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Updated CompTIA A 220-1001 Practice Exam V16.02 Killtest

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Updated CompTIA A 220-1001 Practice Exam V16.02 Killtest

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  1. The safer , easier way to help you pass any IT exams. 1.Which of the following wireless standards provides the HIGHEST bandwidth? A. 802.11a B. 802.11ac C. 802.11b D. 802.11g Answer: B 2.A CAD PC is running, but it has fault lights that are illuminated. The PC has four disk drives in the drive enclosure One disk drive has a solid fault light, and another has a flashing fault light. The remaining two disk drives are green. The user was told the drives are hot pluggable. Which of the following should a technician do FIRST to resolve the issue? A. Remove the drive with the solid fault light and order a replacement drive. B. Reseat both of the error drives and reboot the PC. C. Verify hardware RAID state and configuration D. Simultaneously replace both drives with the fault lights. Answer: C 3.A network administrator is attempting to access the firewall while inside the datacenter. Which of the following peripherals must be connected to do so? A. KVM B. Touchpad C. Mouse D. Keyboard Answer: A 4.A user states the department laser printer continues to display a paper jam error message despite the jam being cleared. Which of the following should a technician do to troubleshoot this problem? A. Check the paper path for blocked sensors B. Replace the duplex assembly C. Run the printer’s internal diagnostics D. Verify the pickup rollers are in working order Answer: A 5.A technician is building a new PC and needs !o install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate'? A. Single channel B. Dual channel C. Triple channel D. Quad channel Answer: B 6.Users report they have to select the output tray at the printer, even though the correct tray is selected in Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 1 / 40

  2. The safer , easier way to help you pass any IT exams. the print dialog. Which of the following should a technician perform FIRST to attempt to solve the problem? A. Check the user’s account for the correct printing privileges. B. Reinstall the driver on the print server. C. Update the firmware on the commercial office printer. D. Run Windows Update on the affected computers. Answer: B 7.A technician is building a CAD workstation for a user who will be saving files remotely. Which of the following components are MOST important to include when configuring the system? (Choose two.) A. Gigabit NIC B. Graphics card C. Liquid cooling unit D. HDD size E. RAM Answer: B,E 8.A customer wants to convert a graphic design workstation into a gaming computer. The customer would like the loading times for games to be minimal. Which of the following components needs to be added to finish this conversion? A. Wireless network card B. Trusted Plaform Module C. Solid-state drive D. High-end sound card Answer: B 9.Which of the following cloud computing concepts is used when a company requires its cloud infrastructure to grow with its business? A. PaaS B. Application streaming C. Rapid elasticity D. SaaS Answer: D 10.A customer is experiencing difficulty understanding VoIP calls when copying large files from a computer to the office server. Which of the following settings should be adjusted to resolve the issue? A. NAT B. NIC duplex C. MAC filtering D. QoS Answer: A Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 2 / 40

  3. The safer , easier way to help you pass any IT exams. 11.Which of the following devices performs forwarding decisions based on MAC addresses? A. Switch B. Router C. Hub D. Repeater Answer: A 12.A technician is building a new PC and needs to install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate? A. Single channel B. Dual channel C. Triple channel D. Quad channel Answer: B 13.A user receives the following error message when powering on a computer: Hard drive cannot be found. A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen. Which of the following would BEST explain the causes of the problem? (Select TWO) A. POST error code beeps indicate RAM failure. B. The system time is not set correctly in the BIOS C. The voltage on the coin cell is drained completely D. UEFI firmware has the Secure Boot setting enabled E. Capacitors on the motherboard are distended F. Incorrect settings are booting the wrong device G. A BSOD error indicates the system is crashing Answer: C,E 14.An application is not responding on a user's workstation. After doing some research, a technician determines the drive is out of space. Which of the following should the technician do NEXT? A. Implement storage alerts to be notified if it happens again B. Run diagnostics and review the system logs C. Ask the user what happened before the application stopped responding. D. Identify files that can be deleted or removed. Answer: D 15.A Windows 10 Pro user wants to initialize BitLocker to protect the system's data white it is at rest. The computer does not have a TPM. Which of the following is required to satisfy this need? Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 3 / 40

