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Technology at the School of Dental Medicine Orientation 2010 Welcome Who we are: Clinical Systems Administrator Andrew Rukovena PC Support Specialists Grace Vibbert Dan Thompson Instructional Media Specialist Tom Cotter Your Computer Password Why this Password is important

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  • Who we are:
    • Clinical Systems Administrator
      • Andrew Rukovena
    • PC Support Specialists
      • Grace Vibbert
      • Dan Thompson
    • Instructional Media Specialist
      • Tom Cotter
your computer password
Your Computer Password
  • Why this Password is important
    • Why have two accounts?
  • To change your Administrator password:
    • Go to “Start” and select “Control Panel”
    • Select “User Accounts”
    • Click on “Administrator”
    • Click “Change Password”
  • You may also want to rename the Administrator account
good passwords
  • Are not based on a dictionary word
  • Does not contain your name or user id
  • Is long – we recommend at least 15 characters!
  • To make an easy to remember password that is unique try one of these suggestions:
    • Inserting numbers instead of letters for example: “hello world” becomes "h3ll0 w0r1d!”
    • Using a pass phrase instead of a pass word. For example “This is my really Really loooong password!” is actually a good password, even though it uses dictionary words.
    • Interlacing words, for example taking “Teeth” and “2010” becomes “T2e0e1t0h”
your network id
Your Network ID
  • Your Case Network ID (abc123) is used to log on to school computers (such as those in the clinic and computer lab), for your email and for a host of other services.
    • Software Center
    • Student Information on-line and campus directory
    • VPN and Library Resources
    • and
  • If you have not activated your Network ID yet, do so by going to:
  • Instructions on setting up email are on the Help Desk site
wireless networking

Note: the computer will take longer to boot up when the Wireless card is on, so you may want to leave the wireless turned off when not in use.

  • Turn on Wireless card by using the button on the left side of the tablet
  • If you look, you will probably see an icon similar to this near your clock.
  • Right-click on the computer icon and choose “View Available Wireless Networks”
  • You may need to click “Refresh network list” and you will see the Case Guest Wireless network. Click “Connect”
  • You might get an error pop up saying that it is not a secure network, click “Connect Anyway”
  • Virtual Private Networking (VPN) makes your network connection on wireless or off campus more secure, it also allows you to access campus-only resources like the University Directory.
  • We installed the Cisco Systems VPN Client on your computer.
  • If you do not see the “CaseVPN” Connection Entry when you open VPN, You need to install a configuration file (available on )
  • To connect, open the VPN client and click “Connect”
    • You may need to type ‘’ in the connect to box
  • VPN will not work on the Wired Network (which is already secure!)
  • VPN May disconnect if your computer “Sleeps”
wired networking
  • Faster, more stable and secure than wireless
  • Need a network cable (Called a UTP or Cat 5 cable, looks like a wide phone jack) and active faceplate to plug into.
  • Need to register your network card the first time you connect by opening web browser, or going to manually
updates and scans
Updates andScans
  • Anti-Spyware and Adware
    • Make sure you have and use an Anti-Spyware program regularly to scan your computer for Spyware. Spybot Search & Destroy and MalwareBytes are free programs we recommend
  • Windows/Microsoft Update
    • Should be done regularly, either by clicking on the shield icon by your clock or by going to
  • Symantec Live Update
    • Update your Virus protection at least once a month! Open Symantec by clicking on the yellow shield by your clock, click “Live Update”
  • Office Update
    • Available from
safe computing
  • We highly recommend you purchase and use a laptop security cable, and don’t leave your computer unattended! Laptop theft is a problem on this campus.
  • Use an Alternative Web Browser or Email program
  • Perform regular back ups
  • Create a Restore Image
  • Avoid problem programs like bitTorrent, WebBug, or BonsaiBuddy
getting help
Getting Help
  • The Help Desk:
    • The walk-in centers in Sears Building and Bellflower Hall and available by phone 24/7 at 368-HELP (368-4357)
  • HP Hardware Support
    • or
    • call the Customer Care Center at 800-474-6836.
    • Your tablet has a 4 year warrantee (1 year on the battery)
thank you
Thank You!
  • Questions?