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Knowing about the importance of customer services with us. At LMA consulting group, we offer reliable supply chain, ERP, SIOP, & manufacturing consultant services to our customers. To know more reach out at https://www.lma-consultinggroup.com/
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THE IMPORTANCE OF CUSTOMER SERVICE LMA CONSULTING GROUP WWW.LMA-CONSULTINGGROUP.COM
INTRODUCTION We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come.
For example, on several recent trips, there were delays, shortages, and complications. Specifically, my first flight and connecting flight were both delayed with the first arriving 15 minutes after the connection was scheduled to leave the gate.
RATING SERVICE – HIGH-END RESTAURANT OR PIZZA HUT? From a restaurant perspective, apparently, restaurants believe people no longer eat on Sundays and Mondays in California. Actually, they cannot find people. Similarly, on my recent trip for business travel, restaurants close on Mondays and Tuesdays in the town (perhaps Sundays as well, but we have yet to arrive early enough to eat in town).
ARE YOUR EMPLOYEES PROVIDING A CUSTOMER SERVICE EDGE? Employees follow people, not companies. Are you investing in leaders, and are your leaders leading? Just think about if you’ve ever seen an unhappy employee provide exceptional service? It is unlikely!
At LMA Consulting Group, we offer supply chain, SIOP, manufacture, & technology services to our clients. Please keep us in the loop of your situation and how we can help your organization thrive during these times of volatility and disruption.
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