  4. The safer , easier way to help you pass any IT exams. A. A BD-RE disc B. An internal hard drive C. A USB flash drive D. A network share Answer: B 16.Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT? A. Reboot the computer into safe mode and try to print a test page B. Download the correct drivers from the manufacturer’s website and install them C. Unplug the USB cable from the printer and try another USB slot on the PC D. Set the printer as the default within the device properties Answer: B 17.A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT? A. See if the same application fails on another workstation B. Go into the firewall and open the port C. Verify system functionality on the user’s workstation D. Document the issue for future reference Answer: A 18.A user is unable to access network resources on a laptop. A technician examines the device and attempts to reproduce the issue. The technician cannot connect to resources by name or IP. Which of the following should the technician check FIRST? A. AP power levels B. DHCP server availability C. Upstream router WAN IP D. Wireless button state Answer: A 19.A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.) A. LCD power inverter B. AC adapter C. Battery D. Processor E. VGA card F. Motherboard Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 4 / 40

  5. The safer , easier way to help you pass any IT exams. G. Backlit keyboard H. Wireless antenna Answer: A,C,F 20.A technician is upgrading a user’s smartphone and wants to move all of the applications and contact information quickly to the new device. Which of the following connection types would work BEST to do this? A. NFC B. IR C. OTG D. Bluetooth Answer: A 21.A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem? A. Reapply thermal paste B. Reseat the video card. C. Update the BIOS firmware. D. Decrease the number of memory modules. Answer: A 22.A junior technician is working on a new server that will Intercept web traffic and file requests from users computers and retrieve the necessary content. Which of the following is the technician configuring? A. DNS server B. Authentication server C. Proxy server D. Web server E. File server F. DHCP server Answer: C 23.A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast. Which of the following should the IT department do to improve the ability to attend video conferences without interruption? A. Enable QoS on network traffic, prioritizing telecast traffic over uploads. B. Upgrade video conference room equipment. C. Create a VLAN for all employees updating social media. D. Adjust the network intrusion device to allow video to flow without filtering. Answer: A Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 5 / 40

  6. The safer , easier way to help you pass any IT exams. 24.A user has a red X In t2he taskbar on a VM where Internet connectivity is usually located. Which of the following should be checked FIRST II all other operations are working normally on the VM? A. Patch level of the host B. Proxy server C. Virtual switch D. BIOS Answer: C 25.A company is terminating Cat 6 wiring at a 110 block. Which of the following should be used? A. A crimper B. A cable stripper C. A punchdown tool D. A tone generator Answer: C 26.A technician needs to configure a high-end workstation with four hard drives for redundancy. The customer wants the end result to have the highest capacity possible but still have the ability to survive a drive failure. Which of the following RAID levels should the technician configure to accomplish this? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10 Answer: D 27.A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings? A. Collate B. Orientation C. Duplex D. Transparency Answer: C 28.An administrator notices the RAID 5 array is reporting a degraded health message. It contains three HDDs. A technician replaces the faulty HDD with a new one. but users then report access to the fileshare is not as fast as it used to be. Which of the following is MOST likely preventing the RAID array from operating optimally? A. The mirrored set is broken. B. Write caching has been turned on. C. The wrong drive was replaced. D. The RAID array is rebuilding. Answer: C Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 6 / 40

  7. The safer , easier way to help you pass any IT exams. 29.A user brings a Windows laptop into the office and connects it to a wireless network. Upon connecting to the network, the user is prompted to select whether the network is a home, work, or public network. The user selects the work profile and is able to access the Internet but cannot access office network resources. Which of the following is the MOST likely cause of the problem? A. The user’s network card is malfunctioning. B. The user is connected to the wrong wireless network. C. The user’s firewall is blocking access to the resources. D. The user put in the wrong credentials. Answer: B 30.An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue troubleshooting the connection? A. Punchdown tool B. Tone generator and probe C. Cable tester D. Crimper Answer: C 31.Which of the following cable types would MOST likely be used for a gigabit Ethernet connection on a desktop? A. RG59 B. SATA C. IDE D. UTP Answer: D 32.CORRECT TEXT You need to configure your mobile device to send and receive electronic messages from your company. You must use the company’s WLAN as all e-mail services are on default non-secure ports. The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials. Use the following parameters: • Email address tech@techies com • Password P@SSwOrd • Pop techies com Port 110 Security. None • IMAP techies com Port 993 Security SSL • smtp.techies.com Port 465 Security: TLS • Company SSID Techies • Security WPA2 • Passphrase P@SSwOrd • SSID is not broadcasted Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 7 / 40

