refrain from using a business with negative online reviews. Online reputation management refers to actively monitoring a brand or individual’s online reputation and creating an authentic and positive profile. Reputation management utilizes various tools to prevent any damage or solve issues concerning a business or individual’s online image. ORM aims to promote credibility by addressing or responding to false or negative claims and promoting positive image across the web.

  3. Why is ORM Essential for Businesses? So far, we’ve discussed what reputation management means; but how does it benefit businesses? Let’s take a look. Helps in Impacting Purchase Decisions Builds a Trustworthy Image Boosts Brand Visibility Helps Generate Business Insights

  4. How Social Media Listening Can Help in Boosting ORM? Monitor Your Brand’s Mentions Keep Track of Your Competition Avoid Ignoring Negative Comments Leverage the Power of Influencers Find New Customers

  5. Conclusion: Social media listening means understanding that the people who seek you out are actually just as valuable as the ones who are choosing your competitors. When you tap into the reasons why people are drawn toward another brand, you’re able to tweak your own strategy and products to meet their needs. When you actively listen to consumers, investigate your competitors and engage with top influencers in your industry, you can boost brand experience, improve products and services and enhance your content strategy for free, keeping your eyes open, fingers tapping, and conversation flowing.

  6. Thank you! Understand your data, customers, & employees with 12X the speed and accuracy. Visit: www.repustate.com to learn more

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