How is AI Transforming Human Virtual Assistance

1. HowisAITransformingHumanVirtual Assistance? In a recent conversation with Sunder P, CEO of GetFriday, Nishant Kapoor(Productivity Coachand Consultant) in UK discussedhow AI is reshaping the landscapeof human virtualassistanttasks.NishanthighlightedthatAItoolsarehighlyefficientfor automating research, summarizing information, and repurposing content—tasks that traditionallyrequiredsignificanthumaneffort.Insteadofmanuallysearchingfor information,AIcannowfetch,compile, andpresentinsightsalmostinstantly. However,NishantalsoemphasizedthatwhileAIisagame-changerforrepetitiveand structuredtasks,it stillfalls shortwhen itcomes tohandling complex,multi-step processes thatrequirecriticalthinking,decision-making, andadaptability.Tasks involving extensive back-and-forth communication, nuanced problem-solving, and strategicexecution continue to rely heavily on human assistants. Rather than replacing human VAs,AIisbecomingacomplementarytool,allowingassistantstofocuson higher-value activities that demand judgment, emotional intelligence, and personalization. GetFridayistraining itsassistant touse AItoolseffectively tooptimize workoutcomes forits clients. So you get the powerof AI with the guard rails of humandue diligence. Clickheretowatchthevideo

2. VideoTranscript(NishantKapoor) Nishant:IdefinitelythinkIwouldsaythatalotofmy.researchright,IcanaskAI,you know,forexample,anythingIneedtofindoutinsteadofdoingaGooglesearch.I mean,I would use message for doing the Google search,summarizing the results and givingme a document.That is somethingthat;like a perplexitycan do instantly.I just started using for that for repurposing. Idon’t useAI for writingcontent. I thinkit doesn’t doa goodjob. I’ve triedit, but for repurposingcontent Ithink AI isa great tool.This issomething that Ithink I humanyou knowit’sinevitable thathuman assistancewill bereplacedwith AIassistance forsome ofthesetasks,butIthink.More complextasks… Thereare morecomplex tasks.I thinkthere isa gap betweenwhat aperson should;a productive,effective personshould befocused ondoing themselvesand what they shouldbe delegating to an assistant.And then when you delegateto that assistant and thenthere’stheycouldbedelegatingtoanAIassistant.I stillthinkthere’sahuge opportunityoftasks for(human) assistantsto do.Especiallysequential tasks,multi –steptasks thatthere’s alot of backand forthinvolved.I definitelythink human assistance will still continue to be very valuable. GetFriday (earlier YMII or YourManInIndia) is aservice that was featured and usedin theNYTimesbest-sellingproductivityandlifestyledesignbook‘The4-Hour-Workweek’ byTimothyFerris. ContactUs:https://www.getfriday.com/contact-usSignUp:https://www.getfriday.com/sign-up