  8. The safer , easier way to help you pass any IT exams. INSTRUCTIONS: Update the mobile device’s parameters to fit the criteria. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 8 / 40

  9. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons Answer: 9 / 40

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  11. The safer , easier way to help you pass any IT exams. 33.Which of the following is a common use for NAT? A. Automatically assigning network addresses B. Hiding the network portion of an IPv4 address C. Connecting multiple devices through a single public IP address D. Resolving alphanumeric names to addresses Answer: C 34.A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5. Which of the following RAID solutions should be implemented in this scenario? A. RAID 0 B. RAID 2 C. RAID 6 D. RAID 10 Answer: D 35.Which of the following should be considered FIRST when upgrading the power supply on a high-end gaming PC? A. Wattage rating B. PSU redundancy C. Cooling fans D. 20+4 pin adapter Answer: A 36.Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing? A. Spooler B. Draft C. Duplex D. Collate Answer: A 37.A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take? A. Check to see if insufficient hard drive space is causing the issue B. Update the operating system, drivers, and firmware on the PC Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 11 / 40

  12. The safer , easier way to help you pass any IT exams. C. Log into the PC with another user profile and test performance D. Shut down the PC, unplug the power for 30 seconds, and then boot the PC Answer: A 38.Using cloud-based servers is an example of: A. PaaS. B. DBaaS. C. laaS. D. SaaS. Answer: C 39.A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue? A. There are conflicting DHCP servers on the network B. There are conflicting ARP records C. There are conflicting gateways on the network D. There are conflicting IP protocols Answer: A 40.A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO). A. USB-C B. IDE C. SATA D. USB-A E. Motex F. Lightning Answer: B,C 41.Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe? A. Log into the same email provider on the new device, and restore the contacts and dates. B. Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar. C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC. D. Use NFC to transfer all compatible data from one device to the other. Answer: A 42.Which of the following is an IP address that is assigned to a network device based on its MAC address? A. Dynamic B. Static C. Link local Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 12 / 40

  13. The safer , easier way to help you pass any IT exams. D. Reservation Answer: C 43.A technician is implementing a virtual lest environment for a lab and needs to fulfill the following requirements: • All instances must have a single virtual processor • All instances must not be able to access the Internet. • All instances must be able to talk to other instances to test application communications. Which of the following must the technician also consider when implementing this configuration? (Select THREE). A. Resource requirements B. Network requirements C. Hardware requirements D. User requirements E. Emulator requirements F. Performance requirements G. Security requirements H. Hypervisor requirements Answer: B,E,F 44.A technician is setting up a laptop and projector for a presentation When plugging in the projector, it mirrors the desktop screen from the laptop but everything appears distorted and compressed. Which of the following should the technician do to correct the appearance of the image on the projector? A. Update the laptop graphics driver B. Change the scaling options. C. Change the desktop resolution D. Replace the video cable. E. Utilize a USB VGA graphics adapter F. Adjust the keystone settings on the projector Answer: C 45.A customer wants to store archived data on inexpensive optical media that will then be placed in a safe. According to the customer, each runoff of data will be between 2GB and 3GB. Which of the following devices does a technician need to install for the customer? A. DVD-RW drive B. CD-RW drive C. Blu-ray drive D. M.2 drive E. NVMe drive Answer: A 46.A workstation has RAID 1 and RAID 5 arrays. Although performance is not degraded, management software is reporting a hard disk failure. Which of the following should a technician do NEXT? Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 13 / 40

