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Partnerships, How can we all work together!. Betty Jefferson, RN, MSN Clinical Service Manager Lead Prevention & Remediation Project Grace Hill Neighborhood Health Centers, Inc. . Objectives. Define collaboration, coordinating, and networking Identify national partnerships

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partnerships how can we all work together

Partnerships, How can we all work together!

Betty Jefferson, RN, MSN

Clinical Service Manager

Lead Prevention & Remediation Project

Grace Hill Neighborhood Health Centers, Inc.


Define collaboration, coordinating, and networking

  • Identify national partnerships
    • Explain why “I gave them the 1-800 number” isn’t enough

Chronic Care Model


Health System

Health Care Organization

Resources and Policies


Self-Management Support







Practice Team






Improved Outcomes

community resources and policies
Community Resources and Policies
  • Encourage patients to participate in effective programs
  • Form partnerships with community organizations to support or develop programs
  • Advocate for policies to improve care

Your community includes individuals, groups, agencies, institutions, businesses, service clubs, social groups, religious institutions, “venues” such as parks, malls, recreation fields…and any other characteristic that binds people together



Self actualization

Social , Affection

Safety, Security, Order

Physiological Needs

levels of working together
Levels of Working Together
  • Networking
    • Informal
    • Initial level level of trust
    • Reluctance to share turf
  • Coordinating
    • Mutual Benefit
    • Requires organization
    • Higher levels of trust;coordination requires more time
  • Cooperating
    • Achieving a common purpose
    • Written agreements,shared resources human and/or physical
    • Significant access to other’s turf
  • Collaborating
    • Enhancing the capacity of another for mutual benefit and achieving common purpose
    • Willingness of organizations to enhance each other’s capacity for the same benefit
    • Share risk, responsibilities and rewards

“We are caught in an inescapable network of mutuality, tied in a single garment of destiny. What affects one directly, affects all indirectly.”

Martin Luther King Jr.

factors influencing successful collaboratives
Factors Influencing Successful Collaboratives
  • Factors related to the Environment
    • History of collaboration or cooperation
    • Collaborative group seen as a leader in the community
    • Political/social climate favorable
factors related to membership characteristics
Factors Related to Membership Characteristics
  • Mutual respect, understanding and trust
  • Appropriate cross-section of members
  • Members see collaboration as in their self –interest
  • Ability to compromise
factors related to process and structure
Factors Related to Process and Structure
  • Members share a stake in both process and outcome
  • Multiple layers of decision making
  • Flexibility
  • Development of clear roles and policy guidelines
  • Adaptability
factors related to communication
Factors Related to Communication
  • Open and frequent communication
  • Established informal and formal communication links
factors related to resources
Factors Related to Resources
  • Sufficient funds
  • Skilled converter
factors related to purpose
Factors Related to Purpose
  • Concrete, attainable goals and objectives
  • Shared vision
  • Unique purpose
why are partnerships important
Why are partnerships important?
  • Build a sense of community
  • Reduce costs/duplication of efforts
  • Strengthens existing community efforts
  • Empowers community members
  • Self-management needs community support.
partnerships and community outreach
Partnerships and Community Outreach

It is important to:

  • Embrace the broad diversity of cultures present in the community
  • Include individuals who can identify the gaps: what services you want to provide and the reality of life in the community
  • Include individuals who can offer enhanced visibility and credibility within their respective segments of the community
what are some steps to establish community partnerships
What are some steps to establish Community Partnerships?
  • Identify needs and align with resources already available
    • Humanitarian organizations such as the Asthma and Allergy Foundation
    • Other medical providers in community
    • Support groups
    • Physical activities
    • Think creatively
where should you start
Where should you start?

Talk to people! Ask about

  • Ethnic and minority organizations
  • Rural health organizations
  • Agencies on elderly/aging
  • Religious groups
  • Hospital, public health departments, private health agencies, foundations
think collaboratively
Think Collaboratively
  • Enlist Universities for community projects
  • Link with large and small employers

    • Makes the business case to employers about investing in employee wellness
    • Promote healthy behaviors
    • Support groups
    • Lesson plans
create new partnerships to create new resources
Create new partnerships to create new resources
  • Ask your team: what are your needs?
  • Traditional vs. non-traditional partners
  • Make resources available
    • Don’t just hand people a list
    • Set up a referral system
    • Tangible resources (patches, glucometers, starter kits)
periodically review your community partnerships
Periodically review your Community Partnerships
  • Are you all working together?
  • Support your community partnerships in return
  • Who are the leaders?
  • Think broadly
    • Facilitate the establishment of an interdependent, collaborative, health care system to meet the needs of the maternal child population
  • Mission
    • Develop educational programming for health care professionals that will promote holistic care for the maternal child population
  • Goal
    • Audience will understand the benefits, steps of the collaboration continuum and the Plan Care Model