Digital Transformation and its Impact on Workplace Learning

1. Digital Transformation and its Impact on Workplace Learning COVID-19 — and within more than a year after the pandemic hit, we have witnessed a huge transformation in the manner organisations in all sectors and regions do business. As per a McKinsey Global Survey of executives: “Companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. And the share of digital or digitally enabled products in their portfolios has accelerated by a shocking seven years.” So how can companies stay ahead of their competitors in this new business and economic environment? Well, the answer lies in how well you incorporate new strategies and practices. And what is one of the most important elements of your organisational strategy? Technology! Most of the companies which have responded successfully to the crisis are those that have introduced technology capabilities. This includes filling gaps in technology talent and the usage of advanced

2. technologies — coupled with increased speed in experimenting and innovating. In fact, digital transformation has assumed a position of high importance in this critical situation. Almost the entire customer base for businesses is now online. Therefore, companies need to respond to the shift on time by adopting a rapid shift toward interacting with customers through digital channels. The offered products need to be a mix of online and offline platforms. Again, apart from the customer-facing elements, companies additionally are required to focus on their core internal processes. Digital transformation has become a necessity in areas such as the back- office, production, and R&D processes. And with a majority of the staff operating from remote locations, there needs to be a transition in the way businesses reskill and upskill employees. Cloud migration and online training platforms are some of the tools, which have contributed toward a fast evolution in workplace learning. Not only are these measures cost-effective but they also will prove to be beneficial in the long run. Why is Digital Transformation Mandatory in Corporate Learning? The transition of the L&D function to digital platforms such as eLearning makes your training programs FASTER, BETTER, and CHEAPER. How? FASTER: With the adoption of technologies such as microlearning and mlearning, you can deliver digital sessions anywhere, anytime. You can roll out learning materials to several employees all at once — at one go — even if your workforce is diverse and is scattered across multiple regions. While the traditional ILT classrooms use up time in activities like booking a venue and travel, e learning management system is extremely quick and efficient. BETTER: Segmenting eLearning modules into digestible microlearning chunks makes it easier for learners to absorb information. It also leads to increased retention rates. What’s more? With the adoption of eLearning, you ensure uniform learning everywhere. You can deliver your training material straight to your employees, allowing them the flexibility to complete it on their own time, in

3. the comfort of their own home. Training materials that are not subject to interpretation by a trainer are more likely to result in training consistency. CHEAPER: Offline sessions come with several added costs such as instructor fees, venue rentals, and travel expenses. But when you use digital learning technologies such as an online learning management system, you only spend in a one-time implementation process. You cut down on almost all the other extra costs. As a result, you ensure a more cost-effective solution that gives you a better ROI! Conclusion In a nutshell, it must be clear by now that digital transformation can make corporate learning and skill development more efficient. But yes, there are certain challenges that you need to overcome while implementing the same. If you need tips on how to tackle the obstacles, we are just a call away!