  14. The safer , easier way to help you pass any IT exams. A. Check one of the RAID 1 disks for failure B. Rebuild the RAID 1 disks for failure C. Check one of the RAID 5 disks for failure D. Rebuild the RAID 5 array Answer: C 47.An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly went blank. A technician was dispatched and was able to start the projector after several minutes; however, the screen went blank after briefly displaying the slideshow. Which of the following would be the technician’s NEXT best option? A. Install a new bulb B. Reseat the VGA cable C. Reboot the laptop D. Check the projector cooling fan E. Adjust the projector’s sleep settings Answer: D 48.A workstation needs to operate at less than 30% utilization while running several virtual desktops. As a technician Is preparing to build the workstation, which of the following will ensure the requirements are met? (Select TWO). A. Single-core B. Liquid cooling compatibility C. Multicore D. Hyperthreading E. Overclock capability F. CPU architecture Answer: C,D 49.An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased? A. DaaS B. SaaS C. PaaS D. laaS Answer: B 50.The documents from a workgroup laser printer are not printing correctly. Some of the print is missing, and the pages come out dusty. Which of the following should a technician do to fix this issue? A. Replace the low-voltage power supply B. Replace the scanner assembly C. Replace the formatter assembly D. Replace the fuser assembly Answer: D Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 14 / 40

  15. The safer , easier way to help you pass any IT exams. 51.Which of the following cable types prevents electromagnetic Interference and is typically used In Industrial environments? A. PVC B. Plenum C. STP D. UTP Answer: C 52.A developer has configured a new web application on a workstation using client-side virtualization. Despite working locally on the developer’s PC, other users on the network are not able to access the application. Which of the following network configurations should the virtual machine be configured for to allow other users to access the application? A. Internal networking B. Bridged networking C. Private networking D. NAT networking Answer: B Explanation: Reference: https://www.virtualbox.org/manual/ch06.html 53.While on an airplane, a user wants to use wireless headphones to listen to music that is stored on a smartphone. Which of the following should the traveler perform to use the headphones? A. Enable WIFI. B. Enable Bluetooth. C. Disable NFC. D. Enable a hotspot. Answer: A 54.A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network. Which of the following should the company place within its network to BEST protect its users? A. IDS server B. DNS server C. Proxy server D. Syslog server Answer: C 55.After a new laser printer was installed, users began reporting issues. Duplicate copies of print jobs were not delivering fully separated copies; instead, similar pages were being stacked. Which of the following settings MOST likely needed to be checked to correct this issue? A. Collation Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 15 / 40

  16. The safer , easier way to help you pass any IT exams. B. Duplexing C. Orientation D. Quality Answer: A 56.A technician needs to implement a disk array in a configuration that will prevent data loss in the event of a disk failure but also provide the benefit of increased performance. Which of the following would provide the BEST combination of fault tolerance and read/write performance? A. RAID 0 B. RAID1 C. RAID 5 D. RAID 10 Answer: A 57.Employees are reporting the image on the screen in a conference room is too wide at the top and too narrow at the bottom. A technician tries to adjust the resolution but is unsuccessful. Which of the following settings should the technician adjust NEXT? A. Contrast B. Pincushion C. Brightness D. Keystone Answer: D 58.CORRECT TEXT You need to configure your mobile device to send and receive electronic messages from your company. You must use the company’s WLAN as all e-mail services are on default non-secure ports. The company’s WLAN is broadcasting across the company for easier access. Users must authenticate to the server with the same credentials in order to send and receive email. Authentication should be enforced in the settings of the mobile device using the following parameters: ✑ Username: tech@techies.com ✑ Password: P@$$w0rd ✑ Outgoing server: mail.techies.com ✑ Incoming server: pop3.techies.com ✑ Company SSID: Techies ✑ Security Key: CA:FE:33:71:00 INSTRUCTIONS: Update the mobile device’s parameters to fit the criteria and support the strongest encryption available. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 16 / 40

  17. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 17 / 40

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  21. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 21 / 40

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  24. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons Answer: For the WiFi setup, do the following: 1. Enable 802.11 b/g Radio 2. Choose the Techies SSID, enter the CA: FE:33:71:00 security Key. 3. Choose the “Same as Incoming Server” option below. 24 / 40

