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An external high-security web site. The online collection is accessible directly via: http: ... An external high-security web site. Major principles for respondents ...

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Presentation Transcript
slide1

ONLINE DATA COLLECTION AND RESULTS

THE FRENCH EXPERIENCE ON BUSINESS SURVEYS

SCHERRER Philippe, INSEE, France

slide2

Plan

The online collection and results program

An external protected web site

Information feedback

An internal validation tool

May I help you?

We need your e-mail!

Internet response rate is growing, … month after month

the online collection and results program

The online collection and results program

Done: January 2004: Whole sale trade survey

November 2005: Industry survey

May 2006: Service survey

To come: Begin 2007: Construction survey

End 2007: Investment survey

2008: Retail trade survey

an external high security web site

An external high-security web site

The online collection is accessible directly via: http://conjoncture.entreprises.insee.fr.

It is composed of a protected application:

- of collection of the answers on line

- of consultation of the return of personalized results

and of nonprotected links allowing the consultation:

- of public results and general information on business surveys

an external high security web site5

Data Collection

User-only results

An external high-security web site

  • a unique application
  • inter-connection of two systems (statistical and internet)

Same web site

Back office

treatments

an external high security web site6

an external application for data collection

  • an internal application for data editing
  • connection with the back office via XML

An external high-security web site

Back office

treatments

Data Collection

Data editing

slide7

An external high-security web site

  • Data to prepare each questionnaire at the beginning of a campaign
  • Response of the firms every night
  • Validated questionnaires twice a day

XML file

Usual

application

Businesses

Data editing tool

XML file

XML file

slide8

An external high-security web site

  • High level of security outside:
    • special internet zone at INSEE
    • Only authorized servers can dialog
  • High level of security inside:
    • Codes and passwords
    • Passwords only by mail
    • Locking after ten attempts
slide9

An external high-security web site

Major principles for respondents

  • Nothing is written on the distant computer
  • Total confidentiality
  • Same possibilities with the internet as with the paper
  • Attention paid to ergonomics
slide10

An external high-security web site

Translated into IT specs

  • No software needed (light client)
  • SSL encryption
  • Identification through LDAP
  • Possibility to add / delete some products, comments
  • Save & send actions
  • Easy to read and to fill in
slide11

Information feedback

  • Personnal feedback with login/password
  • Public feedback (public results, information about the survey…)
an internal validation tool

An internal validation tool

Between the Web and the data processing application, an internal validation tool: micro-analysis of all answers to control them and classify them in 3 groups (green, orange, red).

Green questionnaire: all is well.

Orange questionnaire: at least a weak criterion of control not passed.

Red questionnaires: at least a criterion of strong level not passed.

These questionnaires are then treated within the team.

may i help you

May I help you?

Hotline

  • By phone: working days from 7h30 to 18h15 uninterrupted.
  • By mail: assistance-conjoncture@insee.fr
we need your e mail

We need your e-mail!

Need the e-mail of the respondent to send a message:

to inform them of the opening of a new collection campaign,

to recall them to answer,

to inform them of the publication of the results.

Collect e-mail on paper and online form.

Definition of regular firms that will no more receive paper forms.

E-mail: is essential to increase the internet response rate.

internet response rate is growing month after month23

Profits: - earlier answer (not-dependent on the postal times, internet respondents answer faster)

      • reduction of the overhead: impression, sending, keyboarding of data.
      • regular respondents
  • Costs: - data-processing development, computer equipement
      • hot-mail, communication
  • … developing this system of collection requires constant efforts which bear progressively return!

Internet response rate is growing, …month after month

slide24

ONLINE DATA COLLECTION AND RESULTS

THE FRENCH EXPERIENCE ON BUSINESS SURVEYS

SCHERRER Philippe, INSEE, France