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AI_Calling_Healthcare_Presentation

AI Calling Solutions automate scheduling, reminders & follow-upsu2014cutting no-shows, saving staff time, and enhancing patient care with 24/7 voice agents.

Kelly116
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AI_Calling_Healthcare_Presentation

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Presentation Transcript

  1. Agenda 1. Challenges in Healthcare 2. AI Calling Solution Overview 3. Use Cases 4. Vendor Examples 5. Architecture 6. Benefits & ROI 7. Implementation 8. Compliance

  2. Challenges in Healthcare • High no-show rates (5–30%) • Manual scheduling burden • Long call wait times • Administrative overhead

  3. Why AI Voice Agents? • 24/7 availability • Automated scheduling & reminders • Cost-effective operations • Personalized patient communication

  4. How It Works • Inbound Call → Scheduling → Reminder Calls → Follow-up → Escalation to Human Agent

  5. Scheduling & Reminder Use Cases • Book, reschedule, cancel appointments • Automated voice/SMS reminders • Reduce no-shows by up to 40%

  6. Post‑Visit & Intake Use Cases • Follow-up instructions • Prescription refills • Insurance verification

  7. Vendor Examples • Nimblr (Holly) • Retell AI • Infinitus (Eva) • Bland AI

  8. Technology Stack • EHR integration • NLU engines • Multilingual voice support • HIPAA compliance

  9. Benefits & ROI • Lower no-shows • Staff time savings • Enhanced patient experience • Scalable across departments

  10. Compliance & Risk • HIPAA & encryption • Consent management • Escalation paths • Regulatory considerations

  11. Implementation Roadmap 1. Pilot key workflows 2. Integrate with EHR 3. Customize voice scripts 4. Monitor KPIs

  12. Next Steps • Identify pilot area • Choose AI vendor • Plan integration timeline

  13. Q&A • Let's discuss how AI calling can transform your healthcare workflow.

  14. THANK YOU “Ready to reduce no-shows and streamline operations? Book a free demo of our AI Calling Solutions today!” info@clever247.ai www.clever247.ai

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