  25. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons For Email setup, choose the following: 25 / 40

  26. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 26 / 40

  27. The safer , easier way to help you pass any IT exams. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 59.A user purchased a processor to upgrade a computer. After the installation, the computer no longer boots, but everything appears to be installed correctly. Which of the following should the user have done prior to installing the new processor? (Choose two.) A. Run a Windows Update B. Verify the power requirements of the new CPU C. Purchase a high-efficiency cooling system D. Disable Secure Boot E. Check for BIOS updates F. Reinstall the operating system Answer: B,D 60.A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive. Which of the following are the MOST probable root causes for the given failure? (Choose three.) A. The hardware replacement used is a non-touch-screen. B. The touch screen must be calibrated after a replacement. C. The digitizer cable is not seated properly on the motherboard. D. The new touch-screen drivers must be installed. E. The replacement part is dead-on-arrival. F. The LCD panel firmware must be updated. 27 / 40

  28. The safer , easier way to help you pass any IT exams. G. The grounding screws are not securely attached. Answer: A,C,D 61.A technician needs to give users the ability to transfer files between mobile devices. The technician teaches the staff how to use a file transfer method in which the devices need to be in close proximity with line-of-sight access to each other. Which of the following technologies is the technician teaching to the staff? A. IR B. Bluetooth C. Tethering D. NFC Answer: A 62.Which of the following networking protocols would be BEST track packages through a sorting facility? A. RFID B. NFC C. Bluetooth D. Zigbee Answer: D 63.A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to identify which cable comes from the board room. However, none of the network connections in the network room are labeled. Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.) A. Cable stripper B. Cable tester C. Tone generator D. WiFi analyzer E. Multimeter F. Probe Answer: B,E 64.Which of the following connector types is used to terminate household telephone cabling? A. RG-6 B. RJ-11 C. RJ-45 D. RG-59 Answer: B 65.A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 28 / 40

  29. The safer , easier way to help you pass any IT exams. Which of the following is MOST likely the cause of the performance issue on the device? A. Too many applications are running updates B. The device is currently running in airplane mode C. The internal memory is failing on the device D. The OS update is too resource intensive for the device Answer: A 66.Virtual machines hosted in the cloud that are used by developers to code applications are an example of: A. FaaS B. BaaS C. PaaS D. SaaS E. IaaS Answer: C 67.Which of the following channels would commonly be used on an 802.11 wireless network? A. 6 B. 17 C. 802 D. 8080 Answer: A 68.A technician identifies an incorrectly terminated network cable as the cause of intermittent network drops. Which of the following tools should the technician use to determinate the network cable? A. A crimper B. A loopback plug C. A cable tester D. A multimeter Answer: A 69.Joe, a user, cannot access the network shared drive after network maintenance was performed. A technician verifies there is a valid IP address; however, the device is not on the correct subnet. The device must continue to be accessible by a third party. Which of the following actions should the technician take to BEST resolve the issue? A. Remove and replace the NIC. B. Release and renew the computers DHCP assignment C. Change the mask on the computer and reboot. D. Assign a new port on the switch to the user Answer: B 70.A company requires an internal network device that can assign network addresses and configure the next hop for network hosts. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 29 / 40

  30. The safer , easier way to help you pass any IT exams. Which of the following network protocols must this device provide? A. DNS B. SMTP C. DHCP D. SNMP Answer: C 71.An office worker requests dual-screen capability with a laptop. Which of the following peripherals is required to fulfill this request? A. Docking station B. HD webcam C. KVM switch D. USB hub Answer: A 72.Which of the following is the MOST likely cause for a network PC to have an APIPA address? A. DHCP failure B. DNS resolution C. Duplicate IP address D. Cleared ARP cache Answer: A 73.Which of the following monitors and provides services such as software deployment and health monitoring to client machines? A. A proxy server B. A UTM appliance C. Endpoint management D. Domain name service Answer: B 74.A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair. Which of the following should the technician do NEXT? A. Check corporate policies for guidance. B. Get authorization from the manager. C. Delete proprietary data before leaving the building. D. Remove the HDD and send the device for repair. Answer: A 75.Following a recent malware infection, a user is unable to access network shares from the local server. A technician verifies the device is able to connect to the Internet and the hosted email provider off-site The technician also confirms the local server is online Additionally, a malware scar reports the user’s computer Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 30 / 40

