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Promotor Model (Tools For Conducting Outreach). Connecting Families To GANAS Services & Other Recourses In The Glen View Area. Area of Service. A collaboration of five partners focusing on the needs of the Glen View neighborhood. GUSD Early childhood readiness services

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Promotor model tools for conducting outreach l.jpg

Promotor Model(Tools For Conducting Outreach)

Connecting Families To GANAS Services & Other Recourses In The Glen View Area




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  • GUSD the Glen View neighborhood.

  • Early childhood readiness services

  • School connections to support children to enter school ready to succeed.

  • GO KIDS, INC.

  • Project Lead

  • Community outreach, referrals, and information

  • Family Education-selecting quality care and environments

  • Improving child care within the Glen View Neighborhood

  • Supporting exempt and licensed family child care professionals

  • Recruiting young children 0-5 for quality subsidized child care options

  • REBEKAH CHILDREN’S SERVICES

  • Evening Family Workshops in both Spanish and English to assist parents in raising healthy children

  • Day care for children infant to three

  • Learning program for children 4 to 8

  • Arts and crafts classes for children 7 and older

  • MACSA

  • Community outreach, referrals, and information

  • School readiness for children 0-5

  • AdultDevelopment and Leadership

  • In home ESL and job readiness skills

  • Coordination of Neighborhood Pride Event

  • SCHOOL LINKED SERVICES

  • Community outreach, referrals, and information

  • In-home parent education and support

  • “Love & Logic” parenting classes

  • Assessment and referral of children 0-5 for developmental delays


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Purpose of Training the Glen View neighborhood.

  • To share community outreach & community building strategies that will help to connect families in the Glen View Area

  • To highlight informational/educational opportunities through “large” community events that can be used or are been use by GANAS partners

  • Usage of the Promotor Model when doing outreach


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What is the Promotor Model the Glen View neighborhood.

  • Model to conduct outreach

  • Learning how to connect families to social, health, community, and human services

  • Community events to reach all community members (health, community, resource fairs, etc.)

  • House Meetings/Visits

  • Community Building

  • Popular Education Philosophy

  • Community Organizing (Grass Roots Method)


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Who is a Promotor? the Glen View neighborhood.

Community Health/Social Worker

Community/School Liaison

Outreach Worker

Case Managers

Residents

Participants at community churches

Volunteers

Employees from local agencies (profit & non-profit)

School/District Employees

What are the functions of a Promotor?

Community worker who does community understanding in health, social, and human issues, and connects the community

Bilingual/Monolingual in English/Spanish (Model has been use by other communities who speak different languages)

Any one who does community work either by been a volunteer or a pay employee

The “Promotor”


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Types of Outreach the Glen View neighborhood.

  • Door to door

  • Outreach Partners & Stakeholders in the area of service

  • House Meetings

  • House Visits

  • Community Events


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Door to door the Glen View neighborhood.

House to house

(knocking on every single door in a particular street. Talking to every single person found at home)

Selecting

(door to door to, but talking only to families who have their door open, they are outside of their homes, families passing through the street while doing the outreach)

Mapping

(dropping flyer/brochure door to door, not knocking door to door)

Time Investing Doing Outreach

The Formulas to calculate time invest in outreach

Finding Every One

(i.e. average per door 15-20 minutes * by the amount of house visits = total amount invested in outreach)

Finding Only Some

(i.e. average per door 5-10 minutes * by the amount of house visits = total amount invested in outreach)

No Answer

(i.e. average per door 3-5 minutes * by the amount of house visits = total amount invested in outreach)

Door to dooroutreach


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Outreach Partners & Stakeholders the Glen View neighborhood.

  • GANAS Partner Agencies

  • Local Government/Non-Profit/Profit Agencies

  • Schools

  • Business

  • Churches

  • Residents

  • Clinics

  • Community Meetings

  • Community Events

  • Community Presentations


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To have a productive outreach we need to have the following additional skills

Understand the dynamics of the neighborhoods or the community that we are serving

Knowledge of local resources & services

Knowledge on a specific topic area according to program (i.e. child development, gangs, diabetes)

Training/updates in different skills that will reinforce/develop our talents & capacities

Understand the importance of follow up and documentation

Bilingual/bicultural – proficient in “social service language” (monolingual, bilingual, or multilingual community)

Important Data For Our Outreach

Boundaries: streets, size area i.e. 1 sq. mile

Population:amount of people, and house holds, average of people per family-5 per family

Ethnicity of Neighborhood:% of Hispanic, Asian/Pacific Islander, Caucasian, African American, Other, etc.

Age groups:0-5, 6-18, under 40, 65 or over, etc.

Income:under or above proverty level

The Need:Survey complete show that families needs services in a particular area

Productive Outreach


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The goals for conducting outreach are around the services and the future projections of the agency that we represent

Goals at GANAS:

Service the families who have children 0-5 and their siblings

Get children ready for school

Increase Economic Opportunities

Strong supportive homes

Children develop-mentally on track

Access to high quality child care & early education

Community outreach, referrals, and information

Recruiting young children 0-5 for quality subsidized child care options

Adult Development and Leadership

Assessment and referral of children 0-5 for developmental delays

In-home parent education and support

Areas of Service for Outreach GANAS are in the areas of:

Early childhood readiness services & Learning program for children 4 to 8

School connections to support children to enter school ready to succeed

Family Education-selecting quality care and environments

Supporting exempt and licensed family child care professionals

Evening Family Workshops in both Spanish and English to assist parents in raising healthy children

Day care for children infant to three

Arts and crafts classes for children 7 and older

School readiness for children 0-5

In home ESL and job readiness skills

“Love & Logic” parenting classes

The Goal For Conducting Outreach


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Community Events and the future projections of the agency that we represent

  • Structure Classes

    (promotor is facilitator & teacher)

  • Support Groups

    (promotor is facilitator & teacher)

  • Health/Resource Fairs

    (registration, agency station ballot, raffle/evaluation ticket)

  • Community Events/Presentations (registration, agency station ballot, raffle/evaluation ticket)

  • Block Parties, Kermes, Posadas, etc.

