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Mission Statement Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication. Key Office Locations Corporate Office Expedited Logistics and Freight Services, Ltd. 2928 – A Greens Rd., Ste. 100 Houston, TX 77032

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Presentation Transcript
mission statement
Mission Statement
  • Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication.
key office locations
Key Office Locations

Corporate Office

Expedited Logistics and Freight Services, Ltd.

2928 – A Greens Rd., Ste. 100

Houston, TX 77032

Tel: 281-442-3323

Fax: 281-442-3135

Website: www.elfsfreight.com

Beaumont Office Dallas Office

2430 West Cardinal Dr., Ste. B 755 Port America Place Ste. 320

Beaumont, TX 77705 Grapevine, TX 76051

Tel: 409-842-0333 Tel: 817-416-8652

Fax: 409-842-0343 Fax: 817-416-0215

Lake Charles Office

2850 Beglis Pkwy.

Sulphur, LA 70665

Tel: 337-527-6640

Fax: 337-527-6647

introduction
Introduction
  • Our Company
    • Company Business Model
    • Customer Service
    • Investment in Technology
    • Investment in People
  • Services
  • Our Customers
our company

Our Company

Comprehensive Transportation and Logistics Services Company Providing:

Full Service Freight Forwarder – Intl. and Domestic

Customs House Brokerage Services

Full Truckload and Truckload Brokerage Services

Flexible, time sensitive service

Worldwide Coverage

Real time communication

24 Hour Customer Service

Special Logistics Services developed around customers specific needs

company business model
Company Business Model

Order Received from Customer via Phone / Email / Online Shipping System

Pickup from Supplier for both Domestic and Intl. Shipments

Delivery to Warehouse for Shipment Processing

Domestic and Intl. Forwarding:

Air / Ocean Booking

Document Preparation

Transfer to Pier / Airport

Customer Service Follow UP

Delivery to End User

Warehouse Freight Preparation:

Verify Weight / Dims / Quantity

Freight Consolidation

Crating and Packing

company services
Company Services
  • Airfreight
    • Domestic
    • International
  • Ground
    • Local Pickup and Delivery
    • Full Truckload / Truck Brokerage
    • Less than Truckload / Economy
    • Specialized Heavy Haul and Permit Loads
  • Ocean
    • LCL / FCL / Break Bulk
  • Warehousing and Logistics
    • Warehousing, Inventory, and Distribution Services
    • Packing and Crating
    • On-site Transportation Management
  • Value-added
    • Real Time Communication
    • Reporting
airfreight
Airfreight

Domestic Service Levels

  • NFO – Next flight Out – Delivery by fastest routing possible.
  • Priority – Delivery by Noon the following business day.
  • Next Day Regular – Delivery by 5 p.m. the following business day.
  • 2nd Day – Delivery by 5 p.m. the 2nd business day.
  • Economy – Delivery by 5 p.m. within 3-5 business days.
  • Charter Services available.
  • Time specific deliveries available for all service levels.
  • Hazardous Materials
  • Hand carries available.

International Service Levels

  • NFO – Next Flight Out – Delivery by fastest routing possible.
  • International Priority / Express – delivery within 1-2 business days.
  • International Standard – delivery within 2-3 business days.
  • International Economy – delivery within 3-5 business days.
  • Charter Services Available.
  • Hazardous Materials
  • Hand carries available.
domestic trucking and hot shot
Domestic Trucking and Hot Shot
  • Hot Shot Delivery and Courier Services
    • Direct – 90 minute or fastest driving time
    • Hot Shot – 2-4 hour service time.
    • Regular – 4-6 hour service time.
    • These services include all types of equipment including:
      • Cargo Vans and Pickup Trucks with pipe rack.
      • Box Truck and open bed flat bed vehicles ranging from 9’ to up to 24’
      • Goosenecks ranging from 24’ up to 40’
      • Specialty Equipment available when needed. Ex. Rollback Trucks
  • Truckload Services
    • Van and Flatbed equipment.
    • Single Drop and Double Drop deck equipment.
    • Full and Partial load services available.
    • 48 state Authority including Permit load availability.
    • Company owned equipment, Dedicated independent Contractors, and Brokered services.
ocean forwarding
Ocean Forwarding
  • Less than container Load Shipments
    • Global Consolidation Services worldwide.
  • Full container Load Shipments
    • Through our NVOCC we offer contract rates to our customers without Minimum Quantity Contract (MQC) requirements.
    • Special equipment offered: Flat Racks, High Cube, Open Tops, and Mafis.
  • Break Bulk Shipments
    • Heavy and Out of Gage Cargo services available.
  • Hazardous Material Shipments
    • Both LCL and FCL services available for your Hazardous Material Shipments.
  • Full and Partial Ocean Charter Services
warehousing and logistics
Warehousing and Logistics
  • Standard warehousing for a variety of materials that are palletized or non standard bulk commodities.
    • Examples of materials we handle are: Metal Castings and forgings, Candy products, Paper and Printed materials, Electronic and Server Racks, as well as Oilfield products and supplies.
  • Inventory System
    • Online inventory system that manages your inventory by your preset product levels.
    • Management of each product by purchase order or line item detail.
    • Reporting available online.
    • Packing and Crating available for every size shipment.
    • Distribution of inventory is available through one of our numerous services from Domestic to International locations.
    • On-site Transportation Management
      • Dedicated on site employees are available to manage our customers logistics needs.
      • These employees are the liaison between Expedited Logistics and our customers.
      • A complete computer system will be installed at the customer site.
web freight pro cargo management system
Web Freight Pro Cargo Management System
  • Electronic transfer of customers PO’s into our WFP system.
  • Online tracking of shipment from arrival at ELF’s warehouse to delivery at consignee.
  • Online visibility of shipping documents.
  • Customizable shipment reports.
customer service
Customer Service
  • Dedicated Service Representatives
  • Communication 24 hours a day/ 7 days a week
  • Email ‘Status’ Notifications
  • Daily Billing Reports
  • Online Shipment Tracking
investment in people
Investment in People
  • Accountability
    • Compensation Based on Performance
    • Hire people with entrepreneurial spirit
  • Experience / Training
    • Recruit Highly Experienced Individuals
    • Develop and Train through Business Educational Programs
    • Promote from Within