  31. The safer , easier way to help you pass any IT exams. is clean. Which of the following is the best NEXT step to troubleshoot the issue? A. Verify the DNS servers are configured properly on the device. B. Assign a static IP address on the wired network connection C. Run a speed test on the network to check for slow transfer speeds D. Confirm the network connection is not using a link-local address E. Replace the Ethernet cable as it is causing limited connectivity Answer: C 76.Which of the following ports do Apple iOS devices use for charging and data transfer? A. Qi wireless B. Lightning C. USB-C D. Thunderbolt Answer: B 77.Which of the following is the minimum category cable that supports 1000Mbps speed? A. Cat 3 B. Cat 5e C. Cat 6 D. Cat 6e Answer: B 78.The wireless feature of a user's laptop has stopped working. A technician replaces the wireless card, but the wireless range is now very limited. The technician removes the case. Which of the following should the technician do NEXT? A. Update the drivers for the wireless card B. Replace the wireless antenna C. Check for an updated BIOS D. Verify the antenna connection Answer: D 79.Which of the following Is a key benefit of elasticity in regard to cloud computing? A. Eliminates the need for site-to-site VPN tunnels B. Allows for the use of public IPv6 IP addresses C. Provides the ability to easily scale up/out compute resources D. Gives the capability to back up cloud computers Answer: C 80.Joe, a user , wants his desktop RAID configured to allow the fastest speed and the most storage capacity. His desktop has three hard drives. Which of the following RAID types should a technician configure to achieve this? A. 0 B. 1 Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 31 / 40

  32. The safer , easier way to help you pass any IT exams. C. 5 D. 10 Answer: A 81.A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed? A. Document and label the cable and screw locations. B. Replace the screen with a non-OEM. C. Update the firmware on the device before repairing it. D. Wait for the vendor to provide more information. Answer: A 82.A user experiences a paper jam when printing a 500-page, double-sided report. A technician .... then powers the printers off and back on. The printer's LCD display says it is ready, and all cables are securely connected, The user attempts to print the report again. but the printer still does not print....... troubleshooting steps should the technician attempt FIRST? A. Replace the drum and loner for the printer. B. Remove the printer memory and reseat it in the socket. C. Disassemble the printer body and look for further paper jams. D. Restart the print spooler service and inspect the queue. E. Try reinstalling the print driver tor the printer Answer: D 83.A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot, but shows no error messages. Which of the following is MOST likely the cause of this issue? A. The BIOS is out-of-date B. The is not enough PSU output C. There is an onboard RAM mismatch D. GPU is overlocked E. The firmware is out-of-date Answer: B 84.Which of the following connector types can be plugged into a device both right-side up and upside down? A. USB B. USB-C C. Mini-USB D. Micro-USB Answer: B 85.A user is looking for software that can overlay information on objects seen through the camera of a Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 32 / 40

  33. The safer , easier way to help you pass any IT exams. mobile device. This is an example of. A. augmented reality B. virtual reality. C. geotagging D. artificial intelligence E. object character recognition Answer: A 86.A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not. Which of the following settings should the technician change to resolve this issue? A. Virtual security B. Virtual storage C. Virtual CPU D. Virtual switch E. Virtual RAM Answer: D 87.A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.) A. Ad-hoc wireless B. Print server C. Bluetooth D. AirPrint E. User authentication F. MAC filtering Answer: D,E 88.A technician is troubleshooting disrupted Internet connectivity in a small business environment with a perimeter firewall a domain controller managed switches and several access points. After running an ipconfig command on the affected workstations the technician observes an APIPA address being assigned. Which of the following should the technician perform FRST When troubleshooting the issue? A. Update the perimeter firewall firmware from the vendor B. Check if the DHCP service is running on the domain controller C. Enable DHCP on one of the access points D. Check the ACLs on the managed switches. Answer: A 89.Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable? A. USB-C B. Thunderbolt 2 Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 33 / 40