    (raffle method for this events)


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House Meetings and the future projections of the agency that we represent

Community meeting held at residents homes, schools, community centers/agencies

Purpose to build unity among neighbors, families and provide education & services

Home Visits

Collect intake/census information

House Meetings & House Visits


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“Conocimiento” Method to link families together by their similarities

Raffle/Evaluation can be an important tool for community building by getting the basic information and interaction that families have with other community member during the raffle

Special Events are another powerful tool (i.e. 5 de Mayo, Pride Day, Posada, Fire safety, etc.)

Agency Station Ballot at a event

Neighborhood Beautification

(planting trees, p/u garbage on streets, etc.)

Community building through house meeting, community events, residents, working with local churches

Create Block networks

(i.e. block captain program, leadership academy, parent resources, school readiness initiative)

Involving City Authorities to work with the community

(NAC & SNI)

Listening all local community agencies in the area of service , and connecting local school with residents and agencies

Community Building/Connecting


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Promote social stability, empower community to be part of the process of change

Organize community members to be the agents of change

Structure more effective social changes in the community in a democratic way

So what is popular education?

To make people the answer instead of giving them the answer (don’t give them the fish, show them how to finish to self-sufficient)

Neighborhood meetings (discuss issues/concerns)

Empower residents to take action (community action team, neighborhood watch, block captain network, etc.)

Grass Roots/Popular Education Method (method use in Latin America)

Community Organizing by Using Popular Education


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Activities/Methods: the process of change

Referrals

Care/Case Management

Community Organizing

Community Building/Connecting

House meetings visits

Community Events

Tools:

Phone Banking/Data Base

Flyers, brochures, informational literature

Intakes, outreach logs, house visit log, activity reports, etc.

Working closely with partner agencies, community members, and stakeholders in the community

Types of Promotor Activities, Tools, Methods


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Referrals: the process of change

Increase access & awareness to health & social services in the community

Partner agencies

Partner Churches

Partner Government Agencies (City & County Level)

Schools in the neighborhood

Clinics

Community Centers

Care/Case Management:

Assessment is conduct to evaluate the need of the family

Connects individual families in need with services

Follow up is conducted to ensure if family went completely trough services

Revaluation of the case

(if did not qualify, was not interest, or did complete with services)

Activities & Methods


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Phone Banking/Data Base the process of change

Use all storage information from intakes, referrals, delivery of service, etc.

Follow up by phone to schedule future house visits or to see if any further assistance/services are need it.

Flyers, Brochures, Informational Literature

Provide general outreach with flyers, brochures, and other information that can be useful for families in the community

To increase the awareness of all the services & programs that families can benefit from it

Increase awareness in different topics (i.e. health education, community organizing, literacy in English, etc.)

Promotor’s Tools


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Intakes, Outreach/House Visit Logs, Activity Repots, etc. the process of change

  • Intakes, outreach/house visits logs, and activity reports are all important tools to evaluate the necessity of the families and to ensure that service has been deliver

  • These tools also help us to ensure follow up incase that services have not been deliver yet

  • If no initial contact has been made it help us to log it and then revisit home

  • If families are not interest we can come back to revaluate the family to see if now there is a need in the family

  • If family have already receive services we can come back to revaluate the situation if any further assistance or services are need it.


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The Need the process of change

The city of Gilroy has:

  • The highest average household size (3.69) in Santa Clara County;

  • The second lowest median household income ($52,747) in Santa Clara County;

  • The highest ratio of homeless residents in Santa Clara County – the fastest growing segment of which is children under five years old;

  • Only one licensed childcare provider in the Glen View neighborhood;

  • The area has been designated a Child Poverty Zone by the Santa Clara County Public Health Department.

  • An estimated 35% of Gilroy’s population was born outside the U.S. and Spanish is the primary language spoken by most children entering Kindergarten.


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The Message When Doing Outreach the process of change

  • The message that all outreach workers are communicating and introducing them selves has to be the same

  • The style and terminology use can be different with out loosing the right meaning of the message that we want to communicate.

  • When talking in another language (different from English) we have be sure we are using the right words that can be translate with out loosing the meaning of the message that we want to project among families in our area of services

  • We want to avoid sending the wrong message or setting up our selves to be misinterpret (In any language)


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Pride Event the process of change

Posada

Community Events


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Family Workshop the process of changeat Glen View

Dina Dinosaur School Readiness Program

Community Services


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Lessons To Learn the process of change

  • Great work

  • Good work

  • Hard work

  • Empower the community: “Si puede” “Si se pudo”

  • Lessons to learn: with the right tools and educating, the community can organize it self

  • Recommendations


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Safe Guidelines When Doing Outreach the process of change

  • House visits 1 or 2 persons

  • Door to door outreach always 2 people need to partner

  • Be aware of the environment (look out for dogs, gangs, and other unsafe activities, etc.)

  • Cell phones and pepper spray are good safety tools when doing outreach

  • Report any incidents


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Questions the process of change