Resetting A Forgotten Password

1. How to Reset Forgotten Password in Ancestry ancestrytechhelp.com/resetting-a-forgotten-password December 3, 2021 In Addition, we will Discuss Resetting a Forgotten Password in Ancestry. You can easily reset the Ancestry account password if you have forgotten it. Click here, Ancestry login page will open. You can click the “Forgot Password?” link above the box for the password. The reset Password page will open. You can enter your email address ( registered with Ancestry ) and click on Continue. You must not close this page while you check your email for the password reset code sent to your email address. Once you copy/note down the reset code, go back to the Ancestry password reset page and enter the reset code. Resetting a Forgotten Password: Do not try overwhelmingly to send a reset code Usually, it takes around 5 minutes to get the code on the email. Never request for the reset code, again and again, else you will get a lot of codes in your email, and you will be confused as to which code should you use. Always check your email spam folder in case you do not get the code in your inbox in 5 minutes. Reset code is case-sensitive The reset code is case-sensitive, so it is better to copy the code from the email and put it on the password reset page else if you are writing it down, make sure you write it as it is received. The code you receive in your email is good for 2 hours. After 2 hours you may have to request the code once again. In case you do not have access to your registered email address you can contact us for support on resetting your email address or for further troubleshooting. Once you enter the reset code, a new page will open to enter your new password in the New Password box and will ask you to confirm the new password. Never be mistaken with the reset code with your temporary password. Create a password between eight to one hundred characters long and must have at least one number and at least one letter or distinctive character. 1/2

2. A newly created password does not work After resetting the password, if it does not work, you must clear your browser cache and cookies. Unresponsive Page In case you click on something, and nothing happens, first try to clear your cache and cookies. You can contact us if the issue persists. One of the experts will make sure this is resolved at the earliest. 2/2