  34. The safer , easier way to help you pass any IT exams. C. Lightning D. DB9 Answer: C 90.A customer has two 8GB sticks of 2400-speed DDR4 installed in slots 1 and 2 of a computer and wants to add more RAM. The customer purchases two additional 4GB sticks of 3200-speed DDR4 and installs then in slots 3 and 4. While installing the RAM into the board, the user notices the board has “quad channel” etched near the RAM slots. Which of the following can be said about the user’s channel configuration after upgrading the RAM? A. The computer is utilizing one channel. B. The computer is utilizing two channels. C. The computer is utilizing three channels. D. The computer is utilizing four channels. Answer: C 91.An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe? A. WAN B. PAN C. LAN D. MAN Answer: C 92.A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run? A. Plenum B. Fiber C. Shielded D. Coaxial Answer: A 93.A technician is configuring a new web server and must have over 10TB of fault-tolerant storage, while minimizing the number of failure points. The applications on the server also require the highest performance available. Which of the following configurations would the technician MOST likely select? A. RAID 0 with 1500rpm 15TB drives B. RAID 1 with 1000rpm 8TB drives C. RAID 5 with 7200rpm 5TB drives D. RAID 10 with 5400rpm 6TB drives Answer: D 94.A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site. Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 34 / 40

  35. The safer , easier way to help you pass any IT exams. Which of the following enables hardware encryption to secure user data? A. BIOS password B. Hibernation mode C. Trusted Platform Module D. Screen-saver lock Answer: C 95.A technician is selling up a workbench to repair desktop computers. The technician wants to work on several computers at the same time while minimizing the number of peripherals on the workbench. Which or the following should the technician use? A. Wireless keyboard B. Ethernet router C. KVM switch D. Video splitter Answer: A 96.A business owner wants to filter objectionable content from being accessed with an internet browser. Which of the following network devices would be BEST suited for this task? A. IPS B. Web server C. Firewall D. Proxy server Answer: D 97.Which of the following devices is susceptible to broadcast storms if configured incorrectly? A. Access point B. Router C. Switch D. Cable modem Answer: B 98.An end user is building a small home media server. The user wants to be able to add and remove hard drives without powering down the server. Which of the following should be enabled to allow for this? A. NVMe B. AHCI C. ATAPI D. UEFI Answer: B 99.A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 35 / 40

  36. The safer , easier way to help you pass any IT exams. and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue? A. Ensure the options are configured to provide a DNS server. B. Verify the Windows Firewall is turned off. C. Configure the wireless network’s SSID to be hidden. D. Enable file and printer sharing in the OS. Answer: A 100.A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete the task? A. Hypervisor B. Disk management C. Terminal services D. Device Manager E. Virtual LAN Answer: A 101.Which of the following is the type of address a DHCP server assigns on a network? A. Dynamic B. Static C. APIPA D. MAC E. Default Answer: A 102.A company is concerned about security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data? A. BIOS password B. Hibernation mode C. Trusted Platform Module D. Screen-saver lock Answer: C 103.Which of the following connectors is commonly known as serial? A. RG-6 B. RJ11 C. RS-232 D. BNC Answer: C 104.A technician is building a custom desktop and has loaded an OS through PXE boot The technician configures the OS, but the computer will not stan up. Which of the following must be modified to allow the computer to start up? Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 36 / 40

  37. The safer , easier way to help you pass any IT exams. A. Secure boot configurations B. Internal connectors C. Bootini file D. Boot options E. Front panel connections Answer: D 105.Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem? A. Change the synchronization frequency to push only. B. Install and configure a third-party email application on the phone. C. Perform a factory reset of the phone and reconfigure email. D. Increase the number of days email is synced to the phone. Answer: A 106.A small business owner purchased an MFP and would like customers to be able to print from their mobile devices. However, customers should not be granted access to the wireless network. Which of the following should the business owner enable? (Select TWO). A. AirPrint B. Parallel C. NFC D. Serial E. USB F. Bluetooth Answer: B,E 107.A user, who recently switched offices, calls the help desk regarding the speed of network applications. A technician determines the user is only connected at 100Mb, but a 1Gb network card is already present. Which of the following is the MOST likely reason why the user is unable to connect beyond 100Mb speeds? A. The PC is assigned a static IP address that is in the wrong VLAN. B. The user is connected via wired and wireless connections, but the PC is using the wireless connection. C. The user's patch cord Is a Cat 5 cable and needs to be replaced with a Cat 5e cable. D. The PC is connected through a UPS line conditioner and needs to be connected directly. Answer: C 108.A user reports trouble with the network connection on a workstation. The user was initially able to receive emails but received an error when trying to send messages. The user is able to authenticate to the domain successfully and can see data in the network shares. Which of the following should the user perform FIRST when trying to resolve this issue? A. Update the NIC drivers B. Assign a static IP address Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 37 / 40

  38. The safer , easier way to help you pass any IT exams. C. Change the DNS servers. D. Check the SMTP server. Answer: D 109.The performance of a user's PC hat been degrading over time The PC currently emits a strong odor and turns off after 15 minutes of use A technician visually inspects the PC and notices it has distended capacitors. Which of the following should the technician do to BEST remediate the issue? A. Replace the hard drive. B. Replace the motherboard. C. Replace the CPU. D. Replace the memory. Answer: B 110.A customer’s workstation will not boot A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive failed. The system was set up for Performance. Once repaired the customer request redundancy be built into the system and an increase in performance. Which of the following describes how the technician should set up the new RAID configuration? A. RAID 1 configuration that will utilize new SSD. B. RAID 2 configuration that will allow the loss of a hard drive without failure. C. RAID 6 configuration that will allow the loss of two hard drives without failure. D. RAID 10 configuration utilizing HDD Answer: D 111.A technician Installs a new PoE-capable wireless access point using a 200ft (61m) cable, but the access point does not power on when plugged Into the Ethernet cable. The technician verifies the Ethernet cable Is plugged Into a working switchport. Which of the following should the technician do to resolve this issue? A. Relocate the AP closer to the switch. B. Replace the Ethernet cable with Cat 3. C. Set the switchport to auto negotiate. D. Install a power injector. Answer: C 112.A technician is setting up RAID 5 on a server that needs to be highly available. Which of the following is the BEST option to use for the array? A. Hot spare drives B. Large capacity drives C. Hot swappable drives D. Solid state drives Answer: D 113.A customer has the LCD display in a laptop replaced. After the repair, the customer notices the laptop Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 38 / 40

  39. The safer , easier way to help you pass any IT exams. is showing a weaker WiFi signal than before the display was replaced. Which of the following BEST explains the lower WiFi signal? A. The antenna is too close to the screen’s power inverter. B. The new LCD panel is causing interference. C. The digitizer is calibrated improperly. D. The radio antennas are damaged. Answer: B 114.A technician is configuring a new desktop and wants to implement lull disk encryption. When attempting this task, the technician gets an error staling the device cannot be encrypted. Which of the following does the technician need to enable so the drive can be encrypted? A. BIOS B. TPM C. EFS D. UEFI Answer: B 115.A network administrator has discovered an amber indicator light on one of the redundant PSUs of a production server that went offline. Which of the following is the FIRST step in troubleshooting this issue? A. Check the connectivity of the power cable. B. Check the battery backup system C. Check the power settings of the server. D. Check the fans of the server Answer: B 116.Which of the following types of cables is used to provide high-speed voice and data connections in a datacenter to Layer 3 devices? A. HDMI B. Multimode fiber C. Thunderbolt D. SATA E. Cat 5 Answer: B 117.Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation? A. Replace the USB cable. B. Reinstall the drivers on users’ PCs. C. have users restart their PCs. D. Clear the print queue. Answer: D Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 39 / 40

  40. The safer , easier way to help you pass any IT exams. 118.A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Select TWO) A. Network interface card B. Secure boot C. Single-core CPU D. CPU virtualization support E. Additional RAM F. Hyperthreading Answer: A,E Ki l l test Updated Com pTIA A+ 220-1001 Exam Q uesti ons 40 / 40

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